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Customer Service Call Agent Jobs

Government-Funded Customer Service Agent
By M.Coast Enterprise At Downey, CA, United States
1 year of account management/customer service/sales experience
Superior organizational skills - able to manage multiple priorities simultaneously
Tech skills to include tablet navigation, spreadsheet, email, and internet usage
Must have strong oral communication skills
Responsibilities as a Government-Funded Customer Service Agent:
Government-Funded Customer Service Agent Qualifications:
Inbound Customer Service / Call Center Agent
By STChealth At Phoenix, AZ, United States
You have call center customer service experience
Identify problems, research solutions, provide answers to clients and close requests upon resolution
Above all, wow our clients with every interaction!
You can expect this job to be fast-paced, as you will be addressing inquiries back-to-back-to-back throughout your day
You are able to understand software systems and how clients use them
You are able to work an 8-hour shift between the hours of 5am and 6pm Moutanin-Arizona time.
Customer Service/Email Agent
By Mercatalyst At United States
2+ years’ experience in customer service, preferably in internet retail / e-commerce or chat business
Excellent writing skills & command of proper grammar
Excellent computer / internet skills
Experience with spreadsheets, especially Google Docs
Comprehending and empathizing with customer comments, concerns, and complaints;
Composing email responses that are grammatically correct, clear, concise, and reflective of Mercatalyst’s community tone and style;
Customer Service Agent Jobs
By Alaska Airlines At , Boston, 02128 $18.96 an hour
Job-Specific Experience, Education & Skills
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
6 months of customer service or community service experience.
Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
Comprehensive well-being programs including medical, dental and vision benefits
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
Customer Service Agent -Vehicle Returns
By SIXT USA At , Chicago, 60666 From $19.20 an hour
Basic computer navigation skills and knowledge of Microsoft Office applications
Exceptional interpersonal and relationship building skills
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Ability to manage stressful or unusual situations to maintain good service
Ask about their experience with Sixt, recording feedback to improve future rental experience
Customer Service Agent Jobs
By Foundever At , Manning From $17 an hour
Ongoing training and skill development
Strong communication skills, including the ability to navigate between screens while assisting customers
Medical, Dental, Vision and Wellness Benefits
Internal Mobility (84% of our managers are promoted within)
Drive customer satisfaction through voice, chat, and/or email communications
Navigate through multiple systems and tools
Customer Service Agent Jobs
By Alaska Airlines At , Seattle, 98194 $18.96 an hour
Job-Specific Experience, Education & Skills
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Assist and de-escalate upset guests to provide a positive travel experience.
A minimum of 6 months of customer service or community service experience.
Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
Comprehensive well-being programs including medical, dental and vision benefits
North Terminal Customer Service Agent
By TBI AIRPORT MANAGEMENT INC. At , $19 an hour
Manage baggage carousels and flight data to ensure passenger baggage is on correct carousel.
Skill in effective oral and written communication.
Monitor the carousel operations and ticket counters in the North Terminal.
Responsible for day to day assignment of common-use baggage carousels and ticket counters in coordination with flight activity.
Provide information and assistance to employees and passengers, as required.
Ability to establish and maintain good working relationships with other TBI employees, airline employees, TSA and other
Call Center Dispatching - Customer Service Agent
By Parallel Employment Group At Racine, WI, United States
1 year of employee management or supervision skills
$17.00 - $20.00 based on experience!
Comprehensive PTO & Benefit Package (medical, dental, vision)
Leadership Skills: You must be able to have difficult conversations regarding attendance and coaching, remaining positive and understanding, while firm
Experience handling difficult callers - while maintaining the highest degree of respect, empathy, and kindness.
Must have excellent communication skills, both verbal and written
Customer Service Agent Jobs
By Maximus Global Services At , Miami, 33126 $18.73 an hour
Performs all other duties as assigned by management.
Must exhibit exceptional customer service and communication skills, both verbal and written
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
Paid Time Off (for FT positions)
Employee Parking share cost (MIA)
Provide wheelchair services ensuring that all security procedures are met.
Customer Service Agent - Central Baggage (Warehouse & Call Center)
By Alaska Airlines At , Seattle, 98194 $18.96 an hour
Job-Specific Experience, Education & Skills
Provides superior customer service by offering accurate information and creative resolutions to customer inquiries, complaints, and requests for assistance.
Conveys knowledge to customers of Alaska Airlines baggage policies.
A minimum of 1 year of customer service experience.
Excellent customer service skills (e.g., verbal, written, listening).
Ability and willingness to work from home, including:
Domestic Customer Service Agent
By DHL At , Brisbane
Competent with Logistic Management or similar programs
Other similar responsibilities as needed/assigned
5+ years Freight Forwarding experience
Strong, applicable problem solving /analytical skills
High Level Leadership Skills (communication, motivation and interpersonal skills)
Handle incoming customer calls with the intent of providing customer satisfaction, retention, and growth
Travel Agent - Customer Service
By Sunrise Voyages At Dallas, TX, United States
Strong time management and task prioritization abilities.
Offer expert advice and recommendations to clients on destinations, cultures, customs, weather, and activities.
Manage the entire booking process, including collecting payments, confirming arrangements, and processing fees.
Strong customer service, sales, and interpersonal skills.
Excellent verbal and written communication abilities.
Effective negotiation skills to secure the best deals for clients.
Travel Agent - Customer Service
By Sunrise Voyages At San Francisco, CA, United States
Strong time management and task prioritization abilities.
Offer expert advice and recommendations to clients on destinations, cultures, customs, weather, and activities.
Manage the entire booking process, including collecting payments, confirming arrangements, and processing fees.
Strong customer service, sales, and interpersonal skills.
Excellent verbal and written communication abilities.
Effective negotiation skills to secure the best deals for clients.
Travel Agent - Customer Service
By Sunrise Voyages At Pearl City, HI, United States
Strong time management and task prioritization abilities.
Offer expert advice and recommendations to clients on destinations, cultures, customs, weather, and activities.
Manage the entire booking process, including collecting payments, confirming arrangements, and processing fees.
Strong customer service, sales, and interpersonal skills.
Excellent verbal and written communication abilities.
Effective negotiation skills to secure the best deals for clients.
Customer Service Agent Jobs
By Alaska Airlines At , Bethel, 99559 $27 an hour
Job-Specific Experience, Education & Skills
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
6 months of customer service or community service experience.
Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
Comprehensive well-being programs including medical, dental and vision benefits
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
Customer Service Agent Jobs
By Allegiant Travel Company At , Sanford, 32771 $15 an hour
Effective communication skills, both verbal and written.
Strong computer skills and ability to use general office equipment.
TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.
Years of Experience: Minimum one (1) year experience Customer Service experience.
Ability to work efficiently under time constraints.
Must be available to work flexible hours, including nights, weekends, holidays, and long hours during irregular operations.
Customer Service Agent Jobs
By Cargolux At , Chicago, 60666, Il $3,000 - $4,300 a month
Knowledge and experience in air cargo sales and/or freight forwarding considered a plus.
Minimum of one (1) year of experience sales and/or customer service.
To maintain professional and technical knowledge in regards to the air cargo industry.
Vacation and other absences should be planned in a way so as to avoid conflicting with service and business requirements.
Disseminates rate and routing information via phone, fax and email.
Attains and maintains ability to find schedules, rates and trucking data sufficient to efficiently deal with customer requests and follow ups.
Customer Service Agent Jobs
By Clae Solutions At Baltimore, MD, United States

