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Customer Experience Associate IV Jobs

Customer Experience Associate Jobs
By KIN Apparel At Greater Philadelphia, United States
Strong problem-solving skills and the ability to work independently and efficiently in a remote environment
Develop and execute customer experience initiatives to drive engagement and loyalty, and contribute to the growth of the business.
A minimum of 2 years of experience in customer experience and community, preferably in a startup environment at an e-commerce/DTC brand
Working knowledge of Gorgias, Shopify, Loop Returns, Okendo, Slack, Google (amongst some others)
Excellent communication skills, both verbal and written, with the ability to effectively convey information and resolve issues
This is a great opportunity to join a small start-up and get hands-on experience that will shape your future growth.
Research Associate Iv Jobs
By Public Health Institute At , Remote $66,843 - $96,905 a year
Assist in the management of research and surveillance data.
Experience using Statistical Analysis System (SAS) and/or R and/or Python to create, manage and analyze data.
Intermediate knowledge of and experience with SAS or other comparable statistical programming, languages and software.
Willingness to learn new data management, statistical programming, or data visualization software and/or methods as needed.
5 years of research or data analysis experience.
Bachelor’s degree in science or quantitative field, or substitute with four additional years of related experience.
Customer Experience Associate Ii
By CONDUENT At , Somerset, 08873 $17.50 an hour
Demonstrate soft skills to enhance patient experience
Excellent written and verbal communication skills
Ability to learn and administer program Business Rules and associated Standard Operating procedures to support program requirements.
Strong customer service skills with the ability to resolve patient / HCP concerns while maintaining a positive attitude
Can you tell me about the eligibility requirements for this program?
Understand own network environment at home
Customer Experience Associate Jobs
By Supernormal At New York, United States
2-3 years experience working at a fast-growing startup, ideally in the B2B SaaS space
Excellent communication skills — ideally you’ve written user-facing support and marketing content before
Experience with Intercom — you’ve used it for both inbound and outbound user comms and know how to use it well
A deep willingness to listen to your ideas: how can the customer experience, our product, or our team be better?
Develop and maintain client relations
Identify trends and user pain points and share them with the team
Customer Experience Associate Jobs
By Dagne Dover At , Remote $58,500 a year
Have 1+ year of relevant experience in a customer-facing role; preferably eCommerce within the fashion industry
Full health benefits that are 100% employer sponsored
Handle all customer inquiries, including product advice, order issues, etc
Identify customer needs and help customers navigate necessary platforms
Learn our technology to properly respond to customers
Escalate issues to supervisor as necessary
Customer Experience Associate Jobs
By Greyson Clothiers At Detroit Metropolitan Area, United States
Provide detailed insights on platform(s) metrics to identify opportunities to improve customer experience, reducing amount of friction on path to purchase.
Develop and implement CX strategies that elevate the Greyson brand and offer a clear path to purchse
Partner with DTC & cross functional teams to support product launches, ensuring standard product knowledge is available for CX team
1+ yrs Customer Service or Logistics experience preferred.
Experience in Shopify, Gorgias, Narvar, Google Analytics is a plus.
Personal shopping/digital styling/concierge experience is a plus.
Customer Experience Associate Jobs
By KITH At New York City Metropolitan Area, United States
Communicate with Manager on Duty for direction and projects/tasks
Support store in any tasks needed to provide most efficient experience for customers, including but not limited to:
Ability to meet the physical requirements of the job:
Ability to multi-task and manage multiple projects at once
Be ready and able to assist customers in the absences of a Client Advisor
Partner with Client Advisor team to ensure customers are receiving the most efficient and best service possible during their visit
Customer Experience Associate Jobs
By HATCH Collective At New York, NY, United States
Impeccable customer service skills: identify customers’ needs and tailor solutions accordingly.
Experience in a customer-facing role.
Excellent professional and organizational skills.
Strong phone contact handling skills and active listening.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Customer Experience Associate Jobs
By Quicksilver Scientific At Louisville, CO, United States
Customer Relationship Management (CRM) software experience
Quicksilver Offers a Competitive Benefits Package Including
Accurately and expediently enter, manage and track orders, returns, shipping and quality complaints
Consistently utilize CRM system to effectively manage customer interactions - providing accurate and complete documentation
Utilizes excellent verbal and written communication skills while problem-solving customer inquiries
Able to develop an in-depth understanding of QS products in order to explain their features and benefits
Customer Experience Associate Jobs
By Huckberry At Columbus, OH, United States
This is a hybrid role with onsite and work from home flexibility
Answering any and all questions related to Huckberry’s products, marketing, and editorial content
Proactively looking for solutions to problems and proposing improvements if an existing process or system would work better
Communicating with brand partners on behalf of Huckberry customers to facilitate resolutions
Supporting Warehouse “Seconds Sales” by sorting and tagging inventory
You enjoy talking with people and building relationships
Administrative Associate Iv Jobs
By Tarleton State University At Fort Worth, TX, United States

Diversity, Inclusion, and International Programs

Research and Economic Development (https://web.tarleton.edu/research/about-us/)

