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Customer Service Account Manager Jobs in Delaware, Ohio

Customer Service Manager Jobs
By Worthington Industries At , Columbus, 43085, Oh
Critical Skills, Knowledge and Abilities:
Manage, coordinate, train and develop ISR’s
Manage and review information (project documents, account information, price matrix)
Advanced knowledge of business and products
Bachelor’s Degree or equivalent experience
At least 3-5 years of experience in Sales or Customer Service
Customer Service Manager Jobs
By Eaton At , Fayetteville $101,250 - $148,500 a year
5 years combined experience in a customer service/sales/project management capacity for a manufacturing or similar engineered-to-order (ETO) facility.
Directly manage key customer / project orders to ensure a high-level of performance and drive customer satisfaction.
Manage and attend daily production meetings to drive effective internal communications and cross-functional collaboration.
Direct and oversee customer visits to drive positive customer experiences and ensure customer expectations are clearly understood by all impacted functions.
Customer Service or Sales Support Experience with a technical product.
Strong computer and analytical skills.
Customer Service Manager Jobs
By PROAMPAC At , White House, 37188
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Manager - Customer Service
By Nippon Express USA At , Aurora
Close liaison with customers and management oversight of all customer requirements
Strong management, supervisory and organizational skills
Minimum Requirements, Education, and Experience:
General management/supervision of staff and department function
Perform management of equipment and working condition in the dept.
Perform the personnel management in the department
Customer Service Manager Jobs
By Brightpath Associates LLC At Mentor, OH, United States
Job Title: Customer Service Manager
Proficient on Microsoft Office Suite, and experience with EDI a plus.
Supports Customer Service Division Manager distributing workload to customer service team; and monitors performance.
Manages customer service team, addresses questions, concerns, and resolves grievances.
Possesses and maintains thorough knowledge of Construction industry product information.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Csp Customer Account Manager -S. America
By BOEING At , Miami, Fl $107,950 - $146,050 a year
Leads day-to-day customer management responsibilities with accountability to the Senior Program Manager
Manages and improves Customer contract administration, Customer Management, and Operational Health
Partners with supply chain, supplier management, repair management, engineering, and IT to provide performance oversight on technical, cost, schedule, and quality
Leads customer contract administration, contract scope, and change management processes. Manages and communicates contract health (financial, performance)
Leads and integrates the implementation of Program Management Best Practices and lessons learned across the portfolio
Experience utilizing critical business and financial acumen to manage risks, issues, and opportunities to drive performance
Customer Service Manager Jobs
By EverStaff At Cleveland, OH, United States
3-5 years’ experience as a Customer Service Manager.
Previous experience in the industrial or distribution industry.
Assist with customer concerns and issues.
Create policies and procedures to drive customer satisfaction.
Maintain accurate staffing levels; forecasting needs as necessary.
Assist with new hire onboarding and training.
Customer Service Account Associate - $20.00/Hour
By T-Mobile At , Birmingham, 35022, Al $20 an hour
Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns
Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service.
Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with T-Mobile policy.
Approaches each call with a cando mindset and treats each customer with respect, courtesy, and a genuine desire to help.
At least 18 years of age
Legally authorized to work in the United States
Customer Service Manager Jobs
By D.R. Horton At , Wilmington, Nc
Generate reports to manage the current number of “outstanding” and “completed” warranty service requests per community, per Customer Service Technicians
Plan and direct warranty activities of the Customer Service Technicians, Customer Service Assistants and other staff as assigned
Develop and maintain updated Customer Service department policies and procedures and Homeowner's Manual
Supervise and coordinate Customer Service Technicians service/warranty activities to ensure delivery of quality products to customers
Responsible for designing and implementing improved processes and operational policies
Recommend changes to products or services to fulfill customer needs
Customer Service Account Manager
By Mana Products At New York City Metropolitan Area, United States
Maintain order processing system with accurate dates for both customer-supplied component arrivals and order shipment requirements.
Ensure that weekly and monthly invoice targets are on track. Ensure managers have visibility to updates. Escalate any challenges.
Track customer liabilities and invoice the customer as agreed.
4+ years of work experience a fast-paced customer service or manufacturing environment
Experience with MRP / ERP software
Strong Excel and database skills
Customer Service Manager Jobs
By Johnson Brothers Liquor Co At , Saint Paul, 55116
2+ years of relevant experience and/or a 2 year college degree
Excellent communication skills both internally and externally and at all levels
Effective and creative problem-solving skills when encountering new and unique challenges
Excellent skills with the entire MS Office Suite
Overseeing and assessing customer service team activities and providing them with regular performance-related feedback.
Supervise and monitor the daily activities of customer service operations
Account Manager / Service Coordinator
By A-Prime Handling, Inc. At Greater Boston, United States
Past Customer Service and account management experience is a must
Account management: 2 years (Preferred)
Experience using Work Oasis, Corrigo, Service Channel, FM Pilot or another CMMS system strongly preferred
Responding to Service Requests via email, phone and industry-based software
Following up with Customers and Vendors
Proficient in the Microsoft Suite (Word, Excel, PowerPoint, Outlook)
Customer Service Manager Jobs
By AppleOne Employment Services At Dallas County, TX, United States

