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Customer Accounts Specialist I Jobs

Customer Service Specialist I
By HireRight At United States
Able to deliver excellent customer experience
Great communicator who speaks English fluently and listens to and understands our customers
Team player with a genuine passion for delivering amazing customer service
Fast-paced learner who enjoys variety and can embrace change
Self-starter who wants to be challenged to become high achievers
Talented at making customers feel special on the phone, in the way they talk and the way they listen
Customer Support Specialist I
By Genea At California, United States
Exceptional verbal and written communication skills and strong interpersonal abilities
Manage all incoming support inquiries that come in via phone, email, ticketing system, and chat
Gather and enter all pertinent information on unresolved issues into CRM, and pass customer/information/case to the Account Manager
Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer
Deliver an exceptional customer experience to customers and provide guidance regarding Genea services
Provide data entry as required during the implementation process or for general account maintenance
Customer Accounts Manager Jobs
By The Aaron's Company, Inc. At Monroe, NC, United States
Two years of college or two years of previous management experience preferred
Any other reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
Second up to the General Manager
Manage the collections process by counseling customers to gain timely lease/merchandise renewals
Customer Engagement Specialist, Corporate Accounts
By Kaplan At United States
We Offer a Competitive Benefits Package Including
Collaborate with customer engagement managers and senior customer engagement managers to support identified accounts where necessary.
Manage key processes that the delivery of products for corporate customers
Track and manage key issues that arise with customers and report on resolutions in a timely manner
Minimum of 2 years of experience working in customer service or customer support
Our Gift of Knowledge Program
Customer Accounts Manager Jobs
By The Aaron's Company, Inc. At Stone Mountain, GA, United States
Two years of college or two years of previous management experience preferred
Any other reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
Second up to the General Manager
Manage the collections process by counseling customers to gain timely lease/merchandise renewals
Customer Accounts Manager Jobs
By The Aaron's Company, Inc. At The Colony, TX, United States
Two years of college or two years of previous management experience preferred
Any other reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
Second up to the General Manager
Manage the collections process by counseling customers to gain timely lease/merchandise renewals
Customer Service Specialist I- York- Days
By WellSpan Health At , York, 17403, Pa $16.25 an hour
Reviews accounts and coordinates with appropriate departments on accounts requiring precertification, preauthorization, referral forms and other requirements related to managed care.
Participates in educational programs and inservice meetings.
Excellent communication and interpersonal skills
90-day onsite training period then has potential to become fully remote
Salary: $16.25/hr + pay for experience
Takes appropriate corrective action to include: follow up, rebilling, and/or adjustments according to policy and governmental regulations.
Customer Accounts Specialist Jobs
By Ensemble Health Partners At , Remote
High School Diploma, GED, or Equivalent Experience
Ensemble associate to obtain CRCR certification within 9 months of hire.
Answer patient questions regarding statements
Accept payments and negotiate payment plans
Meet collection goals as set by department leadership
Coordinate with other Revenue Cycle departments as necessary to answer and resolve patient inquiries
Patient Accounts Specialist I - Customer Service/Call Center
By MEDSTAR HEALTH At , Baltimore, 21236, Md
An equivalent combination of experience and college education in accounting, finance or healthcare administration required
Requires basic working knowledge of UB04 and Explanation of Benefits (EOB).
1-2 years Experience in patient accounting, accounts receivable or related healthcare field required or
Detailed working knowledge and demonstrated proficiency in at least one specific payers application billing and/or collection process.
Requires some knowledge of medical terminology and CPT/IDC-9 coding.
Excellent communication, analytical, interpersonal, and organizational skills.
Customer Accounts Specialist Jobs
By Ensemble Health Partners At United States
High School Diploma, GED, or Equivalent Experience
Ensemble associate to obtain CRCR certification within 9 months of hire.
Answer patient questions regarding statements
Accept payments and negotiate payment plans
Meet collection goals as set by department leadership
Coordinate with other Revenue Cycle departments as necessary to answer and resolve patient inquiries
Customer Support Specialist I
By Freedom Forever At Las Vegas, NV, United States
Effective organizational, stress and time management skills
Solid organizational skills, including multitasking and time management
Log all correspondence in the Company Customer Relations Management (CRM)
Familiarity with risk management and quality assurance control
Previous call center experience required
Excellent communication, customer service, attention to detail and problem-solving skills, including the ability to maintain composure under stress
Banking Operations Specialist I - New Accounts
By TIAA At , Islandia, 11749, Ny $15.39 - $25.65 an hour
Answers service calls and responds to customer questions to ensure customer gets the information they require.
Drafts daily proofs and reconciliations that are compliant with corporate accounting and control policies.
Processes payments, tickets and online entries and ensures that all information is accurate.
Researches routine customer, branch or bank inquiries and escalates issues as necessary.
Considers multiple resources and records when investigating customer inquiries.
Enters transactions into CRT/PC and balances general ledger accounts.
Customer Service Specialist I
By Aon At Fort Washington, PA, United States
Skills and experience that will lead to success:
Initiate claims and offer subsequent status information.
Flex your writing skills by drafting written responses to customer inquiries.
Minimum of 1 year of customer service experience or call center experience.
Strong interpersonal skills and the ability to relate to clients.
Strong attention to detail and organization skills.
Customer Experience Accounts Specialist
By Whisker At United States
Experience with data entry and order entry
Identifies data entry errors in the RMA and notifies Leadership
3+ years of customer service experience
Excellent verbal, written, and interpersonal communication skills
French, German, Italian, and/or Spanish language skills are a huge plus!
Acts as the main point of contact for customers and agents requesting assistance with a refund, cancelation or return
Customer Accounts Manager Jobs
By The Aaron's Company, Inc. At Georgetown, SC, United States
Two years of college or two years of previous management experience preferred
Any other reasonable duties requested by management
Must meet DOT requirements to obtain certification in required states (United States)
Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
Second up to the General Manager
Manage the collections process by counseling customers to gain timely lease/merchandise renewals

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Accounts Specialist I to join our team and help us provide exceptional customer service to our clients. As a Customer Accounts Specialist I, you will be responsible for managing customer accounts, resolving customer inquiries, and providing excellent customer service. If you are a motivated individual with strong communication and problem-solving skills, then this could be the perfect job for you!

Overview A Customer Accounts Specialist I is responsible for providing customer service and support to customers in the areas of account management, billing, and collections. They are responsible for ensuring customer satisfaction and resolving customer inquiries and complaints in a timely and professional manner. Detailed Job Description The Customer Accounts Specialist I is responsible for providing customer service and support to customers in the areas of account management, billing, and collections. They are responsible for ensuring customer satisfaction and resolving customer inquiries and complaints in a timely and professional manner. The Customer Accounts Specialist I will also be responsible for processing customer payments, maintaining customer accounts, and providing customer support. Job Skills Required
• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Knowledge of billing and collections processes
• Knowledge of customer service principles and practices
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• 1-2 years of customer service experience
• Knowledge of billing and collections processes
• Knowledge of customer service principles and practices
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of billing and collections processes
• Knowledge of customer service software
• Knowledge of accounting principles
Job Experience
• 1-2 years of customer service experience
• 1-2 years of billing and collections experience
• 1-2 years of accounting experience
Job Responsibilities
• Provide customer service and support to customers in the areas of account management, billing, and collections
• Process customer payments and maintain customer accounts
• Resolve customer inquiries and complaints in a timely and professional manner
• Ensure customer satisfaction by providing timely and accurate information
• Maintain customer records and update customer information as needed
• Monitor customer accounts for any discrepancies or issues
• Assist with other customer service related tasks as needed