Customer Experience Associate (Hourly)
By Alma At Austin, TX, United States
Be the voice of the customer, and work cross-functionally to improve the customer experience across all touchpoints.
You have 1+ years working in customer experience/support or service-oriented role
You have excellent written, verbal, and interpersonal communication skills — you can write emails and are comfortable getting on the phone
You are comfortable working with computer systems including Google Suite; experience with CRM tools like Zendesk a huge plus.
You are comfortable with change and learning new skills
You may have experience working at a startup, fast paced work environment
Reimbursement Review Services Associate Iv
By Conduent At United States
Have experience in process claims
Have experience in MPI and Mapping process and procedure
Have experience in facility and professional claims
Does your experience include Processing Claims services?
Verifying National Provider Identifier and Employer Tax Identification Numbers
Assuring timely processing of claims and contract mapping
Research Associate Iv Jobs
By Public Health Institute At United States
Assist in the management of research and surveillance data.
Experience using Statistical Analysis System (SAS) and/or R and/or Python to create, manage and analyze data.
Intermediate knowledge of and experience with SAS or other comparable statistical programming, languages and software.
Willingness to learn new data management, statistical programming, or data visualization software and/or methods as needed.
5 years of research or data analysis experience.
Bachelor’s degree in science or quantitative field, or substitute with four additional years of related experience.
Customer Experience Associate Jobs
By Retrofête At New York City Metropolitan Area, United States
Ability to work in a fast paced environment with strong time management skills
Manage customer cases providing support and information regarding eCommerce products, stock availability, order inquiries, returns, exchanges and shipping information
Previous luxury retail, hospitality, or call center experience
Strong active listening, verbal and written interpersonal skills
Provide exceptional online customer service support in order to maximize online sales through email, chat and phone
Lead virtual sales appointments with live customers
Customer Experience Associate Jobs
By Cadence At United States
Communicating with the customer experience team and fulfillment team daily.
A clear, strong communicator — You have strong writing skills and can escalate information to the right individuals quickly and clearly.
Determining the quickest, most time effective way to answer a customer’s questions and/or find the correct solution to their issue.
Prioritizing customer emails based on needs and then escalating accordingly.
Willing to work weekends and choose two other days during the week to take off.
Highlight adaptable — you’re able to meet changing deadlines while still producing high-quality work.
Customer Experience Associate Jobs
By Aspira At Texas, United States
Seeks assistance, guidance, or decision-making from management to assist customers when needed.
Maintains solid knowledge and compliance with Company and Client policies and procedures.
Demonstrates ability to provide a professional and friendly experience to both co-workers and customers.
1 – 2 years’ inbound contact center experience.
2 – 3 years’ customer facing customer services experience.
Technology Competencies: general internet skills including the ability to access/utilize various websites.
Customer Experience Associate Jobs
By Nagwa At Newark, NJ, United States
Familiarity with customer-relationship management (CRM) software programs preferred
De-escalate situations involving frustrated customers, listening and offering patient assistance and support
Collaborate with other call center professionals to improve customer service and experience
Participate in regular professional development trainings and maintain updated knowledge of all equipment, services, and policies
Additional duties as assigned by the Call Center Manager
An ability to learn quickly, multi-task, and utilize effective communication skills
Customer Billing Coordinator Iv
By Boston Scientific Corporation At , Houston, 77001, Tx
Monitor, measure, and manage employee performance according to established criteria.
Exceptional attention to detail and organizational abilities
3+ years of healthcare billing experience
To support various functions of the Finance Sales Support Specialist team.
Performs all duties inherent in a supervisory role.
Assist in managing day to day operations of a collections team.
Associate Account Management Iv
By Kaiser Permanente At , Santa Fe Springs, Ca $32.16 - $41.62 an hour
Minimum three (3) years experience of the above in sales, account management or health plan administration in the health care industry.
Bachelors degree in marketing, finance, business administration or related degree OR four (4) years of experience in a directly related field.
Lead and manage the process of resolving sensitive employer-initiated concerns in order to build purchaser loyalty and retain membership.
Through ongoing account contacts, identify situations that may signal opportunities for growth and alert account manager.
Act as the primary point of contact for group customer contacts as related to contracts, benefits, rates or renewal activities.
Review data and alert account manager to outliers or potential problems.

Are you looking for an exciting opportunity to use your customer service skills to create an exceptional customer experience? We are looking for a Customer Experience Associate IV to join our team and help us provide the best customer service possible. You will be responsible for providing a positive and helpful experience to our customers, as well as resolving any customer issues that may arise. If you are passionate about customer service and have a strong desire to make a difference, this could be the perfect job for you!

What is Customer Experience Associate IV Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Ability to multitask
• Strong problem-solving skills

What is Customer Experience Associate IV Qualifications?

• Bachelor’s degree in Business Administration, Marketing, or related field
• 3+ years of customer service experience
• Experience in a customer-facing role
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite

What is Customer Experience Associate IV Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service metrics and KPIs
• Knowledge of customer service best practices

What is Customer Experience Associate IV Experience?

• 3+ years of customer service experience
• Experience in a customer-facing role
• Experience with customer service software, databases, and tools
• Experience with customer service metrics and KPIs
• Experience with customer service best practices

What is Customer Experience Associate IV Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and issues in a timely and professional manner