A growing company in Dallas, Texas and Fort Lauderdale, Florida is looking for a direct hire Customer Service Manager to join there family focused team. They have a stellar benefits package along with ...

Customer Service Account Coordinator - True Food
By True Manufacturing At , O'fallon, 63366 $40,000 - $55,000 a year
Provide order status and handle order changes for customers including all order management.
Provide product knowledge and inventory availability to customers.
Provide a positive customer experience.
Data entry of orders into JDE and/or Presto system.
Manage CRM database for each customer.
High School diploma or general education degree (GED) required.
Customer Service Manager Jobs
By Department of Transportation At , Portland $5,079 - $7,861 a month
Complete reports and maintain accurate records related to the management and operation of assigned field offices.
You will become part of the state's management team.
Experience interpreting and explaining state laws, rules, policies and procedures to others.
Demonstrated experience coaching and developing employees.
Strong communication skills, both verbal and written.
Please address your cover letter to Rhonda Kaneshige, Mt. Hood Region Manager.
Customer Account Manager-Albertson's Jobs
By Nestlé USA At , Seattle $120,000 - $140,000 a year
Required Knowledge, Skills and Abilities:
Understands customer strategy and requirements and develops product offers to quickly liquidate inventory in line with established Nestlé sales guidelines
Strong experience working with cross-functional groups including Supply Planning, Finance and Commercial Development
Strong negotiating experience and skills
Manages trade allowances effectively to maximize profitability for NCP
Responsible for details related to the day-to-day business (i.e. create orders, track shipments, manage trade allowances etc.)
Customer Service Manager Jobs
By Psudo At Hermosa Beach, CA, United States

Apparel wholesale expert, great customer service for Ecommerce customers.

Customer Service Manager Jobs
By Atlantic Waste Services At Pooler, GA, United States

The Customer Service Manager works in partnership with the Customer Service Representative and Operations team to provide excellence in service experience by providing consistent and effective ...

