Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Customer Service Manager
- CUSTOMER SERVICE MANAGER GOUVERNEUR
- Manager Customer Service
- Customer Service Department Manager
- Insurance Customer Service Manager
- Customer Service Team Manager
- Customer Service Assistant Manager
- District Customer Service Manager
- Customer Service Account Manager
- Junior Customer Service Manager
Some similar recruitments
Customer Service Manager, Mro
Recruited by Delta Air Lines 9 months ago
Address Atlanta, GA, United States
District Parts & Service Manager
Recruited by American Honda Motor Co 9 months ago
Address , Alpharetta
Customer Service Manager Jobs
Recruited by Atlantic Waste Services 9 months ago
Address Pooler, GA, United States
Team Manager, Customer Service
Recruited by Kaiser Permanente 9 months ago
Address , Duluth, Ga
$65,800 - $85,030 a year
District Operations Lead (Lead Service Valet)- S. King District
Recruited by Valet Living 9 months ago
Address , Columbus, Ga
$19 an hour
Customer Service – Self Storage Manager
Recruited by Public Storage 10 months ago
Address Azalea Park, GA, United States
Customer Service Assistant Jobs
Recruited by JTBJ ENTERPRISE 11 months ago
Address Atlanta, GA, United States
Customer Service Manager Jobs
Recruited by Performance Team 11 months ago
Address Savannah, GA, United States
Customer Service Manager Jobs
Company | EcoShield Pest Solutions |
Address | Norcross, GA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Environmental Services |
Expires | 2023-08-24 |
Posted at | 10 months ago |
The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees, partners, and communities, who we consider family.
- Benefits (employee as well as family)
- Paid time off
- Health Savings Account (HSA)
- Vacation - begins at the equivalent of 7 days per year with an additional day per year of service capped at 14 days
- 10 company-paid holidays
- 401(k), with match of 100% of the first 3% of each employee’s contribution and 50% of the next 2%
- Employee Assistance Program
- Additional compensation opportunities
- Medical
- Vision
- Rally Health and Wellness Program
- Competitive salary ($40,000-$45,000 DOE)
- Voluntary Life
- Sick/Safe time - 1 hour per every 30 hours worked with a maximum of 80 hours annually
- Short-Term and Long-Term Disability
- Employee and Friends/Family Discounted Pest Control Services
- Dental
- Follow up with customers to check for overall satisfaction, and handle customer escalations as necessary
- Initiate and oversee regular audits of the company’s Customer Relationship Manager (CRM) to ensure compliance with business and regulatory standards
- Provide coaching and call support to associates, continuously developing the team to better serve the customer and organization
- Identify trends and areas of concern for customers, collaborating with local and central leadership to reduce customer irritants and operational inefficiencies
- Plan, coordinate, and oversee the activities of the Customer Service Representative(s) to maintain and enhance customer relationships and meet organizational and operational objectives
- Assist with pest control appointment routing and scheduling
- Collaborate with branch and Customer Care Center leadership to identify trends and areas of concern for customers, and to resolve challenging customer issues
- Assist with hiring and training of local Customer Service Team
- Complete and pass monthly trainings in Pest Webs system
- Maintains knowledge of company policies, procedures, and service offerings
- The employee may occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
- While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk. The employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl, under or over objects.
- Work is inside a climate-controlled office with moderate noise level
- The ability to use a computer and telephone systems is essential to work.
- Regular standing, walking, and sitting
- 2+ years of customer service and/or conflict resolution experience
- 1+ years of customer service management experience
- Pest Management Software Systems experience (preferred)
- Minimum High School Diploma or equivalent
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago