Client Care Specialist Jobs

Embrace your future! We're on the lookout for an ambitious, team-spirited, recent college graduate ready to kickstart a rewarding career journey, in this entry level role! Enjoy an ideal work-life balance with a mutual commitment of professionalism.

The Role:

• Grab this chance to shine in our front desk role, an outstanding platform for outgoing, positive personalities with a knack for engaging conversations.
• Performance and loyalty linked increments.
• We'll support you with a detailed six-month training process.

Our Reputation: As New Jersey's most successful, privately-owned physical therapy practice, we're all about amplifying your positivity, honing your emotional intelligence, and steering you towards a victorious career trajectory.

Pay and Schedule:

• A refreshing work-life balance with a three-day work week and four days off. We are seeking someone for our Paramus location on the Tuesday, Thursday, and Saturday team.
• A salaried entry-level role with plenty of room for financial growth. Extra hours and coverage options available. Benefit of optional overtime opportunities (40+ hours) at a boosted rate of $25.50 per hour.
• Hourly Pay: $17 or an annual package of $35,360.

Benefits:

• Experience a healthy, inclusive, discrimination-free work culture with equal access to opportunities.
• Attractive healthcare benefits package with minimal associate contribution.
• A comprehensive benefits package with low associate contribution.
• Full Medical, Dental, and Vision Coverage.
• A springboard for leadership development through our mentorship programs.
• Paid Sick and Vacation Time.
• IRA Opportunities.
• Life Insurance.

Your Role as Client Care Specialist:

• Maintain a clean, well-organized front desk and support our Doctors of Physical Therapy in providing expert care.
• Show your drive for personal growth by leading the administrative tasks for your team.
• Oversee the patient journey from intake to discharge, advocating for patient care and bridging the gap between the patient and their medical insurance benefits.
• Display your professional, positive charm both over the phone and in person.
• Manage patient relationships, be attentive to their needs, manage scheduling, and develop your multitasking abilities.
• Dive deep into medical billing, insurance verifications, and authorizations, always ready to go the extra mile to find a solution.
• If you're extroverted, friendly, and a clear communicator, you will be a valued team member.

We're eager to welcome individuals who see themselves growing with us for two, five, ten years, and more.

Unlocking Your Growth:

• Display exceptional customer service skills, creating a positive, supportive atmosphere.
• We value a professional relationship that recognizes our shared vision for success.
• Keep administrative tasks on point to efficiently manage patient care schedules.
• Love connecting with people? Use your passion to strategize, answer queries, and communicate clear solutions.

We take your health seriously and have invested $500,000 to install cutting-edge anti-microbial air filtration systems and three UV-light systems in all facilities, making our practice the safest facility to work in. We did not reduce hours or lay off any teammates during the pandemic and maintained full caseloads and 100% employment with zero incidences of illness from work.

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