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Customer Onboarding Lead Jobs

Onboarding Lead Jobs
By EV Connect At Los Angeles Metropolitan Area, United States
Meet/exceed all SLA requirements specific to contacting and onboarding all customers within the required timeframe.
Guide customers through a 1on1 experience to set them up for success with their new EV Connect software portal.
Complete all administrative requirements to successfully onboard the customer.
Minimum 5 years customer service experience in the E-Mobility space
Execute all onboarding activities for EV Connect site hosts.
Support the Customer Success Team with any applicable renewal/growth opportunities.
Team Lead, Onboarding Jobs
By ConnectWise At Tampa, FL, United States
Knowledge, Skills, and/or Abilities Required:
Manages, mentors, and coaches to develop a collaborative and dynamic team
Exceptional leadership and customer service skills
Strong organizational skills to give the team direction
Excellent presentation and communication skills
Strong organizational and detail-oriented skills
Customer Onboarding Manager Jobs
By Dental Intelligence Inc. At Pleasant Grove, UT, United States
Educational Benefits: we provide some annual reimbursement toward educational programs/courses that will help you in your role with us.
Experience managing a team effectively
Experience creating a culture of accountability
Even More Peace of Mind: We value our families and offer appealing Paid Parental Leave.
Prepare for the Future: 401k with a generous company match up to 5.5%, unlimited access to financial advisors.
Flexible Work Models: In-office, work-from-home, or hybrid.
Onboarding Lead Jobs
By CSI Companies At Jacksonville, FL, United States
Provides training, education, and mentorship on client-specific processes as well as reinforce the overarching onboarding process requirements.
Bachelor’s degree (relevant experience in lieu of education may be considered)
Experience in a fast-paced, efficiency-focused environment is a plus.
Oversees and directs the client onboarding process for their specified division, including maintenance of client records and documentation.
Oversees day-to-day onboarding administration activities, ensuring the team meets or exceeds service level targets for timeliness, accuracy, and completion.
Performs client audits as requested and supplies information in a timely manner.
Customer Onboarding Associate Jobs
By Justworks At New York, NY, United States
Work cross-functionally with our Operations team to set up and guide our customers through benefits enrollment
Manage a queue of open issues and tasks to deliver timely and effective solutions - escalating when necessary
Minimum of 1 year of professional experience
Customer support skills and comfort handling challenging situations over the phone - ability to be empathetic, compassionate, responsive and resourceful
Strong written and verbal communication skills with acute attention to detail
Provide high-quality support to customers through phone and email as needed
Manager, Customer Onboarding Jobs
By R1 RCM At United States
Change Management – The ability to help counterparts through difficult transitions to a new process, workflow, or situation.
5-7 years of Operational experience with at least 3 years in Revenue Cycle.
Leadership Skills – Strong communications and leadership skills, while acting as a role model and coaching team members in R1’s core values.
Interpersonal Skills – The ability to establish oneself as a peer and trusted partner for our client counterparts.
Monitoring and tracking all aspects of the customer onboarding including key milestones, deliverables and timelines
Frequently providing updates on work progress, obstacles and overall performance with focus on execution and progress towards delivery
Director Of Customer Onboarding
By Virtuous At United States
Ample Medical/Dental/Vision healthcare benefits including dependent plans & HSA/FSA offerings
Manage customer success activities related to customer onboarding, training, and data migration
5+ years of relevant experience managing a team as an Onboarding Director, Customer Success Director, or other related role
Exceptional communication skills - ability to build rapport with customers, employees, and remain highly professional
Knowledge of CRM SaaS preferred
Nonprofit consulting or data migration experience a plus
Customer Onboarding Leadership - Cx Benefits
By Gusto At New York, NY, United States
5+ years minimum of people management experience, leading teams
Prioritize outcomes that are customer focused and advocate for the top benefits experience possible
Minimum 2+ years experience leading managers preferred
Empower a team of managers, captains, and individual contributors
Create clarity on team roles, expectations, goals, and objectives focused on consistent, accurate, and exceptional customer outcomes and experience
Experience leading in CX, Operations, Customer Service, Customer Success or Sales advising teams preferred
Cb Client Onboarding - Onboarding Team Lead
By JPMorgan Chase & Co. At Chicago, IL, United States
Required Qualifications, Skills And Capabilities
Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations and Product Management
Work with partners in Operations and Product Management to streamline processes
Utilize management reports and metrics to ensure success in meeting the team's objectives
Experience in coaching or mentoring employees and proven ability to successfully manage conflict
Experience in risk awareness and skills to develop and ensure quality program set ups
Customer Onboarding Manager Jobs
By AxisCare Home Care Software At Waco, TX, United States
Minimum Qualifications (knowledge, Skills, And Abilities)
Engage with current customers to support the customer experience.
