Customer Care Representative-Remote Jobs
By BSN SPORTS At Texas, United States
Provide efficient, positive, consistent, and helpful resolutions upon first contact resolution when possible
Communicate effectively with team and leadership through team meetings, email, Microsoft Teams, and various other communication methods.
Use Microsoft Office, SAP, Gladly, and other various platforms to assist customers
Ethically perform duties with integrity, respect, honesty, fairness, understanding, active listening, and community
Understand decoration production processes and timelines.
Respond to voicemails, emails, chats and complete all other assigned tasks in a timely manner using proper professional etiquette.
Customer Care Representative (Banking/ Treasury/ Financial Domain)
By IGT Solutions At Texas, United States
Customer Care Representative experience in Banking/ Treasury/ Financial Domain
Prefer college degree and above or equivalent work experience.
Handle customer service inquiries and problems associated with the servicing of company’s client base
Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints
Utilize computer applications to provide professional service
Position: Customer Care Agent ( (Banking/ Treasury ))

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Care Representative to join our team and provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Care Representative Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to handle customer complaints and inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills

What is Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases and tools

What is Customer Care Representative Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment

What is Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Handle customer complaints and inquiries
• Update customer information in the customer service database