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Customer Care Representative Jobs in Iowa

Customer Care Representative I
By GAF Materials Corporation At , Remote $42,190 - $53,910 a year
Manage inbound and outbound calls in a timely manner
Provide world-class service by delivering an effortless customer experience.
Prior Customer Service experience specifically in a call center environment preferred
Excellent verbal and written communication skills
Strong computer skills: Google Business Suite
We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
Customer Care Representative Temporary
By Exelon Corporation At , Salisbury, 21801
Greeting customers and establishing rapport;
Showing empathy with customers concerns/situation;
Listening to, acknowledging, asking questions, and responding to customer questions and objections to understand their needs or issues;
Communicating information in terms that are understandable to the customer;
Determining a course of action, and taking action, to resolve customer issues/objections; and,
Informing customers of the action(s) taken and ensuring they understand those actions.
Virtual Customer Care Representative
By Lennar Homes At , Plymouth, 55446, Mn
Strong organizational, time management, analytical, problem solving, and mediation abilities.
Complete a remote evaluation and diagnosis of each Homeowner service request.
Guide Homeowners through remote support process in a patient and caring manner.
Field service experience or equivalent.
Ability to communicate clearly and attentively with diverse audiences via a remote setting.
Comfortable with innovation and technology, including computer applications, remote access, chat, text, and artificial intelligence.
Customer Care And Response Representative
By McCauley Services At , Bryant, 72022, Ar
Provide friendly, knowledgeable and prompt support for internal and external customers
Strong communication skills and the ability to interact with customers on the phone
Ability to prioritize competing responsibilities according to urgency and importance
Experience using MS windows and common business software
Skill in learning and applying new software
Capture customer details and explains company’s products and services
Customer Care Representative Jobs
By ABC Financial Services, Inc. At , Remote
Any other duties as assigned by Manager or management
Must have a secure, quiet work at home environment
Experience with the AS400, Microsoft Word, Excel, Outlook
Must possess good grammar skills and professional phone presence
Must provide internet services that must meet and/or exceed internet service requirements outlined by company guidelines
Excellent verbal and written communication skills
Customer Care Representative Jobs
By Banner Health At , Gilbert, 85297, Az

This is a remote position Thursday - Monday or Friday - Tuesday 8:30am - 6:00pm.

Our organization supports a drug-free work environment.

Customer Care Representative, Senior
By DeKalb County, GA At , Decatur, Ga $35,360 - $51,842 a year
Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen.
Specific License or Certification Required:
Positions available in multiple departments - APPLY TODAY!
Salary Range: $35,360-$51,842 FLSA: Nonexempt
Module Time Limit Passing Overall Score
6000 Net Key Strokes per hour
Customer Care Representative I (Part-Time)
By Quest Diagnostics At , Tampa, 33612, Fl
Provide education and guidance to clients about Quest Diagnostics lab processes.
Basic knowledge of operating office equipment.
Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers.
Proficiency in basic computer skills (Word, Excel, Outlook)
Report laboratory results to clients and patients using established protocols.
Document reporting or call history in required format and maintain complete and accurate records.
Customer Care Representative Jobs
By Elevance Health At , Cerritos, 90703, Ca
Preferred Skills, Capabilities, and Experiences:
Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Ability to work from home with internet access and a quiet and private workspace
Previous experience in a call center
Date Posted: Jan 31, 2023
Analyzes problems and provides information/solutions.
Customer Care Representative - Appfolio Property Manager
By AppFolio At , Remote $23 - $30 an hour
AppFolio Property Management software knowledge preferred
Property Management industry knowledge preferred
1+ years of experience working in a remote position preferred
High degree of flexibility and effective time management
Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.
Become an expert in AppFolio Property Manager features, best practices, and common workflows.
Customer Care Representative Wfh Mn
By Medical Transportation Management (MTM) At , Mendota Heights, Mn $15 an hour
Basic typing/computer experience with excellent navigational skills
1 year of Customer Service experience.
Location: Work From Home Minnesota
Health and Life Insurance Plans
401(k) with a company match
Paid Time Off and Holiday Pay

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Care Representative to join our team and provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Care Representative Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to handle customer complaints and inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills

What is Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases and tools

What is Customer Care Representative Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment

What is Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Handle customer complaints and inquiries
• Update customer information in the customer service database