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Customer Advocate Spec Jobs in New York

Customer Experience Advocate Jobs
By Connecteam At New York, United States
Independency and time management skills.
Our company offers a remote working model.
Providing live feedback to the Customer Success team regarding missing capabilities, feature requests, time spenders, etc.
At least 1 year of experience in a customer support role or client facing environment (provided support in writing).
Superb written and verbal communication skills.
Service-oriented personality with a can-do attitude and strong problem-solving skills.
Customer Advocate Jobs
By Owens & Minor At New York City Metropolitan Area, United States
2 or more years of related experience (sales, customer service, customer relationship management, supply chain, hospital distribution, etc.)
Or any equivalent combination of education and experience to meet the above requirements
Manages and ensures contract compliance to all agreed terms and conditions.
Drive conversions and manages data.
Manages pricing, including sharing pricing information and addressing pricing issues with customers.
Manages product substitutions including monitoring inventory, providing suggested substitute options to the customer, and establishing customer approved substitutions.
Customer Success Advocate - Usa
By ev.energy At New York, NY, United States
Prior experience in a customer-facing role
The ability to manage your workload proactively and consistently hit deadlines
Excellent communication skills, communicating well to all audiences and fine-tuning their tone of voice, vocabulary and medium to suit the occasion;
Fully-loaded benefits, including medical, dental, vision and life insurance and a 401(k)
Everything you need to work remotely, investing in your home working setup or paying for access to a co-working space
Keeping our database of energy rates and prices up to date to make sign-up as simple as possible for our drivers;

Are you passionate about helping customers? Do you have a knack for problem solving? We are looking for a Customer Advocate Specialist to join our team and provide exceptional customer service. As a Customer Advocate Specialist, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are an enthusiastic and motivated individual who loves helping customers, this is the perfect job for you!

What is Customer Advocate Spec Skill Requirements?

• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to problem solve and think critically
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of relevant computer applications

What is Customer Advocate Spec Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience in a customer-facing role
• Experience with customer relationship management (CRM) software

What is Customer Advocate Spec Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of relevant computer applications

What is Customer Advocate Spec Experience?

• At least two years of customer service experience
• Experience in a customer-facing role
• Experience with customer relationship management (CRM) software

What is Customer Advocate Spec Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and issues
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the CRM system
• Monitor customer feedback