Customer Advocate Spec Jobs in Kansas
Customer Advocate Jobs
By Granicus Inc.
At , , Pr
Are you passionate about helping customers? Do you have a knack for problem solving? We are looking for a Customer Advocate Specialist to join our team and provide exceptional customer service. As a Customer Advocate Specialist, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are an enthusiastic and motivated individual who loves helping customers, this is the perfect job for you!
What is Customer Advocate Spec Skill Requirements?
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to problem solve and think critically
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of relevant computer applications
What is Customer Advocate Spec Qualifications?
• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience in a customer-facing role
• Experience with customer relationship management (CRM) software
What is Customer Advocate Spec Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of relevant computer applications
What is Customer Advocate Spec Experience?
• At least two years of customer service experience
• Experience in a customer-facing role
• Experience with customer relationship management (CRM) software
What is Customer Advocate Spec Responsibilities?
• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and issues
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the CRM system
• Monitor customer feedback
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