Customer Service Coordinator Full Time Jobs in California

Minimum Qualifications- Education & Prior Job Experience

Interprets government rules and requirements for domestic and international travel or cargo shipments

Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks

Uses organizational skills to perform multiple tasks within a limited time period

Bilingual language skills required in some locations

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Interprets government rules and requirements for domestic and international travel or cargo shipments

Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks

Uses organizational skills to perform multiple tasks within a limited time period

Bilingual language skills required in some locations

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Promotes and sells air travel to the traveling public or freight forwarders

Interprets government rules and requirements for domestic and international travel or cargo shipments

Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks

Uses organizational skills to perform multiple tasks within a limited time period

Bilingual language skills required in some locations

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Promotes and sells air travel to the traveling public or freight forwarders

Ad hoc reporting, creates excel worksheet reports as requested by management

Customer service experience with gratifying phone/ in person interaction.

Ability to manage a busy work environment.

Processing customer credit card payments

Customer Invoice and Vendor Invoice scanning and filing

QuickBooks and/or Mod2 is a plus

Develop and maintain a knowledge base of the evolving products and services

Previous experience in customer service, sales, or other related fields if possible but not required

Excellent written and verbal communication skills

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact

Minimum Qualifications- Education & Prior Job Experience

Reasonable accommodations may be made for qualifying individuals with disabilities

Bilingual language skills required in some locations

Prior customer hospitality experience strongly preferred

Prior travel industry experience preferred

Competitive salary commensurate with experience and skills.

Manage and maintain office supplies, equipment, and inventory, ensuring all essential items are readily available.

Bachelor's degree in business administration or a related field (or equivalent work experience).

Strong organizational skills with the ability to prioritize tasks and meet deadlines.

Excellent written and verbal communication skills.

Adaptability and willingness to learn and take on new responsibilities.

Strong analytical and problem-solving skills

Excellent written and verbal communication skills

Collect, analyze and interpret complex data sets

Develop insights and make recommendations based on data analysis

Identify trends and patterns in data

Work closely with the data team to help drive business decisions