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Customer Service Call Center Representative Jobs

Customer Service Call Center Representative
By Office1 At Las Vegas, NV, United States
Outstanding organizational, time management, and attention to detail skills.
Positive, can-do attitude with the ability to build positive working relationships with a wide variety of individuals and management.
High school or equivalent with ability to learn and implement new knowledge quickly.
Prior customer service call center experience in relatable field.
Experience in maintaining confidentiality of all sensitive matters and information.
Excellent interpersonal, oral, and written communication skills.
Call Center Customer Service Representative
By Datastat, Inc. At Ann Arbor, MI, United States
Do you have basic keyboard skills?
Do you have good reading skills ?
Are you tired of working in Fast Food or Retail?
Work Schedule will be afternoon/evening with one weekend shift required.
No sales! You get paid per hour whether you get someone to do a survey or not!
Right off bus stop route
Sales & Amp; Service Representative - Customer Care Center
By PNC At Pittsburgh, PA, United States
Higher in range – Experience and skills add value above typical requirements of the role
Lower in range – Building skills and experience in the job
– Experience and skills align with proficiency in the role
Refers applicable products and services. Recommends appropriate solutions. Follows defined treatments and/or employs active listening skills to present alternative solutions.
Documents customer interactions and thoroughly completes service requests to minimize customer effort or additional action.
Compensation Range may vary based on Geographic Location
Call Center Service Representative
By Shared Imaging LLC At , Downers Grove $19 an hour
Customer service/call center/patient scheduling experience
Experience working on computers, using Excel, and other Microsoft Office applications
Manage incoming customer service & customer requests
Audit and manage work orders created by answering service
Job training, professional development, & continued education
Ability work work Saturdays, 2nd and 3rd shift, as needed (PTO coverage, etc.)
Call Center - Customer Service Representative I
By Prince William County Service Authority At , Woodbridge, 22195 $43,368 - $52,650 a year
Or combination of education and experience as described above.
Some education above the high school level is preferred and/or technical training plus related experience.
Ability to learn and demonstrate general knowledge of account header adjustments and Service Authority Leak Adjustment policies.
Possesses general keyboarding skills and ability to learn, demonstrate and navigate computer software programs including, but not limited to Cayenta.
Possesses effective research skills in order to conduct customer account research.
Possesses excellent verbal and interpersonal communication skills.
Call Center Customer Service Representative - Remote
By CONDUENT At , Richmond, 23230 $16.50 an hour
Computer system experience with data entry and database documentation knowledge.
Knowledge of Medicaid Management Information System (MMIS) is helpful.
Ability to multi-task and manage time effectively.
Previous experience with Medicaid, Medicare, or Health Insurance preferred.
Call center or professional office experience.
Must have a high school diploma or general education degree (GED).
Call Center Customer Service Representative
By Anderson Plumbing, Heating and Air At , El Cajon, 92020 $18 - $19 an hour
Complete any responsibilities assigned by the manager
Follow scripting to provide a consistent experience for clients
Previous experience in HVAC, plumbing, electrical services, or construction a plus
Excellent communication skills, both verbal and written
Exceptional customer service and phone skills
Strong attention to detail with problem-solving capabilities
Customer Service Call Center Representative
By AAA East Central At , Independence, 44131 $19.80 an hour

401(k) Savings plan with company match

Virtual On-Line Paid Training for 7 weeks:

Call Center Customer Care Representative
By OneTouch Direct At , Tampa, 33619 $15 - $40 an hour
Consistently provide a great customer experience.
Requirement: High School diploma or equivalent required to apply.
Benefits: Health Care Plan (Medical, Dental & Vision)
Provide inbound customer service for AT&T business customers.
Capitalize on all opportunities to expand AT&T services.
MUST currently live in the Tampa Bay area to be considered. This is a work ON SITE opportunity.
Customer Service Specialist - Call Center
By Wake County Government At , Raleigh, 27610 $19.64 - $22.62 an hour

What You'll Be Doing Internal Job Posting- this career opportunity is open to current Wake County employees, temporary employees and contractors only. Please be prepared to list your Wake County ...

