Customer Service Coordinator Full Time Jobs in San Francisco, California

Minimum Qualifications- Education & Prior Job Experience

Interprets government rules and requirements for domestic and international travel or cargo shipments

Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks

Uses organizational skills to perform multiple tasks within a limited time period

Bilingual language skills required in some locations

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Interprets government rules and requirements for domestic and international travel or cargo shipments

Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks

Uses organizational skills to perform multiple tasks within a limited time period

Bilingual language skills required in some locations

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Promotes and sells air travel to the traveling public or freight forwarders

Interprets government rules and requirements for domestic and international travel or cargo shipments

Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks

Uses organizational skills to perform multiple tasks within a limited time period

Bilingual language skills required in some locations

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Promotes and sells air travel to the traveling public or freight forwarders

Ad hoc reporting, creates excel worksheet reports as requested by management

Customer service experience with gratifying phone/ in person interaction.

Ability to manage a busy work environment.

Processing customer credit card payments

Customer Invoice and Vendor Invoice scanning and filing

QuickBooks and/or Mod2 is a plus

Develop and maintain a knowledge base of the evolving products and services

Previous experience in customer service, sales, or other related fields if possible but not required

Excellent written and verbal communication skills

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact

Minimum Qualifications- Education & Prior Job Experience

Reasonable accommodations may be made for qualifying individuals with disabilities

Bilingual language skills required in some locations

Prior customer hospitality experience strongly preferred

Prior travel industry experience preferred

Competitive salary commensurate with experience and skills.

Manage and maintain office supplies, equipment, and inventory, ensuring all essential items are readily available.

Bachelor's degree in business administration or a related field (or equivalent work experience).

Strong organizational skills with the ability to prioritize tasks and meet deadlines.

Excellent written and verbal communication skills.

Adaptability and willingness to learn and take on new responsibilities.

Strong analytical and problem-solving skills

Excellent written and verbal communication skills

Collect, analyze and interpret complex data sets

Develop insights and make recommendations based on data analysis

Identify trends and patterns in data

Work closely with the data team to help drive business decisions

Submit appropriate documentation based on Company requirements and timing utilizing the Company's current billing and Electronic Medical Records system.

Adhere to all policies, procedures, standards of care, and corporate compliance requirements and communicate issues as they arise

Minimum of 2-3 years in a medical scheduling role; experience in Homecare Homebase (EMR) strongly preferred.

Assists with all scheduling processes from the Start of Care (SOC) through patient discharge.

Works closely with the Intake department daily to ensure excellent communication on referral volume and clinical triaging of schedules.

Sends out schedules to clinicians on a daily basis at the end of each business day by 6 PM

One year of management experience

Supervises, trains and manages their Department Team in the absence of the Dept. Manager to:

2-3 years of related retail experience

Previous experience in a natural foods industry is a plus.

Demonstrated ability to manage multiple tasks

Successful completion of all required certifications

Interprets government rules and requirements for domestic and international travel or cargo shipments

Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks

Uses organizational skills to perform multiple tasks within a limited time period

Bilingual language skills required in some locations

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Promotes and sells air travel to the traveling public or freight forwarders

Strong organizational and time management skills.

Maintain customer records and update relevant information in the customer relationship management (CRM) system.

Proficient computer skills, including experience with customer service software and CRM systems.

Competitive compensation: Receive a competitive salary based on your skills and experience.

Stay updated on product knowledge and industry trends to better serve customers.

Previous experience in a customer service or customer support role is preferred.

Remote work: Enjoy the freedom and flexibility of working from home

Competitive compensation: Receive a competitive salary based on your skills and experience

Keeping up-to-date with product knowledge and industry trends to better serve our customers

Continuously seeking opportunities to improve the customer experience and provide feedback to the team

Previous experience in a customer service role or a related field is preferred but not required

Excellent verbal and written communication skills with a friendly and professional demeanor

Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.

Other job duties as assigned.

Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.

Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.

Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

Requires sufficient ambulatory skills in order to perform duties while at hospital.

