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Assistant Customer Service Manager

Company

Sweis, Inc.
Address Torrance, CA, United States
Employment type FULL_TIME
Salary
Expires 2023-06-02
Posted at 1 year ago
Job Description
Communicate skills that allow you to inform, help and advise customers clearly and to liaise effectively with other professionals
listening skills, to understand exactly what customers require
problem-solving skills
confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations.
Motivational skills and an ability to supervise and lead a team of customer service representatives to be able to come up with new ideas to improve customer service standards
an ability to work well under pressure.
Organizational and planning skills to develop customer service policies.
A commitment to improve your customer service skills on an ongoing basis.
Basic computer competency. A plus with experience with Word, Excel and any order based processing systems.
Beauty industry knowledge a plus but not required.