Client Care Specialist Jobs

Vista Veterinary Specialists is looking for a Client Care Specialist to join our team full-time.

Our 24-hour emergency and specialty hospital provides care in emergency critical care, internal medicine, surgery, radiology, and cardiology. We are the leader in specialty and emergency care in the Sacramento area!

Responsibilities and duties:

• Update and maintain client/pet records and files in accordance with Vista Veterinary Specialists legal requirements
• Process admissions and discharges accurately; schedule follow up appointments as necessary
• Welcome our clients in a friendly, helpful, and compassionate manner
• Assist with other administrative duties such as scanning, faxing, emailing, for example
• Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times.
• Process invoices and payments accurately
• Prepare and review documents and medical records accurately and completely
• Educate and advise clients regarding Vista Veterinary Specialists services and practices

Skills and Qualifications:

• Excellent Communication and Multi-tasking skills are needed for our extremely busy hospital
• Ability to work at least 1 weekend day
• Demonstrate proficiency in computer skills
• Experience with EzyVet a PLUS++++
• Displays the highest degree of professionalism at all times with customers and co-workers
• Present a neat, well-groomed appearance
• Someone who can smile and keep calm in emergency and hectic situations
• Previous experience in Vet med or working with animals Preferred!
• Must be organized and detail oriented to ensure efficiency and accuracy in all transactions
• Able work in high stress situations and exercise good judgment as needed

Benefits of working at Vista Veterinary Specialists by Ethos Veterinary Health:

• Discounts on pet care for your fur babies
• We provide your uniform!
• Competitive pay and untapped growth potential
• 3 weeks PTO
• Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, 401(k), Employee Assistance Program
• Flexible Schedules. We believe in having a healthy work life balance

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.

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