Customer Service Manager Jobs
By Bowen & Train At Katy, TX, United States
Proven relationship management skills that enable effective navigation internally and externally incorporating a customer centric focus.
Manages the day-to-day performance of the customer care department to deliver a best-in-class customer experience.
Minimum of five (5) years of customer service management.
Manage budgets and leverage operating expenses by consistently identifying opportunities and improving efficiencies.
Bachelor’s degree or equivalent experience.
Strong Interpersonal Skills: Collaborates and works well with other team members; encourages and inspires others to do their best.
Manager, Dfd Customer Service
By Krispy Kreme At Charlotte, NC, United States
Bachelor’s degree in business or related field (IT, Supply Chain, Finance) or equivalent training and experience required.
Experience with CPG customers and distributor networks preferred - Convenience/Grocery/Mass/Club
Key liaison between the Krispy Kreme sales/operations teams and DFD customers.
Continually review and analyze formalized quality and service feedback for trends.
Monitor resolution process of customer feedback cases sent to the field for further action.
Scan Based Treading (SBT) vendor support
Customer Account Assistant Manager
By Royal Executives At Portsmouth, VA, United States
After training, the Customer Account Assistant Manager's responsibilities will include:
Skills we are looking for in our Customer Account Assistant Manager:
Eagerly participate in additional training and skillset advancement opportunities.
Quick and efficient with the ability to manage multiple tasks simultaneously
Top-tier communication skills with an outgoing and friendly personality
Hiring an Energetic Customer Account Assistant Manager:
Customer Account Manager Jobs
By REI Management At Newport News, VA, United States
After training, the Customer Account Manager's responsibilities will include:
Skills we are looking for in our Customer Account Manager:
Eagerly participate in additional training and skillset advancement opportunities.
Quick and efficient with the ability to manage multiple tasks simultaneously
Top-tier communication skills with an outgoing and friendly personality
Hiring an Energetic Customer Account Manager:
Customer Account Manager Jobs
By Ascendion At Raleigh-Durham-Chapel Hill Area, United States
• Minimum 3 years of experience in Change Management.
Job Title: Customer Account manager/ Change Management
• Support a structured methodology to lead change management activities to support adoption
• Support communication efforts by enabling design, development, delivery and management of key communications
Skills Required as per Hiring Manager:
• Experience working with and knowledge of Cisco organizations (Renewals, Customer Success, Sales)
Sr. Manager, Customer Account Operations
By Toast At United States
Strong project management skills and an ability to multitask
Lead a team of 4+ Managers to deliver exceptional customer experience with Live Toast customers.
Help define new performance metrics that improve the customer experience and shorten turnaround time
Team engagement, create professional development opportunities, product training and change leadership with evolving responsibilities.
Manage the use of Salesforce.com, NetSuite, Five9 and all related applications.
5+ years experience successfully leading & managing teams
Customer Service Manager Jobs
By Cirkul At Tampa, FL, United States
4+ years people management experience.
Excellent time-management, organizational and prioritization skills.
Handle all employee inquiries including hiring, performance management and goal setting.
Develop standards to improve the customer service experience, creating engaged customers, and facilitating organic growth.
Bachelor's degree or equivalent work experience required.
Strong client-facing and communication skills.
Customer Service Manager Jobs
By EcoShield Pest Solutions At Norcross, GA, United States
1+ years of customer service management experience
Pest Management Software Systems experience (preferred)
Maintains knowledge of company policies, procedures, and service offerings 
Benefits (employee as well as family)
Initiate and oversee regular audits of the company’s Customer Relationship Manager (CRM) to ensure compliance with business and regulatory standards
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Rcm Customer Account Manager (Cam)
By ZOLL Data Systems At United States
Effective verbal and written communication skills at all management, customer, and staff levels.
Address customer issues efficiently, promptly informing the Director and/or VP of Revenue Cycle Management about any problems that arise.
Provide written summaries and key information to customers and management as requested.
Take charge of all customer communications, resolving conflicts, and ensuring compliance with customer deliverables and revenue requirements.
Conduct research to identify payer specific claim form requirements for new state implementations and existing customer needs.
Cultivate and manage relationships with payors and vendors, and rapid troubleshooting of any disruptions in claims, payments, or data flow.
Customer Service Manager Jobs
By HB Consultants At Aurora, CO, United States

Customer Service Manager - Join a high performing maintenance team who will be responsible for the day-to-day and long-term maintenance of our complex foundry and mill equipment in an industrial ...

Are you an experienced Customer Service Account Manager looking for a new challenge? We are looking for a motivated and passionate individual to join our team and help us provide exceptional customer service to our clients. You will be responsible for managing customer accounts, resolving customer inquiries, and ensuring customer satisfaction. If you have a passion for customer service and are looking for an opportunity to make a difference, this is the job for you!

Overview A Customer Service Account Manager is responsible for providing customer service and managing customer accounts. They are responsible for ensuring customer satisfaction and resolving customer issues. They are also responsible for developing and maintaining customer relationships, as well as providing customer service support. Detailed Job Description A Customer Service Account Manager is responsible for providing customer service and managing customer accounts. They are responsible for ensuring customer satisfaction and resolving customer issues. They are also responsible for developing and maintaining customer relationships, as well as providing customer service support. They must be able to effectively communicate with customers, both verbally and in writing. They must be able to work independently and as part of a team. They must be able to manage multiple tasks and prioritize work. They must be able to work in a fast-paced environment and handle customer inquiries in a timely manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills (verbal and written)
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize work
• Ability to work in a fast-paced environment
• Ability to handle customer inquiries in a timely manner
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience with customer relationship management (CRM) software
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of customer service metrics
• Knowledge of customer service best practices
Job Experience
• At least two years of customer service experience
• Experience with customer relationship management (CRM) software
• Experience in a customer service role
Job Responsibilities
• Provide customer service support to customers
• Manage customer accounts and ensure customer satisfaction
• Develop and maintain customer relationships
• Resolve customer issues in a timely manner
• Communicate with customers, both verbally and in writing
• Manage multiple tasks and prioritize work
• Work independently and as part of a team
• Work in a fast-paced environment