Full-Time Shipping Coordinator/ Customer Service Associate

We are seeking a self starter who can problem solve and make reasonable administrative decisions based on company policies and practices.

This position entails verifying, processing and packing sales orders, screening new accounts, communicating with clientele regarding possible stock or incoming orders as well as clarifying what's in stock, and coordinating with the warehouse and freight companies to pick-up merchandise.

Job requirements:

Customer service experience with gratifying phone/ in person interaction.

Excellent verbal and written business etiquette.

High degree of organization and weekly client follow-up.

Ability to manage a busy work environment.

A plus familiarity in:

• Ad hoc reporting, creates excel worksheet reports as requested by management
• Customer Invoice and Vendor Invoice scanning and filing
• Invoicing
• Bill of Lading
• QuickBooks and/or Mod2 is a plus
• Processing customer credit card payments
• Microsoft 365
• Bank deposits

Please include your resume as well as a cover letter introducing yourself and summarizing your qualifications that match the requirements listed.

Free parking available and half a block away from all public transit.