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Customer Service Specialist I
Company | Aon |
Address | Fort Washington, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Insurance,Financial Services |
Expires | 2023-05-22 |
Posted at | 1 year ago |
Have you considered a career in Customer Service or Insurance? Are you eager to join a large company that offers several career paths within reach in just a few years? This may be your starting point!
- Answer incoming calls in a professional manner while meeting performance standards, which include average availability, talk time and call volume.
- We offer multiple shifts to provide coverage for our national clients and will work with you to find a suitable shift for you!
- Flex your writing skills by drafting written responses to customer inquiries.
- Our clients have questions! Be a resource to clients by extending superior service while providing them with information on their insurance coverage and assisting with additional inquiries.
- Initiate claims and offer subsequent status information.
- Minimum of 1 year of customer service experience or call center experience.
- Ability to prioritize work flow and handle multiple claims simultaneously.
- Strong attention to detail and organization skills.
- Strong interpersonal skills and the ability to relate to clients.
- Ability to navigate Microsoft Office Suite.
- Experience working in a call center environment.
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