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Customer Advocate Spec Jobs in Fremont, Iowa

Customer Success Advocate I
By Lumen At , Remote
Experience: 2+ years customer success or account management experience
Prioritize high volume of tasks with strong time management skills
Education Level: Bachelor's Degree or equivalent work experience
Experience working with and supporting enterprise customers and responding to needs with empathy and integrity
Strong communication and interpersonal skills with ability to build relationships within customer accounts
A high level of accuracy and attention to detail with good organizational capabilities
Customer Advocate - Hr
By Paycor At , Remote $16.05 - $25.70 an hour
Remote - Work from Home
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or Paycor experience is a plus
Proven excellence in customer service and relationship building skills required
Customer Advocate - Payroll
By Paycor At , Remote $16.05 - $24.70 an hour
Remote - Work from Home
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or Paycor experience is a plus
Proven excellence in customer service and relationship building skills required
Customer Support Advocate - Latam (Spanish/English Fluency)
By Owner At , Remote
Customer facing experience, preferably at a Software company.
Fluent Spanish/English speaker, with excellent communication skills in both languages
Past experience with restaurants is a huge plus!
Respond quickly and accurately to a high volume of emails, calls, and chats from our customers
Maintain a customer satisfaction level over 90%
Use Salesforce to log all activities and interactions with our partners
Customer Success Advocate Ii
By Lumen At , Remote $44,550 - $99,000 a year

What We Look For in a Candidate

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Sfs Customer Success Advocate
By Talent Table At , Remote $26.70 an hour
Participate in ongoing training to maintain current knowledge of BSA/AML and perform BSA/AML duties as required by job function.
Effectively work in a remote or distributed work environment and collaborate with team members over Slack and video conferencing.
Written and verbal communication skills in English (as well as Spanish preferred).
1+ years of professional experience with either a financial institution or payment provider preferred.
Experience in direct customer facing roles.
Interest in implementing feedback and dedicated to the improvement of your skills and work.
Customer Experience Advocate Jobs
By Connecteam At New York, United States
Independency and time management skills.
Our company offers a remote working model.
Providing live feedback to the Customer Success team regarding missing capabilities, feature requests, time spenders, etc.
At least 1 year of experience in a customer support role or client facing environment (provided support in writing).
Superb written and verbal communication skills.
Service-oriented personality with a can-do attitude and strong problem-solving skills.
Es Spec Jobs
By State of Louisiana At Louisiana, United States
Martin Luther King, Jr. Day,
Thanksgiving Day and Christmas Day.
Additional holidays may be proclaimed by the Governor
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
Customer Advocate - Remote
By Paycor.. At United States
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or Paycor experience is a plus
Proven excellence in customer service and relationship building skills required
Effective organizational skills proven in a fast-paced, service-oriented position
Customer Advocate Jobs
By Granicus Inc. At , , Pr
2-3 years of experience in external customer account management, development, strategy or a consultant role.
Experience with Granicus products or other content management systems
Experience in change management or process improvement
Worked in a remote environment with experience managing multiple time zones
Experience working in or with local government, non-profit or similar field
Demonstrated problem-solving skills and the ability to work independently
Customer Support Advocate Jobs
By MRM Global At Nevada, United States
Highly organised with excellent time management skills
Help support and train users following launch with dedicated remote training sessions
Support North America success manager in proactive customer outreach or follow-up as required
Process Premium Design Orders, maintain the tracker, and request/manage supplier quotes
Experience working in a customer facing role, ideally in technical support capacity
Excellent communication skills in-person and via phone, email and live chat
Customer Advocate Jobs
By Modivcare At Miami Lakes, FL, United States
0-2 years customer service experience in an inbound call center environment with heavy phone volume and data entry
High School Graduate or General Education Degree (GED)
Routing, scheduling or dispatch experience
Prior in-bound call center experience
Knowledge of Medicaid guidelines and covered services
Pre-Tax and Post --Tax Commuter and Parking Benefits
Customer Care Advocate Jobs
By Gusto At Denver Metropolitan Area, United States
You will be required to expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.
6 months - 2 years of work experience in a customer-facing role
Preferred: 1 - 2 years experience in a contact center environment, and/or processing payroll
Handles stress well: Conflict resolution skills and a personality that thrives in a dynamic environment.
You will be able to deliver exemplary customer service using a “search first” mentality.
You have the ability to work effectively and full-time in PST/MST time zones.
Customer Success Advocate, Cash App - Messaging
By Cash App At St Louis, MO, United States
Excellent time-management and multitasking skills
Take on responsibilities as requested
2+ years of relevant work experience in a high volume contact center environment (previous experience in chat a plus!)
Experience in direct customer or client-facing roles
Interest in implementing feedback and dedicated to the improvement of your skills and work
Strong organizational, analytical, written and verbal communication skills
Customer Advocate Manager Jobs
By Inclusively At United States
3+ years of experience in account management
Experience working with our or other insurance management systems a plus
Act as a liaison between product management and the customer with a focus on communicating the roadmap
Performs other duties as assigned by immediate manager or management team.
Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet deadlines
Can work remotely or from one of our offices
Customer Advocate - Payroll
By NORTH AMERICAN BANDING COUNCIL At United States
Remote - Work from Home
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or NORTH AMERICAN BANDING COUNCIL experience is a plus
Proven excellence in customer service and relationship building skills required
Customer Advocate Senior Associate - Gmb
By Google Operations Center At Memphis, TN, United States
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
Knowledge or experience in Google My Business (GMB)
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions
High school diploma or equivalent practical experience
Excellent written and verbal communication skills with strong attention to detail
Typing skills and speed at a minimum of 45 words per minute/85% accuracy
Customer Care Advocate Jobs
By Wesley Financial Group, LLC At Franklin, TN, United States
Excellent time management and multi-tasking skills
Excellent communication skills, both written and verbal
2 years of Customer Service experience is preferred
1-2 years of experience using Google Suite, Microsoft office and Salesforce
Comprehensive benefits package (medical, dental and vision plans, company paid short term disability, life insurance, parental leave and employer funded HSA)
MacBook to complete work tasks
Customer Support Advocate I
By ACT At United States
High School Diploma, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
Experience with or knowledge of Customer Relationship Management platforms and tools
Use a Customer Relationship Management (CRM) tool to maintain records of customer interactions, transaction, comments, and complaints
Experience working in the education industry highly desirable
Basic experience using office productivity software tools (such as Microsoft Office) or other computer technologies
Ability to develop and maintain positive working relationships with customers and team members, and to proactively manage customer relationships
Customer Advocate Jobs
By Travel B and V At Green Valley, AZ, United States
Have a strong knowledge of everything we offer
No experience necessary - we train you to be your best
Discounted or free benefits and Perks
Communicate those needs directly to our vendors
Respond back to our clients to confirm those needs are met
Interact with our clients directly whether in person or on the phone

Are you passionate about helping customers? Do you have a knack for problem solving? We are looking for a Customer Advocate Specialist to join our team and provide exceptional customer service. As a Customer Advocate Specialist, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are an enthusiastic and motivated individual who loves helping customers, this is the perfect job for you!

What is Customer Advocate Spec Skill Requirements?

• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to problem solve and think critically
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of relevant computer applications

What is Customer Advocate Spec Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience in a customer-facing role
• Experience with customer relationship management (CRM) software

What is Customer Advocate Spec Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of relevant computer applications

What is Customer Advocate Spec Experience?

• At least two years of customer service experience
• Experience in a customer-facing role
• Experience with customer relationship management (CRM) software

What is Customer Advocate Spec Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and issues
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the CRM system
• Monitor customer feedback