Remain knowledgeable about any and all updates to the AxisCare platform.
Bachelor's degree or equivalent experience
Strong written and verbal communication skills
Work with clients to understand and help them overcome their business challenges.
Onboarding Team Lead Jobs
By nextSource At United States
5 to 7 years of experience in a high-volume onboarding management environment.
Efficient time management and multi-tasking skills.
Desired Technical Skills And Knowledge
Manage onboarding workloads, capacity, and coverages.
Manage capacity planning and ensure cross training coverages for departmental needs.
Monitor proper completion of onboarding requirements, SLA’s, and metrics.
Onboarding Team Lead Jobs
By Therapy Brands At Birmingham, AL, United States
Capable of working with people of varied roles and abilities, including executive management.
Own and manage concurrent on-boarding projects, starting from contract signature through hand-off to customer support.
Work with respective Professional Services Manager to address any customer concerns or escalations.
1-3 years of customer service or customer success experience.
Possess outstanding customer facing skills, technical acumen, and Client-focused attitude.
Solid communication, listening and writing skills.
Onboarding Team Lead Jobs
By Rutgers University At New Brunswick, NJ, United States
Five years of experience in human resource management.
Overall problem-solving, decision-making, and time management skills.
Manages onboarding projects to promote and improve the new hire experience.
Oversees quality of work and provide feedback to Talent Acquisition management.
Bachelor’s degree or an equivalent combination of education and/or experience.
Supports the development, implementation, and administration of onboarding processes.
Sr. Transformation Lead, Customer Onboarding
By Applied Systems At United States
Strong project management, influential leadership, analytical and interpersonal skills
Develop and implement strategies to enhance the customer onboarding experience across all channels
Develop reports and dashboards to track customer experience metrics and communicate progress to key stakeholders
Can work remotely or from an Applied Systems office
Seven or more years of experience in customer onboarding and/or customer transformation roles, utilizing customer onboarding tools and platforms
Experience working for a SaaS organization is essential
Customer Success, Onboarding Lead
By TytoCare At New York City Metropolitan Area, United States
Proactively identify and manage project risks as necessary
Experience working with healthcare providers and/or payers is a must
Diagnose software and hardware malfunctions and interact with customer IT teams to identify and resolve problems
Monitor, gather, and analyze data from various products and 3rd party systems to accelerate adoption and achieve customer and TytoCare goals
Drive efficient onboarding and subsequent initiatives to completion by reaching identified success metrics
Consistently approaches complex initiatives and projects with a “can-do” attitude
Director Of Customer Onboarding
By Virtuous At , , Az
Ample Medical/Dental/Vision healthcare benefits including dependent plans & HSA/FSA offerings
Manage customer success activities related to customer onboarding, training, and data migration
5+ years of relevant experience managing a team as an Onboarding Director, Customer Success Director, or other related role
Exceptional communication skills - ability to build rapport with customers, employees, and remain highly professional
Knowledge of CRM SaaS preferred
Nonprofit consulting or data migration experience a plus
Health Data Onboarding Team Lead
By Veeva Systems At New York, NY, United States
Build and manage a team of health data analysts with expertise in claims data and data quality
Work with Product Managers for any new features needed to support new or existing data suppliers
Manage backlog and priorities for the Data Onboarding team, including the data quality roadmap
7+ years of data operations, business consulting, or analytics experience
5+ years of experience analyzing prescription data and medical claims data
Advanced SQL skills; able to query and manipulate relational databases
Manager, Customer Onboarding Jobs
By ServiceCore At Denver, CO, United States
Responsible for the onboarding of new employees on your team which includes training, coaching, and performance management
3+ years of managerial experience
Impeccable communication abilities and advanced problem-solving skills
Design and continually improve processes for delivery, including materials and tools that enhance efficiency and customer experience during onboarding
Manage, monitor, and track the progress of each onboarding manager’s accounts to ensure efficient and effective onboarding
Build and maintain healthy customer relationships, manage escalations, and join client meetings regularly
Director, Customer Onboarding - Paze (Fi)
By Early Warning Services At , New York, Ny
Education and/ or experience typically obtained through completion of a Bachelor’s degree in Business Management, Operations or related fields.
Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data
Establish and manage customer expectations. Ensures issues are addressed quickly and effectively
A minimum of 10 years of experience in Merchant, FI or B2B Servicing.
5 years in leadership experience
Possess a healthy customer obsession – continual improving our level of service and customer experiences
Onboarding Lead Jobs
By JobKonnecta.ng At United States

What we are looking for We are seeking an experienced Legal Onboarding Lead with a legal background to join the team. This role will be part of the customer advocacy team to help us deliver the Raise ...