Corporate Customer Experience Coordinator Jobs

Document new or updated processes and procedures in our existing knowledge base, ensuring accuracy and clarity.

Take ownership of our knowledge base in Confluence, reviewing existing content for improvements and identifying opportunities for enhancement.

Highly analytical with excellent planning, coordination, and communication skills for effective collaboration with peers and stakeholders.

Experience in managing multiple projects concurrently, from initial planning to deployment.

Prior experience in an enablement role within a SaaS/tech company.

We're proud to be remote-first. We've been remote since 2009, long before COVID made it cool

Minimum Qualifications- Education & Prior Job Experience

Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint

This job is a member of the Customer Experience Team within the Customer Experience Division.

Ability to adjust hours and shifts to meet business requirements and workload demand

Leadership with practical coaching experience

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Document new or updated processes and procedures in our existing knowledge base, ensuring accuracy and clarity.

Take ownership of our knowledge base in Confluence, reviewing existing content for improvements and identifying opportunities for enhancement.

Highly analytical with excellent planning, coordination, and communication skills for effective collaboration with peers and stakeholders.

Experience in managing multiple projects concurrently, from initial planning to deployment.

Prior experience in an enablement role within a SaaS/tech company.

We're proud to beremote-first.We've been remote since 2009, long before COVID made it cool

Cost Recovery Management: Managing cost recovery for all rentable assets will be part of your responsibility to ensure financial efficiency.

The City of Redmond offers an excellent benefits package including:

You are a strong communicator: Excellent communication skills, both written and verbal, will be essential for effective coordination and collaboration.

Two (2) years of experience performing administrative duties is preferred.

One (1) year of experience in a municipal setting is preferred.

Valid First Aid & CPR certifications (must be obtained within 6 months of hire).

2.Logistics, Aviation, Transportation, Healthcare Management, Organ Donation Industry

The Logistics Coordinator I reports directly to the Operations Manager

G.Strong interpersonal skills and an ability to critically problem solve.

I.Adheres to all documentation requirements for TAM customers.

P.Proficient in computer software programs including Microsoft and data entry.

1.Minimum 2-4 years experience in related fields:

Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits

Experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations

Minimum Requirements for the position:

This position will pay $18- $22/hour based on experience. The role is eligible for overtime.

Be a representative that provides outbound and inbound support via the phone at a fast pace.

Basic understanding of Microsoft Office Products; Word, Powerpoint, Excel, etc.

Proven experience in a call center or in an office setting.

Strong organizational skills and the ability to follow through on tasks and initiatives.

Excellent verbal and written communication skills, with the capacity to effectively engage with both team members and customers.

Maintain monthly membership records including contact information, billing details and maintenance inspections.

Monitor call center metrics and generate weekly reports on call numbers, cancellations, callbacks, and other key performance indicators.

Take incoming calls and book customer appointments.

Proven experience in a call center or in an office setting.

Strong organizational skills and the ability to follow through on tasks and initiatives.

Excellent verbal and written communication skills, with the capacity to effectively engage with both team members and customers.

Maintain monthly membership records including contact information, billing details and maintenance inspections.

Monitor call center metrics and generate weekly reports on call numbers, cancellations, callbacks, and other key performance indicators.

Take incoming calls and book customer appointments.

Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint

This job is a member of the Customer Experience Team within the Customer Experience Division.

Ability to adjust hours and shifts to meet business requirements and workload demand

Leadership with practical coaching experience

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Investigates irregularities and fines received from FAA, TSA, DOT and other regulatory agencies

Location: Remote / work from home

Compensation: $19- $20/ hour depending on exp.

You can review my company website at https://www.nxtlevel.io/

If you're interested please send your resume to [email protected]

Utilize in-depth knowledge of on-site collection to effectively communicate product features and provide styling advice to customers

Responsible for ensuring quality of post-purchase experience including enhancements to order tracking, return processes, and omnichannel fulfillment

1-2 years of prior customer service experience, preferably at an e-commerce beauty or fashion retail business

Strong listening skills and sociable, friendly with an engaging personality

Attention to detail, and organized with accurate data entry

Deliver superior, personalized service to address customer inquiries and follow-ups via phone calls, emails and SMS

Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint

This job is a member of the Customer Experience Team within the Customer Experience Division.

Ability to adjust hours and shifts to meet business requirements and workload demand

Leadership with practical coaching experience

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Investigates irregularities and fines received from FAA, TSA, DOT and other regulatory agencies

• Calculate and compile order-related statistics, and prepare reports for management

Our Client is seeking a Customer Experience Coordinator in New York City, NY.

• Some customer service experience

• Strong written and oral communication skills

• Experienced with Microsoft Word and Excel, Salesforce experience a plus

• Conduct weekly audits of processed orders to ensure accuracy of new revenue calculations

Bachelor's degree in technology, business, aviation management, communications, or related fields, or equivalent experience

Knowledge of basic data management and analysis including tools like Cognos, Mosaic, Tableau, etc.

Conducts product meetings; completes product tracking/analysis reports; reports to management and business owners regarding product progress, issues, and risks

This job is a member of the Customer Experience Innovation and Delivery within the Customer Experience Division.

Supports product requirement definition and design through assisting with user stories and participating in retrospectives

2 years’ experience supporting business solutions or related analytical work

Reviews and audit Customer Relationship Management (CRM) for trends and root causes of concerns.

Recognizes situations requiring the immediate attention of management.

Communicates with co-workers, management and others in a polite and professional manner.

Researches, gathers, and enters all pertinent facts pertaining to suggestions and complaints into a Customer Relationship Management (CRM) database.

Strong knowledge of JTA fixed routes within the service delivery area.

Knowledge of customer service standards and the ability to remain focused on customer needs.

Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits

Experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations

Minimum Requirements for the position:

Be a representative that provides outbound and inbound support via the phone at a fast pace.

Basic understanding of Microsoft Office Products; Word, Powerpoint, Excel, etc.

Computer literate, typing 40+ words per minute.

Minimum Qualifications- Education & Prior Job Experience

Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint

This job is a member of the Customer Experience Team within the Customer Experience Division.

Ability to adjust hours and shifts to meet business requirements and workload demand

Leadership with practical coaching experience

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint

This job is a member of the Customer Experience Team within the Customer Experience Division.

Ability to adjust hours and shifts to meet business requirements and workload demand

Leadership with practical coaching experience

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Investigates irregularities and fines received from FAA, TSA, DOT and other regulatory agencies

Strong organisation, time management and planning skills

You will work remotely, connecting from anywhere in the world with our colleagues in Bristol, UK.

Ensure our Customer Relationship Manager system is updated and accurate

Excellent communication skills are required, as you will communicate regularly with customers and colleagues

A desire to ensure every customer has a memorable experience

Attention to detail and administrative skills

Proactively provide detailed quotes and order management reports to key stakeholders.

Experience with Microsoft Office and specifically strong Microsoft Excel skills

Possess prior experience working as an account manager, project coordinator or inside sales representative

Manage your own time effectively and allocate it to the appropriate project

A detail oriented personality with strong problem-solving skills

Excellent communication and organizational skills