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Customer Service Call Agent Jobs

Customer Service Agent Jobs
By Ravn Alaska At , Dutch Harbor, 99692, Ak $18.50 - $21.34 an hour
Must have a strong safety awareness and the ability to adhere to Safety Management Systems (SMS).
Must be proficient with computer systems and MS Office, with a preference for experience with Sabre and flight scheduling software.
Must have strong oral and written communication skills.
Establishing reliability by ensuring every customer is served efficiently, thoroughly, and courteously while adhering to established policies and procedures.
Proving commitment through timely communication, action, and diligent documentation concerning flight and passenger information.
Embodying the spirit of connectedness through courteous interactions with customers, supervisors, co-workers, and business associates.
Customer Service Agent Jobs
By Tradewind Aviation LLC At , San Juan, 00918, Pr
1 + years’ work experience in customer service agent capacity, with general job knowledge
Other duties as assigned by supervisor and manager.
Travel benefits on various US and International airlines
Greet and assist all customers in a friendly and courteous manner.
Assist unaccompanied minors and passengers with special needs, resolve customer complaints and perform other duties as assigned.
Load and unload aircraft; transfer luggage to other gates, other airlines and to passengers.
Nifa Customer Service Agent - Training Starts August 29Th!
By Nelnet At , Remote $13 an hour
Ability to learn and retain knowledge of Homeowner Assistance Fund (HAF) program
Strong oral and written communication skills
Interact with customers on their accounts, including inbound, outbound phone calls, and chats
Contact customers on accounts, including outbound customer contact when appropriate.
Maintain and ensure integrity of data and sensitive information
Work with our customers across multiple platforms simultaneously to address questions and resolve issues
Customer Service Agent/Non-Dot
By FedEx Ground At Needham, MA, United States

Shift: Monday - Friday 10:00 a.m. - 2:00 p.m. Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and ...

Customer Service Agent Jobs
By Polar Air Cargo At Redondo Beach, CA, United States
Providing ongoing support, assistance and information to customer service staff, and management;
High school degree or equivalent work experience.
Applies interpersonal, communication, and telephone skills.
Applies conceptual and problem solving skills.
Three years airline customer service or cargo-related experience.
Computer-savvy with a working knowledge of cargo systems.
Customer Service Agent Jobs
By JTBJ ENTERPRISE At Bronx, NY, United States

We will provide all the training you need to grow with the company and to become a Certified Travel Agent!

Customer Service Agent Jobs
By FedEx Ground At Tennessee, United States

Shift: Monday, Tuesday and Wednesday 2:30 PM - 9:00 PM & Saturday 12:30 PM-5:00 PM Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes ...

Customer Service Agent Jobs
By FedEx Ground At Oklahoma, United States

To Provide Accurate Information And Assistance To Customers, Which Includes Responding To Inquiries, Problem-Resolution And Selling Of Company Services. To Perform Administrative Support Functions ...

Customer Service Agent Jobs
By JTBJ ENTERPRISE At Somers, NY, United States

We will provide all the training you need to grow with the company and to become a Certified Travel Agent!

Customer Service Agent/ Non Dot
By FedEx Ground At Midland, TX, United States

Shift: Tuesday - Friday 3:00 PM - 8:00 PM and Saturday 6:30 AM - 12:00 pm OR 12:00 pm - 5:00 PM Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which ...

Customer Service Agent Jobs
By FedEx Ground At Cheektowaga, NY, United States
The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.
750. Definitions. For the purposes of this article, the following terms shall have the following meanings:
\"Public agency\" means the state or any local subdivision thereof, or any state or local department, agency, board or commission.
\"Private employer\" means any person, company, corporation, labor organization or association which employs ten or more persons.
The time which has elapsed since the occurrence of the criminal offense or offenses.
The age of the person at the time of occurrence of the criminal offense or offenses.
Customer Service Agent Jobs
By FedEx Ground At Maple Grove, MN, United States

Shift: Tuesday through Friday from 8:30am to 5pm and Saturday 8am to 5:30pm Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to ...

Customer Service Agent Jobs
By EDS Service Solutions At Kansas City, MO, United States

EDS is Hiring Customer Service Agents at the MCI Airport! EDS Service Solutions staffs car rental companies around the United States. You will be working with the newest cars and top-rated rental car ...

Customer Service Agent Jobs
By FedEx Ground At Portage, MI, United States

Shift: Tuesday - Saturday (Tues-Fri 4:00PM - 9:00PM, Sat 8:00AM - 5:00PM) Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to ...

Roc Customer Service Agent
By Office Practicum At Fort Washington, PA, United States
Education / Professional Certifications or Licenses Required:
You may discuss equal employment opportunity related questions with your supervisor or any other member of management.
Utilize critical thinking, and problem solving skills to address client issues in the most efficient way possible
Excellent communication skills, including written and speaking skills
Active listening skills- strong proficiency
Lifting requirements of no more than five pounds.
Customer Service Agent Jobs
By FedEx Ground At Illinois, United States

MAY NEED TO COVER ADDITIONAL SHIFTS WHEN OTHER AGENTS ARE ON VACATION*** $17.01 PER HOUR PLUS BENEFITS

Customer Service Agent Jobs
By FedEx Ground At Greater Sioux Falls Area, United States
Company matched 401(K) If you contribute 6%, we will match 8%!
Corporate discounts on everything from cars to Apple products
Advancement opportunities - We hire from within
Gym Membership discounts and much more.!
Customer Service Agent Jobs
By FedEx Ground At Portland, OR, United States
Benefits begin at 90 days for part-time positions
Medical, Dental and Vision insurance with a low monthly premium
PTO for personal, sick, vacation and 6 Federal Holidays
Tuition reimbursement up to $5,250 per year
401K with up to an 8% corporate match
Discounts on travel, cell phones and more
Customer Service Agent Jobs
By FedEx Ground At Norfolk City County, VA, United States

Additional Job DescriptionPM PT CSA position. Tuesday-SaturdayJob DutiesProvides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and ...

Customer Service Agent Jobs
By FedEx Ground At Kentucky, United States

Shift: Tues-Fri 4:30PM -8:30PM and Sat 12:00PM-6:00PM Guaranteed Hours Job DutiesProvides accurate information and assistance to customers, which includes responding to inquiries, ...

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for a Customer Service Call Agent to join our team and provide exceptional customer service to our clients. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

Overview:

Customer Service Call Agents are responsible for providing customer service to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general information about products and services.

Detailed Job Description:

Customer Service Call Agents are responsible for providing customer service to customers over the phone. They must be able to answer customer inquiries, resolve customer complaints, and provide general information about products and services. They must also be able to provide technical support and troubleshoot customer issues. They must be able to handle customer complaints in a professional and courteous manner.

What is Customer Service Call Agent Job Skills Required?

• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to remain calm under pressure
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of customer service software
• Knowledge of call center operations

What is Customer Service Call Agent Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to type at least 25 words per minute
• Ability to work flexible hours

What is Customer Service Call Agent Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of customer service software
• Knowledge of call center operations

What is Customer Service Call Agent Job Experience?

• Previous customer service experience
• Experience working in a call center environment

What is Customer Service Call Agent Job Responsibilities?

• Answer customer inquiries and provide general information about products and services
• Resolve customer complaints in a professional and courteous manner
• Provide technical support and troubleshoot customer issues
• Document customer interactions in customer service software
• Follow up with customers to ensure their satisfaction
• Monitor customer service metrics and report on trends
• Maintain customer service standards and policies