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Company | Office Depot |
Address | Vallejo, CA, United States |
Employment type | OTHER |
Salary | |
Category | Retail Office Equipment |
Expires | 2023-07-14 |
Posted at | 11 months ago |
Overview
- Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.
- Works to continually develop personal selling skills and product knowledge through sales and service tools provided.
- Oversees the Print function to ensure efficient operation while driving overall store sales.
- Ensures compliance with company policies, procedures and practices; and supports the company’s loss prevention efforts
- Drives positive customer satisfaction levels and provides effective training to associates to enhance the customer experience. Collaborates on community outreach initiatives and coordinating in store events with small and medium businesses to increase foot traffic and client/customer retention.
- Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
- Operates and trains associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time, to include determining if RPC (Regional Print Center) should be used, per established guidelines.
- Responsibilities as an External Key Carrier include but are not limited to ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing leadership to improve results, activation/deactivation of the store’s alarm system, and processes for opening or closing the store.
- Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.
- Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
- Must be able to coach and train others in a professional environment
- Must be the subject matter expert in the Print Services area
- Possess excellent verbal and written communication skills
- Must be adaptable to a changing environment
- Must possess advanced selling skills
- Experience in Print Center Operations preferred
- Experience and/or training in related field
- High School diploma or equivalent education preferred
- Must possess ability to process information/merchandise through POS register system
- Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
- Minimum 3 year experience in related field
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