Customer Insights Coordinator Jobs

● Support the media buying teams as needed for special projects and day to day responsibilities

● Ensure paid campaigns are executed to client contractual obligations and ARM ad requirements

● Log and monitor actionable items and offer success coaching for future campaigns

● 2-years experience in the marketing, advertising, creative, or audio editing industry

● Knowledge of media production and communication

● Works well under pressure as weekly responsibilities are time sensitive

This position requires previous Category Management and/or CPG Sales experience (approximately 5-7 years)

Experience auditing and enhancing digital content, web enrichment, physical shelf management, and modular relay expertise.

Experience applying analytical skills and a problem solving mindset to answer ambiguous business questions

Category management success within an Omni channel environment desirable

Significant experience translating data into insights

Knowledge of Shelving Strategy and best practices inclusive of planogram creation and modification (JDA/Apollo/SpaceMan)

Own tag management, digital experience, and analytics platform(s)

4-7 years of related experience in analytical roles, including 1+ years in digital analytics

Experience creating dashboards within Tableau, AWS QuickSight

Deep knowledge and comfort with Adobe Analytics

Experience with A/B testing tools (Adobe Target preferred)

Experience applying statistical concepts (distributions, hypothesis testing, confidence intervals) to real-world applications

10+ years of progressive experience in Marketing, with demonstrated knowledge in the Customer Insight environment

Prior knowledge of both qualitative and quantitative research methodologies is required

Excellent writing, visualization, and communication skills

Must be able to time manage effectively, be flexible, and juggle multiple projects and priorities

Strong interpersonal skills, including a positive, cooperative attitude - both inside and outside the department

Candidate must have the ability to manage relationships and administrative processes with multiple research suppliers

Strong collaboration and project management skills, with the ability to work in cross-functional teams.

3 years of experience as a Consumer Insights Analyst or in a similar role.

Strong analytical skills with the ability to analyze and interpret data from various sources.

Knowledge of data analysis tools and software.

Excellent communication and presentation skills, with the ability to effectively convey insights to stakeholders.

For a list of our Perks + Benefits, click

Excellent communication skills, written and verbal, and an ability to get people excited about the learnings research can provide

At least 4 years of User Experience, Marketing and/or Design Research

Experience working with cross-functional teams using Agile ways of working

Hybrid: Role requires you to be located in Austin, Texas and is a mixture of onsite and remote.

Remote: Role is full-time remote.

Host planning sessions with digital product, customer analytics, and other groups in the org to understand research needs and priorities

Leverage NielsenIQ solutions, apply industry knowledge, and conduct issue-based analyses with clear, proactive insights and action-oriented recommendations

Experience with data analysis, manipulating scan/panel data, and visualizing insights

Highly proficient in Microsoft Office, experience with BI Tools a plus (PowerBI, Tableau)

4+ years of Consumer-Packaged Goods industry experience preferred

Remote, but must be physically US-Based

Partner with customers to set objectives that drive business impact and maximum value

Focuses on understanding the customer experience and product related pain points that cause customers to contact customer support

Uses analytical skills to understand patterns in customer behavior based on product usage, lifecycle, restaurant type

Designs, runs, and optimizes regular reporting to be shared with senior leadership and inform understanding of customer experience

3+ years of experience in analytical roles

Experience writing code in SQL from scratch required, familiarity with tools like Looker/ Tableau and Python/ R

Strong Excel and analytical skills

At least 1-3 years of professional experience required. Market research, project management or international business experience is a plus

Respects and values colleagues. This includes considering roles, responsibilities, work styles, perspectives, and experience

Acknowledges, celebrates, and rewards good work and contributions

Experience writing and developing reports or presentations is desired.

Research and/or statistical software experience is a plus.

Perform all job responsibilities in a manner consistent with the USDEC Way:

Looking for Customer Insights Analysts with the ability to analyze quantitative and qualitative data – Remote Roles

Must have experience with customer experience/business intelligence tools such as Qualtrics, Salesforce, Talkdesk, or Sprinklr.

Experience in successfully driving process improvement initiatives is desirable.

Prior experience in Learning & Development or Training roles is a plus.