Customer Call Center Representative Iii (Tc)
By QTC Management, Inc. At , San Antonio, 78228
Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology
Accurately documents all call information in case management system according to standard operating procedures
Excellent data entry and typing skills
Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests
Strong knowledge of administrative processes
Ability to effectively manage competing priorities in a fast paced environment
Call Center - Customer Service - Event Specialist
By Sky Zone At Everett, WA, United States
Maintain comprehensive knowledge of standard reservation procedures
Manage guest escalation and provide solutions for issues or concerns
Communicate group information to facility managers when appropriate
Must have excellent communication skills and sales mindset
1-2 years of prior guest service experience are preferred
Listen attentively to requests while determining the need of the guest
Call Center Customer Service Representative
By Corestaff Services At New Jersey, United States
Strong data entry and telephone skills;
Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum of 6 months experience needed;
Excellent organizational, interpersonal, written, and verbal communication skills;
Previous experience with computers, phone systems, and headsets preferred;
Previous experience in customer service and call center preferred;
Remote Call Center Customer Service Representative
By CONDUENT At , $16 an hour
Provide clear, complete, accurate, and objective information based on a full understanding of program requirements
Achieve results through knowledge, empathy, and commitment.
Accurately assist with document enrollment requests, status changes, complaints, and grievances.
Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies
Answering questions about the ending of the Public Health Emergency (Covid)
Basic understanding of a call center environment in a customer service support role and quality monitoring processes.
Customer Service | Call Center Representative
By HerMD At Franklin, TN, United States
Perform clerical tasks as assigned such as scheduling, making phone calls, completing forms and data entry
Minimum of at least one year of customer service experience
Experience with cloud-based technology desired
Exceptional verbal and written communication skills
Answer telephones and provide appropriate information or route call to the appropriate person
Actively promote the spa, treatments, services and products, as well as programs, promotions and / or discounts available
Customer Service Associate - Incoming Call Center & My Chart
By Duke Health At , Durham, 27710, Nc

PRMO Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University ...

Remote - Call Center - Customer Service
By ASK Consulting At , , Vt
Expiry Date: 22 August 2023
Track and document all inquiries using the applicable systems.
Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.
Complete associated tasks according to the established guidelines. Track and document all inquiries using the applicable systems.
Meet Quality Assurance (QA) and other key performance metrics.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
Customer Call Center Representative Iii - San Antonio, Tx
By QTC Management, Inc. At , San Antonio, 78228, Tx $17.34 an hour
Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology
Accurately documents all call information in case management system according to standard operating procedures
Excellent data entry and typing skills
Level 2 – 1-3 years of experience; $17.34/hr
Level 3 – 3-5 years of experience; $18.87/hr
Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests
Customer Service/Call Center Representative
By Filterbuy At , Remote $16.75 an hour
Interpersonal and customer service skills.
Providing introductory information to new customers.
Ensuring that customers are satisfied with products or services.
Following up with clients or customers to check their satisfaction with any purchase.
Let customers or clients know about additional products or services.
Determining the quickest, most effective ways to answer a client’s or customer’s questions.
Customer Call Center Representative Ii - (Tc)
By QTC Management, Inc. At , San Antonio, 78228, Tx $17.34 an hour
Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology
Accurately documents all call information in case management system according to standard operating procedures
Excellent data entry and typing skills
Level 2 – 1-3 years of experience; $17.34/hr
Level 3 – 3-5 years of experience; $18.87/hr
Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests

Are you looking for an exciting opportunity to provide exceptional customer service? Join our team as a Customer Service Call Center Representative and help us make a difference in the lives of our customers!

Overview:

Customer Service Call Center Representatives are responsible for providing customer service and support to customers over the phone. They are the primary point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues.

Detailed Job Description:

Customer Service Call Center Representatives are responsible for providing customer service and support to customers over the phone. They answer customer inquiries, troubleshoot customer issues, and provide solutions to customer problems. They also provide information about products and services, process orders, and handle customer complaints. They must have excellent communication and customer service skills, as well as the ability to multitask and work in a fast-paced environment.

What is Customer Service Call Center Representative Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and work in a fast-paced environment
• Knowledge of customer service principles and practices
• Proficiency in computer applications such as Microsoft Office
• Ability to handle customer complaints and inquiries
• Ability to work independently and as part of a team

What is Customer Service Call Center Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in computer applications such as Microsoft Office
• Ability to handle customer complaints and inquiries

What is Customer Service Call Center Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of call center telephony and technology

What is Customer Service Call Center Representative Job Experience?

• Previous customer service experience
• Previous call center experience

What is Customer Service Call Center Representative Job Responsibilities?

• Answer customer inquiries, troubleshoot customer issues, and provide solutions to customer problems
• Provide information about products and services
• Process orders and handle customer complaints
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information in the database
• Monitor customer service metrics and report on performance
• Adhere to customer service policies and procedures