Customer Accounts Specialist I Jobs in Missouri , Employment

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Accounts Specialist I to join our team and help us provide exceptional customer service to our clients. As a Customer Accounts Specialist I, you will be responsible for managing customer accounts, resolving customer inquiries, and providing excellent customer service. If you are a motivated individual with strong communication and problem-solving skills, then this could be the perfect job for you!

Overview A Customer Accounts Specialist I is responsible for providing customer service and support to customers in the areas of account management, billing, and collections. They are responsible for ensuring customer satisfaction and resolving customer inquiries and complaints in a timely and professional manner. Detailed Job Description The Customer Accounts Specialist I is responsible for providing customer service and support to customers in the areas of account management, billing, and collections. They are responsible for ensuring customer satisfaction and resolving customer inquiries and complaints in a timely and professional manner. The Customer Accounts Specialist I will also be responsible for processing customer payments, maintaining customer accounts, and providing customer support. Job Skills Required

• Excellent customer service and communication skills

• Ability to multitask and prioritize tasks

• Knowledge of billing and collections processes

• Knowledge of customer service principles and practices

• Proficiency in Microsoft Office Suite

• Ability to work independently and as part of a team

• Ability to work in a fast-paced environment

Job Qualifications

• High school diploma or equivalent

• 1-2 years of customer service experience

• Knowledge of billing and collections processes

• Knowledge of customer service principles and practices

• Proficiency in Microsoft Office Suite

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of billing and collections processes

• Knowledge of customer service software

• Knowledge of accounting principles

Job Experience

• 1-2 years of customer service experience

• 1-2 years of billing and collections experience

• 1-2 years of accounting experience

Job Responsibilities

• Provide customer service and support to customers in the areas of account management, billing, and collections

• Process customer payments and maintain customer accounts

• Resolve customer inquiries and complaints in a timely and professional manner

• Ensure customer satisfaction by providing timely and accurate information

• Maintain customer records and update customer information as needed

• Monitor customer accounts for any discrepancies or issues

• Assist with other customer service related tasks as needed