Excellent communication skills including active listening.

Proficient computer skills with the ability to learn new software.

Assist customers by phone, email, chat, or in-person regarding products and services.

Enter orders for new or additional products.

Forward customer complaints or queries to the appropriate staff.

Resolve customer issues and complaints.

Superior organizational, time management, and prioritization skills

Collaborate with management staff to stay updated on new client products, services, sales promotions, and policies

Suggest areas of improvement to management staff to increase consumer and client satisfaction

Entry Level Customer Service Manager Responsibilities:

Entry Level Customer Service Manager Qualifications:

1-2 years of experience in a client or customer-facing position

Accurately place telephone orders offering specials, promotions and services that help meet customers needs

Proficient in keyboarding and computer skills

Able to perform essential duties and responsibilities with efficiency and accuracy

Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"

Analyze customer situations and determine viable options that will serve them best

Flexibility is a must in this position; Full Time is 40-50 hours a week guaranteed!

Accurately place telephone orders offering specials, promotions and services that help meet customers needs

Proficient in keyboarding and computer skills

Able to perform essential duties and responsibilities with efficiency and accuracy

Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"

Analyze customer situations and determine viable options that will serve them best

Flexibility is a must in this position; Full Time is 40-50 hours a week guaranteed!

Previous experience in a natural foods industry is a plus. Knowledge, Skills, and Abilities

One year of management experience

Other daily tasks as required Education and Experience

Supervises, trains and manages their Department Team in the absence of the Dept. Manager to:

2-3 years of related retail experience

Demonstrated ability to manage multiple tasks

Efficiently entering customer information and call notes into the order management system

Proficient computer navigation skills including ability to multi-task

High-level grammar and writing abilities

Documenting and handling all in-store customer service issues including responding to legal concerns

Accurately completing appropriate follow up actions for order and service resolution

Speaking with customers directly over the phone to resolve issues or concerns as needed

Skill in communicating effectively, both orally and in writing; in scheduling groups; and in conducting educational tours and programs

Knowledge of methods and procedures concerning public contact; of telephone procedures; and arithmetic

Skill in operating personal computers

Maintains inventory or other records; purchases necessary materials; sets up displays; maintains cleanliness of work area; and sells merchandise.

Receives requests for information and services and provides such services using advanced technological equipment.

Conducts tours; schedules programs and group tours

Permanent schedules with a weekend requirement

6 months of previous call center experience and customer service experience

Data entry, key stroke accuracy

Competitive compensation - base salary + incentives - $11-$15/hr.

Flexible pay: direct deposit with daily and weekly options

Ability to multitask and toggle between multiple screens/systems

Troubleshoot customer reported issues without the aid of additional team members, when possible, and escalate issues to manager when necessary

Experience with Google Sheets & Excel required

Candidates with previous customer service experience are especially encouraged to apply!

Respond to customer support requests in a timely manner

Communicate with internal teams to resolve issues

Collect and organize customer feedback to inform product improvement

Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.

Ongoing professional development and training programs to enhance your skills and knowledge.

Collaborate with hiring managers to develop compelling job descriptions and post openings on various platforms to attract top talent.

Coordinate new hire onboarding activities, ensuring a seamless and positive experience for all employees.

Support the implementation and administration of HR policies and procedures, ensuring compliance with legal requirements.

Respond promptly and courteously to employee inquiries regarding HR policies, benefits, and general HR-related matters.

Exceptional time management and organizational skills.

High school diploma or equivalent; additional certification or education in office administration is a plus.

Skill development: Enhance your organizational, communication, and multitasking abilities.

Competitive compensation: Receive a competitive salary based on your skills and experience.

Provide comprehensive administrative support to executives, managers, and team members.

Manage and maintain calendars, schedules, and appointments.

Assist customers with questions while personalizing the experience for each caller

Follow our computer system requirements

Busy day handling a high volume of inbound customer inquiries

Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data

Opportunity for advancement and upward mobility across the entire Qurate Retail Group family of brands.

Report to an assigned Customer Service Supervisor