Register
Recruit Create CV

Client Care Problem Management Specialist Jobs

Client Care Specialist Jobs
By City National Bank At Wilmington, DE, United States
Assists in screening calls for Executive Management and connecting callers appropriately following our executive warm transfer procedures.
Minimum 1 years of Contact Center Experience
Minimum 2 years of Banking Experience
Experience with Contact Center technologies including ACD, VRU, and softphones, as well as Contact Center applications/systems.
Strong customer service skills. Ability to remain calm and composed when dealing with challenging and highly charged situations.
Comprehensive knowledge in Windows desktop operating systems and MAC a plus.
Client Care Specialist Jobs
By The New Jersey Centers of Physical Therapy At Paramus, NJ, United States
Manage patient relationships, be attentive to their needs, manage scheduling, and develop your multitasking abilities.
Attractive healthcare benefits package with minimal associate contribution.
A comprehensive benefits package with low associate contribution.
Experience a healthy, inclusive, discrimination-free work culture with equal access to opportunities.
Display exceptional customer service skills, creating a positive, supportive atmosphere.
Keep administrative tasks on point to efficiently manage patient care schedules.
Client Care Specialist Jobs
By City National Bank At Phoenix, AZ, United States
Assists in screening calls for Executive Management and connecting callers appropriately following our executive warm transfer procedures.
Minimum 1 years of Contact Center Experience
Minimum 2 years of Banking Experience
Experience with Contact Center technologies including ACD, VRU, and softphones, as well as Contact Center applications/systems.
Strong customer service skills. Ability to remain calm and composed when dealing with challenging and highly charged situations.
Comprehensive knowledge in Windows desktop operating systems and MAC a plus.
Sr. Specialist, Client Management
By McKesson At Columbus, OH, United States
5-7 years of distribution or program management experience (client-facing) preferably in Third-Party Logistics, Drug Distribution, PBM, or finance
Must have experience with contract management, administration, and pricing negotiations
4-year degree in business or related field or equivalent experience
Must have experience providing exceptional customer service to large complex customers with ability to build and maintain solid customer relationships
Experience working in a highly regulated environment
Must have strong communication skills with ability to organize thoughts and structure responses relative to your audience
Client Care Specialist Jobs
By Mizzona Insurance Consultants LLC At Arizona, United States
Communicate and follow up with clients to provide an excellent customer experience.
Provide assistance to agency clients regarding their insurance policies, coverage, billing, claims, and other inquiries.
Identify sales opportunities for agents.
Be first on incoming phone calls from clients and prospects.
Perform other duties as assigned.
Client Care Specialist Jobs
By FYZICAL Therapy & Balance Centers At Johnson City, NY, United States

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL in Johnson City, the leading physical therapy company in the country, has a Client Care Specialist ...

Client Care Specialist Jobs
By Clarence Consulting Group At New York, United States
Excellent organizational and time management skills and ability to work without independently and without supervision.
Experience working in a remote position a plus.
Proficient written and verbal English language skills required.
1+ years of experience in customer service or client care, preferably in a professional services setting.
Excellent communication skills, both written and verbal.
Strong interpersonal skills and ability to build relationships with clients.
Client Care Specialist Jobs
By Matthew Coast International At United States
Organizational skills that enable you to quickly answer client’s questions or allow a colleague to seamlessly fill in for you.
Technology skills that enable you to quickly learn new apps and technologies.
Coaching skills that empower you to guide a client toward being fully bought in and in action throughout the program
Beyond this requirement, a Client Care Specialist’s typical day includes:
Checking in with, monitoring, and tracking client behavior, interaction and results.
Communicating with clients consistently about their goals, their actions and managing their expectations to increase adherence, results, referrals, testimonials and renewals/upsells
Client Care Specialist Jobs
By Ethos Veterinary Health At San Diego, CA, United States
Compensation is based on experience and skill level.
Update and maintain client/pet records and files in accordance with hospital legal requirements
1 year of customer service experience
Welcome our clients in a friendly, helpful, and compassionate manner
Prepare and review documents and medical records accurately and completely
Educate and advise clients regarding hospital services and practices
Client Care Specialist Jobs
By Ethos Veterinary Health At Grafton, WI, United States
Update and maintain client/pet records and files in accordance with hospital's legal requirements
Maintain excellent communication skills in order to ensure professionalism and effectiveness in all interactions with clients and coworkers throughout the hospital
Demonstrate proficiency in computer skills
Competitive compensation based on skill- level starting at $15/hr & up!
Medical, Dental, Vision, PTO, Short & Long- Term Disability and Life Insurance, CE allowance, pet benefit, uniform allowance, and more.
We work in a caring and supportive environment in a geographic location that offers an outstanding quality of life
Client Care Specialist Jobs
By Bulgari At New York, NY, United States
Manage the Client's communication with empathy, professionalism, and a proactive approach to achieve total Client satisfaction.
Process and manage repairs with our National Service Center based in Miami as well as with local parties for specific services.
Superior communication skills required (written and spoken English).
Client-facing experience of 3+ years.
Knowledge of SAP and Salesforce preferred.
Maximize pre-approval rate and Service conversion as per the set KPIs.
Client Care Specialist Jobs
By City National Bank At , , Az $22.27 - $33.43 an hour
Assists in screening calls for Executive Management and connecting callers appropriately following our executive warm transfer procedures.
Minimum 1 years of Contact Center Experience
Minimum 2 years of Banking Experience
Experience with Contact Center technologies including ACD, VRU, and softphones, as well as Contact Center applications/systems.
Strong customer service skills. Ability to remain calm and composed when dealing with challenging and highly charged situations.
Comprehensive knowledge in Windows desktop operating systems and MAC a plus.
Care Management Specialist / Rn
By DCH Health System At Tuscaloosa, AL, United States
Seeks opportunities to enhance ongoing education needs within Care Management.
Develops and implement department-specific staff educational activities for Care Management.
Certification in Case Management preferred (ACM, CCM, CMAC)
Five years’ case management experience required
Applies effective teaching-learning methodologies to care management staff development for all new and existing care managers and social workers
Monitors care management staff workflow and documentation in support of the following’
Problem Manager Jobs
By Akkodis At New York City Metropolitan Area, United States
Coordinate, standardize, and lead all ITIL problem management activities ensuring root cause and prevention is identified
Proactively detect and prevent future problems/incidents and initiate the Problem Management process to allow quicker diagnosis and resolution
High degree of organizational skills
Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
Collaborate with subject matter experts to refine operating processes and procedures to deliver and restore service more efficiently
Coordinate, convene and facilitate P1 & P2 problem review meetings
Client Care Specialist Jobs
By PCCA At Greater Houston, United States

