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Customer Care Representative Jobs in Indiana

Customer Care Representative Jobs
By Ritter Communications At , Jonesboro, Ar
Ability to manage personal and work-related stress effectively; demonstrates effective time management skills exhibits patience;
Demonstrates effective time management by prioritizing daily work activities
Remains current with changing trends in the telecommunications industry and services / products offered by Ritter Communications;
Demonstrates adequate product knowledge and possesses ability to troubleshoot service issues for voice, data, and video;
Shares lessons learned with team members, providing information that can be used for new hire training or expanding others’ knowledge;
Demonstrates initiative to complete other departmental responsibilities during slower call volume/walk-in traffic times;
Customer Care Representative Jobs
By Elevance Health At Greater Indianapolis, United States
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Care Representative to join our team and provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Care Representative Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to handle customer complaints and inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills

What is Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases and tools

What is Customer Care Representative Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment

What is Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Handle customer complaints and inquiries
• Update customer information in the customer service database