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Customer Onboarding And Retention Team Lead Jobs

Onboarding Lead Jobs
By EV Connect At Los Angeles Metropolitan Area, United States
Meet/exceed all SLA requirements specific to contacting and onboarding all customers within the required timeframe.
Guide customers through a 1on1 experience to set them up for success with their new EV Connect software portal.
Complete all administrative requirements to successfully onboard the customer.
Minimum 5 years customer service experience in the E-Mobility space
Execute all onboarding activities for EV Connect site hosts.
Support the Customer Success Team with any applicable renewal/growth opportunities.
Team Lead, Onboarding Jobs
By ConnectWise At Tampa, FL, United States
Knowledge, Skills, and/or Abilities Required:
Manages, mentors, and coaches to develop a collaborative and dynamic team
Exceptional leadership and customer service skills
Strong organizational skills to give the team direction
Excellent presentation and communication skills
Strong organizational and detail-oriented skills
Onboarding & Retention Coordinator Jobs
By Institute for Applied Behavior Analysis At Culver City, CA, United States
Manages, tracks, and reports on key turnover and retention metrics and utilizes metrics to identify trends and make recommendations
Track Onboarding Success & Experience activities
Minimum of two years of human resources or operations experience with a focus on employee engagement is preferred
Strong customer-facing and presentation skills with the ability to establish trust and credibility
Participates as a member of the Culture & Retention committee and implements recognition and appreciation programs across the organization
Executes and drives engagement tasks through the company and various programs in collaboration with department leaders
Onboarding Lead Jobs
By CSI Companies At Jacksonville, FL, United States
Provides training, education, and mentorship on client-specific processes as well as reinforce the overarching onboarding process requirements.
Bachelor’s degree (relevant experience in lieu of education may be considered)
Experience in a fast-paced, efficiency-focused environment is a plus.
Oversees and directs the client onboarding process for their specified division, including maintenance of client records and documentation.
Oversees day-to-day onboarding administration activities, ensuring the team meets or exceeds service level targets for timeliness, accuracy, and completion.
Performs client audits as requested and supplies information in a timely manner.
Onboarding Team Lead Jobs
By nextSource At United States
5 to 7 years of experience in a high-volume onboarding management environment.
Efficient time management and multi-tasking skills.
Desired Technical Skills And Knowledge
Manage onboarding workloads, capacity, and coverages.
Manage capacity planning and ensure cross training coverages for departmental needs.
Monitor proper completion of onboarding requirements, SLA’s, and metrics.
Onboarding Team Lead Jobs
By Therapy Brands At Birmingham, AL, United States
Capable of working with people of varied roles and abilities, including executive management.
Own and manage concurrent on-boarding projects, starting from contract signature through hand-off to customer support.
Work with respective Professional Services Manager to address any customer concerns or escalations.
1-3 years of customer service or customer success experience.
Possess outstanding customer facing skills, technical acumen, and Client-focused attitude.
Solid communication, listening and writing skills.
Onboarding Team Lead Jobs
By Rutgers University At New Brunswick, NJ, United States
Five years of experience in human resource management.
Overall problem-solving, decision-making, and time management skills.
Manages onboarding projects to promote and improve the new hire experience.
Oversees quality of work and provide feedback to Talent Acquisition management.
Bachelor’s degree or an equivalent combination of education and/or experience.
Supports the development, implementation, and administration of onboarding processes.
Health Data Onboarding Team Lead
By Veeva Systems At New York, NY, United States
Build and manage a team of health data analysts with expertise in claims data and data quality
Work with Product Managers for any new features needed to support new or existing data suppliers
Manage backlog and priorities for the Data Onboarding team, including the data quality roadmap
7+ years of data operations, business consulting, or analytics experience
5+ years of experience analyzing prescription data and medical claims data
Advanced SQL skills; able to query and manipulate relational databases
Team Lead, Technical Onboarding Team
By Amplify Education, Inc. At , Remote $60,000 - $70,000 a year
Experience supporting a manager or management team as an intermediary between frontline workers and leadership
Working knowledge of Amplify Admin, Preamp, VAMP, Popeye, Keycloak, and other front end data/content management systems for Amplify products
Identifying trends in data and provide thoughtful, useful solutions to management for review and final approval
Education industry or classroom experience
Assist the manager with ensuring process and procedure are followed by Technical Onboarding Specialists
Assist manager in response to technical and non technical critical issues from internal partners and customers
Onboarding Lead Jobs
By JobKonnecta.ng At United States

What we are looking for We are seeking an experienced Legal Onboarding Lead with a legal background to join the team. This role will be part of the customer advocacy team to help us deliver the Raise ...

Team Lead, Technical Onboarding Team
By Amplify At United States
Experience supporting a manager or management team as an intermediary between frontline workers and leadership
Working knowledge of Amplify Admin, Preamp, VAMP, Popeye, Keycloak, and other front end data/content management systems for Amplify products
Identifying trends in data and provide thoughtful, useful solutions to management for review and final approval
Education industry or classroom experience
Assist the manager with ensuring process and procedure are followed by Technical Onboarding Specialists
Assist manager in response to technical and non technical critical issues from internal partners and customers
Customer Onboarding Lead Jobs
By TBD At San Francisco, CA, United States
10 + years of experience in Compliance and AML roles
Experience with financial technology, blockchain technology, decentralized ecosystems, and regulated cryptocurrency products and services
Prior experience working for a regulated financial technology, blockchain or digital currency company
Prior experience working in a startup culture (effective execution in an informal corporate environment)
Paid Life insurance, AD&D. and disability benefits
Work closely with TBD and Compliance Engineering teams to design, build and test real-time sanctions controls for TBD’s global remittance product
Customer Onboarding And Retention Team Lead
By Progress Residential® At United States
Previous property management experience in either the single family or multi-family rental industry
Proficiency in Yardi is required with 3-5 years previous work experience in property management using Yardi and Salesforce
Working knowledge of MS Word and Excel with the ability to perform basic/moderate formulas in Excel
Strong organizational skills with exceptional attention to detail
Excellent oral and written communication skills
We offer competitive compensation, including a performance-based bonus.