Are you great at customer service, but hate traditional call centers?

The position: Client Care Specialist

Client Care Specialist Jobs
By Ethos Veterinary Health At Lawrence, MA, United States
Compensation is based on experience and skill level
Previous experience in, and passion for, delivering exemplary client service.
Excellent communication and organizational skills that highlight your ability to provide a positive, friendly, and welcoming environment at all times.
Superior interpersonal skills and be able to develop and maintain positive working relationships with others.
Previous experience as a veterinary receptionist, medical secretary, or customer service representative strongly preferred.
Benefits of Working at Bulger Veterinary Hospital:
Client Management Specialist Jobs
By Momentous Financial Partners At United States
Relationships matter, people come first.
Relentless pursuit of personal growth.
Open, honest, and productive communication.
We do the right thing even when no one is looking.
We work as a true team and strive to be a positive influence.
We act like owners because we own it.
Client Care Specialist Jobs
By Ethos Veterinary Health At Sacramento, CA, United States
Update and maintain client/pet records and files in accordance with Vista Veterinary Specialists legal requirements
Previous experience in Vet med or working with animals Preferred!
Experience with EzyVet a PLUS++++
Excellent Communication and Multi-tasking skills are needed for our extremely busy hospital
Demonstrate proficiency in computer skills
Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, 401(k), Employee Assistance Program
Program Specialist, Care Management
By EmblemHealth At New York, NY, United States
Additional years of experience/specialized training/certification may be considered in lieu of educational requirements. (R)
Relevant Work Experience, Knowledge, Skills, And Abilities
Bachelor's Degree required; additional experience and/or specialized training may be considered in lieu of educational requirement.
Attention to detail; strong organizational, time management, project management and prioritization skills. (R)
Provide project management support for Care Management programming initiatives and other departmental projects.
Collaborate with Medical Economics on the project management of reporting across Care Management, ensuring timely communication of updates, delays, and risks.
Manager - Incident & Problem Management
By Wendy's At , Dublin, 43017, Oh $96,000 - $168,000 a year
Organization & time management skills
Manager of Incident and Problem Management
Strong written and verbal communication skills
ITIL v4, Lean/Six Sigma Certification
Bachelor’s Degree in Computer Science or related field preferred
WHAT WE EXPECT FROM YOU

Are you looking for an exciting opportunity to use your problem-solving skills to help clients? We are looking for a Client Care Problem Management Specialist to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer inquiries, ensuring customer satisfaction and providing timely solutions. If you have a passion for problem-solving and a commitment to delivering excellent customer service, this is the job for you!

Overview Client Care Problem Management Specialists are responsible for providing customer service and problem resolution to clients. They are responsible for identifying, analyzing, and resolving customer service issues, as well as providing technical support and guidance to customers. They must be able to communicate effectively with customers, understand their needs, and provide solutions to their problems. Detailed Job Description Client Care Problem Management Specialists are responsible for providing customer service and problem resolution to clients. They must be able to identify, analyze, and resolve customer service issues, as well as provide technical support and guidance to customers. They must be able to communicate effectively with customers, understand their needs, and provide solutions to their problems. They must be able to troubleshoot and resolve customer service issues in a timely manner. They must be able to provide accurate and timely information to customers regarding their inquiries. They must be able to maintain customer records and provide customer feedback to management. Job Skills Required
• Excellent customer service and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to troubleshoot and resolve customer service issues
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures
Job Qualifications
• Bachelor’s degree in Business Administration, Customer Service, or related field
• At least two years of customer service experience
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures
• Excellent customer service and problem-solving skills
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
• Knowledge of customer service trends
• Knowledge of customer service techniques
Job Experience
• At least two years of customer service experience
• Experience in problem resolution and customer service
• Experience in providing technical support and guidance to customers
• Experience in troubleshooting and resolving customer service issues
Job Responsibilities
• Provide customer service and problem resolution to clients
• Identify, analyze, and resolve customer service issues
• Provide technical support and guidance to customers
• Troubleshoot and resolve customer service issues in a timely manner
• Provide accurate and timely information to customers regarding their inquiries
• Maintain customer records and provide customer feedback to