Pay Rate: $40/hour on W2

Must be currently living in PST time zone or willing to work in PST hours.

Own the day to day management of requests and tasks of your direct reports

Provide line management, coaching and professional development to analysts in your team

Manage a team of analysts to produce insights and drivers of customer marketing business performance

A minimum of 5 years of relevant work experience in an analytical, technical or customer marketing field preferred

Bachelor's Degree in a highly numerate major (Math, Stats, Econ, etc.) or relevant experience in data and/or business analysis

Demonstrated experience using data visualization software to convey analysis in an easy to digest format

Own the development of custom campaign performance reporting and analysis across all acquisition and personalized offer campaigns.

We encourage candidates with either a bachelor’s degree or equivalent work experience in a related field to apply.

Strong experience working with large data sets, web analytical tools and programming (SQL, Hadoop, Tableau, SAS, IBM Analytics, etc).

Familiarity with ad tech (e.g., Adobe Analytics, Google Ad Manager, Google Campaign Manager, Ads manager, Liveramp).

Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.

Sr. Manager, Customer Reporting & Insights

Manage quarterly updates to website (update offers, expiration dates, products, etc.)

Deepens consumer knowledge through advanced analytics.

Manages consumer metrics and campaign KPIs.

Manage changes/issues on OD and retail microsite pages.

Experience with SQL and Business Objects.

Strong communication skills, with ability to explain data insight or campaign performances.

Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)

1-2 years experience working in marketing, communications, consulting or market research preferred but not required

Excellent analytical, communication and writing skills

Is detail oriented and can work on multiple projects at a time

Healthcare (medical, dental, vision, prescription drugs)

Health Savings Account with Employer Funding

4+ years of experience supporting business decision making with reporting & analysis.

Experience with Qualtrics XM Discover (formerly Clarabridge) or other Text Analytics tool.

Consumer Driven Healthcare (CDH) education

Provide internal business partners with insights, reports, and dashboards to enable understanding of business opportunities and guide effective decision making.

Efficiently identify, pull, aggregate, and analyze data from enterprise databases.

Master's or bachelor's degree in a quantitative field such as Mathematics, Statistics, Economics, Marketing Research, or other quantitative discipline.

Experience with data management, documenting process and data flows, and ensuring data quality

Expertise in advanced SQL, ETL/data pipelines management, statistical analysis and visualization/data exploration tools such as Python, Looker, Snowflake etc.

Experience in data analysis with expertise in analytical tools and techniques and communicating insights & recommendations

Experience writing SQL in a professional setting

Experience with building self serve reports and visualizations to represent data intuitively in Looker or similar data visualization tools

Prior experience in Analytics ,Business Intelligence, Data Science or similar role would be highly valued

Experience with data management, documenting process and data flows, and ensuring data quality

Expertise in advanced SQL, ETL/data pipelines management, statistical analysis and visualization/data exploration tools such as Python, Looker, Snowflake etc.

Experience in data analysis with expertise in analytical tools and techniques and communicating insights & recommendations

Experience writing SQL in a professional setting

Experience with building self serve reports and visualizations to represent data intuitively in Looker or similar data visualization tools

Prior experience in Analytics ,Business Intelligence, Data Science or similar role would be highly valued

Experience with data management, documenting process and data flows, and ensuring data quality

Expertise in advanced SQL, ETL/data pipelines management, statistical analysis and visualization/data exploration tools such as Python, Looker, Snowflake etc.

Experience in data analysis with expertise in analytical tools and techniques and communicating insights & recommendations

Experience writing SQL in a professional setting

Experience with building self serve reports and visualizations to represent data intuitively in Looker or similar data visualization tools

Prior experience in Analytics ,Business Intelligence, Data Science or similar role would be highly valued

3-5 years of professional experience in an analytical role

Advanced skills in SQL, Excel, & PowerPoint

Lead insights initiatives and analytical projects for a portfolio of brands in our CRM program

Drive adoption and usage of data reporting through ongoing stakeholder engagement, effective communication & relationship building

Develop an expertise on CRM business needs and identify ways to create and deliver value added analyses through your work.

Write SQL code to support ad-hoc requests or projects, as well as investigate specific issues