Customer Advocate - Remote
By Paycor.. At United States
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or Paycor experience is a plus
Proven excellence in customer service and relationship building skills required
Effective organizational skills proven in a fast-paced, service-oriented position
Customer Support Advocate Jobs
By MRM Global At Nevada, United States
Highly organised with excellent time management skills
Help support and train users following launch with dedicated remote training sessions
Support North America success manager in proactive customer outreach or follow-up as required
Process Premium Design Orders, maintain the tracker, and request/manage supplier quotes
Experience working in a customer facing role, ideally in technical support capacity
Excellent communication skills in-person and via phone, email and live chat
Customer Advocate Manager Jobs
By Inclusively At United States
3+ years of experience in account management
Experience working with our or other insurance management systems a plus
Act as a liaison between product management and the customer with a focus on communicating the roadmap
Performs other duties as assigned by immediate manager or management team.
Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet deadlines
Can work remotely or from one of our offices
Customer Advocate - Payroll
By NORTH AMERICAN BANDING COUNCIL At United States
Remote - Work from Home
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or NORTH AMERICAN BANDING COUNCIL experience is a plus
Proven excellence in customer service and relationship building skills required
Customer Support Advocate I
By ACT At United States
High School Diploma, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
Experience with or knowledge of Customer Relationship Management platforms and tools
Use a Customer Relationship Management (CRM) tool to maintain records of customer interactions, transaction, comments, and complaints
Experience working in the education industry highly desirable
Basic experience using office productivity software tools (such as Microsoft Office) or other computer technologies
Ability to develop and maintain positive working relationships with customers and team members, and to proactively manage customer relationships
Customer Success Advocate Jobs
By RKA Consulting At United States
Identifying common questions and issues from clients to create training materials and knowledge articles
Proven interpersonal skills including excellent written and verbal communication skills
Proven collaboration and team building skills, with ability to work with all levels and roles of an organization effectively
Ability to effectively manage relationships with customers, resolving issues and concerns
Strong analytical skills and the ability to prioritize and triage a high volume of customer requests
1+ years experience in the Food Service industry
Customer Advocate Jobs
By Granicus At United States
2-3 years of experience in external customer account management, development, strategy or a consultant role.
Experience with Granicus products or other content management systems
Experience in change management or process improvement
Worked in a remote environment with experience managing multiple time zones
Experience working in or with local government, non-profit or similar field
Demonstrated problem-solving skills and the ability to work independently
Customer Success Advocate, Cash App Lending
By Cash App At United States
Excellent organizational and time-management skills
1+ years of professional experience with either a financial institution or payment provider preferred
Experience in direct customer or client-facing roles
A desire to help people and improve the customer experience
Paid Life insurance, AD&D. and disability benefits
Check out our locations, benefits, and more at cash.app/careers!
Premier Customer Success Advocate
By Sangoma At United States
This FTE role is a remote position supporting some of Sangoma's largest and technically most complex customers.
Sangoma's Premier Customer Success team is growing!
We look forward to hearing from you.
Payroll Customer Care Advocate
By Gusto At United States
You will expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.
You will be expected to work a full-time 40 hour/week schedule during our hours of operations.
You will meet the quality and productivity standards necessary to meet Gusto’s business standards for superior customer service and performance progression.

Are you passionate about helping customers? Do you have a knack for problem solving? We are looking for a Customer Advocate Specialist to join our team and provide exceptional customer service. As a Customer Advocate Specialist, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are an enthusiastic and motivated individual who loves helping customers, this is the perfect job for you!

What is Customer Advocate Spec Skill Requirements?

• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to problem solve and think critically
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of relevant computer applications

What is Customer Advocate Spec Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience in a customer-facing role
• Experience with customer relationship management (CRM) software

What is Customer Advocate Spec Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of relevant computer applications

What is Customer Advocate Spec Experience?

• At least two years of customer service experience
• Experience in a customer-facing role
• Experience with customer relationship management (CRM) software

What is Customer Advocate Spec Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and issues
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the CRM system
• Monitor customer feedback