We are seeking YOU to join our team! We are currently experiencing explosive growth and need to add to our Peoria office. The ideal candidate will be organized, detail-oriented, and excellent at ...

Disability Call Agent Jobs
By North Carolina Dept of Health and Human Services At , , Nc $36,682 - $64,194 a year
Knowledge, Skills and Abilities / Competencies
Minimum Education and Experience Requirements
Demonstrated experience in written and oral communication with individuals from varying backgrounds.
Demonstrated experience in switching between multiple tasks.
Up to 4 positions may be filled.

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for a Customer Service Call Agent to join our team and provide exceptional customer service to our clients. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

Overview:

Customer Service Call Agents are responsible for providing customer service to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general information about products and services.

Detailed Job Description:

Customer Service Call Agents are responsible for providing customer service to customers over the phone. They must be able to answer customer inquiries, resolve customer complaints, and provide general information about products and services. They must also be able to provide technical support and troubleshoot customer issues. They must be able to handle customer complaints in a professional and courteous manner.

What is Customer Service Call Agent Job Skills Required?

• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to remain calm under pressure
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of customer service software
• Knowledge of call center operations

What is Customer Service Call Agent Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to type at least 25 words per minute
• Ability to work flexible hours

What is Customer Service Call Agent Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of customer service software
• Knowledge of call center operations

What is Customer Service Call Agent Job Experience?

• Previous customer service experience
• Experience working in a call center environment

What is Customer Service Call Agent Job Responsibilities?

• Answer customer inquiries and provide general information about products and services
• Resolve customer complaints in a professional and courteous manner
• Provide technical support and troubleshoot customer issues
• Document customer interactions in customer service software
• Follow up with customers to ensure their satisfaction
• Monitor customer service metrics and report on trends
• Maintain customer service standards and policies