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Call Center Jobs in Los Angeles, California

Call Center Manager Jobs
By EV Connect At Los Angeles Metropolitan Area, United States
Scale the existing call center onboarding and education experience for 10x growth.
Lead, manage and train the call center resources based in Europe, Asia and the US.
Manage and continuously improve upon the different teams within the call center (IE Driver Support, Commissioning, installer support).
Develop and hone the existing processes and customer experience to meet KPIs at scale.
Required: 5-10 years of experience directly managing an international, multilingual call center.
Experience in e-mobility industry desired.
Call Center Analyst Jobs
By Academy Automobile Insurance Services, Inc. At Hawthorne, CA, United States
·Previous experience in a similar role.
·Strong analytical skills and a keen eye for detail.
·Experience with NEXTIVA and UNITY will be a significant advantage.
·Effective communication skills, both written and verbal.
Your duties will encompass a range of tasks, including but not limited to:
·Proficiency in data collection, analysis, and reporting.
Call Center Specialist Jobs
By Monkey Wrench Plumbing, Heating & Air At Monterey Park, CA, United States
attend training and events, team support with management that cares, and career opportunities
2+ years of call center experience
remote part-time Call Center Specialist
competitive hourly wage of $19 - $23/hour, based on experience,
Call center experience in the plumbing/electrical/HVAC industry is a plus!
Comfortable sitting for long periods of time
Virtual Call Center Jobs
By VCA Animal Hospitals At , Los Angeles, 90064 $15.77 - $23.65 an hour
Provide feedback to management on call management tool, protocols, script, and client reception with an intent to improve operations
Fulfill other related duties as assigned EDUCATION/EXPERIENCE
High school diploma or equivalent PREFERRED SKILLS AND QUALIFICATIONS
Schedule client appointments efficiently while providing a high-quality experience
Manage high volume of inbound and outbound calls and use of SMS/Texts
Prior Veterinary Experience and/or prior call center experience in a medical setting is preferred
Healthcare Call Center Manager
By Sleep Data At San Diego Metropolitan Area, United States
Acts as a point of contact and resource to outside accounts and special projects such as ResMed care management and Nationwide
Two to three years experience in the sleep industry, but this is preferred
A Strong level of contracts and insurance knowledge.
Medical/Dental/Vision/401(k) and other great benefits
Headquartered in San Diego, CA (http://maps.google.com/maps?q=OFF-SITE+San+Diego+CA+92123)
Responsible for overseeing the Client Services team including reception, scheduling, new patient registration and coordinating with the primary care physician’s offices
Call Center Manager Jobs
By RDC At , Riverside, 92506, Ca $60,000 - $67,000 a year
Coaches team members to improve technical knowledge and customer service skills on a day-to-day basis.
Coordinates with Human Resources and Management in a timely manner on any and all employee relations matters.
Performs other related duties and projects as business needs require at direction of management.
Tracks and manages Call Center key performance indicators (KPIs) to evaluate productivity, service levels and determine need for corrective action.
Exhibits managerial courage in addressing difficult operational and/or personnel issues
Minimum five (5) years of experience in a Call Center environment.
Senior Call Center Manager
By Daxko At Santa Clara, CA, United States
Two (2) to four (4) years of experience in management
Advanced knowledge experience working with relational databases including development, troubleshooting and performance optimization.
Be a mentor for colleagues and help promote knowledge-sharing
Expert written and verbal communication skills, with the demonstrated ability to effectively communicate with C-level staff.  
Experience creating & maintaining relationships and rapport with clients 
Four (4) to Six (6) years of Customer Service experience 
Call Center Manager Jobs
By Herewith At San Francisco, CA, United States

Understands, implements, and complies with the Herewith Mission, objectives, policies and procedures to ensure patient/caregiver needs are met.

Participates in special projects and performs other duties as required.

Call Center Sales Manager
By Institute on Aging At , San Francisco, 94118, Ca $82,000 - $95,000 a year
Prior experience in healthcare management or marketing, preferably in Homecare, Assisted Living or related field highly desired.
Oversees performance management and employee goal setting.
Experience with and understanding of the needs of adults with disabilities and older adults required.
Strong organizational skills and assertiveness with the ability to prioritize tasks, manage schedules and meet deadlines.
Provides supervision including coaching and education to call center staff.
Manages calls/chats/emails/web inquiries by actively listening and responding with relevant customer needs-based questions.
Call Center Assistant Manager (Member Care Center)
By Credit Union of Southern California At , Anaheim, 92808, Ca $64,001 - $89,003 a year
Working knowledge of management processes.
Actual compensation will be based on geographical location, work experience, education and/or skill level.
Maintain a positive and professional behavior and image with credit union Members, staff, management, and board.
Maintain a working knowledge of policies and procedures necessary to effectively perform job duties.
Accurate typing, 10-key, and data entry skills.
Previous Financial and Member Service experience.
Supervisor, Dietary Call Center
By Scripps Health At , San Diego, 92121, Ca $31.11 - $46.66 an hour
Three years’ experience in food services, one of which with leadership responsibilities
Dietary Services or Certified Dietary Manager Certification
Customer service skills and excellent verbal and written communication skills
Food Manager Safety Certificate (ServSafe or equivalent)
Our team is dedicated to serving the community with the highest quality of patient care experience.
High school diploma or equivalent
Coordinator - Transportation Services Call Center
By Inland Empire Health Plans At , Rancho Cucamonga, 91730, Ca

Position Summary/Position Under the general direction of the Transportation Services Manager and Supervisor, the Transportation Services Call Center Coordinator is a high paced position that requires ...

Call Center Operations Manager
By Quest Diagnostics At , San Juan Capistrano, 92690, Ca $95,150 - $170,940 a year
Bachelor of Science in Business or Communication preferred. Management experience can substitute for degree.
Manage department project teams charged with improving efficiency and cost reduction initiatives.
Develop presentation and proposals that address client requirements and objectives with recommendations.
7 to 10 years of experience managing large departments.
5 years of experience in a customer service environment preferred.
Call Center Operations Manager | San Juan Capistrano, CA
Bdc Call Center Supervisor
By Lexus San Diego At , San Diego, 92111, Ca $70,000 - $90,000 a year
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills.
Excellence: Provide an unparalleled level of expertise to help customers including comprehensive knowledge of available products and services.
is looking for an experienced BDC Supervisor to join our team and help deliver extraordinary customer experiences.
Night Cleaner (Mon-Fri, 6P-2:30A) - Call Center
By Legacy Maintenance Services, LLC At Columbus, OH, United States
Starting Rate $14.50 per hour
90-Day Review, with potential for an increase
Health, Dental, and Vision Insurance
Vacuuming, sweeping and mopping floors
Ability to pass a background check
Call Center Manager Jobs
By 4 Corner Resources At United States
Strong leadership and people management skills
Call center management certification from a recognized institution
Prepare regular reports to senior management on call center performance
Minimum of 5 years experience in a call center, with at least 2 years in a managerial role
Familiarity with call center software and customer relationship management (CRM) tools
Proven ability to manage remote teams
Call Center Rep Jobs
By zTrip At Louisville, KY, United States
Review pending orders and specific customers' requests to ensure excellent customer service and customer experience.
Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
Dispatch Trips to fleet of drivers
Hard worker, reliable, easily adaptable
We do run a background check and drug screening.
Patient Engagement Center (Call Center) Advocate- Must Live In Oh - Remote
By EyeCare Partners At Ohio, United States
A full suite of benefit offerings.
Permanent work from home opportunity beginning the FIRST day of employment!
Experience working in a fast-paced environment and ability to embrace change
Previous Call Center experience recommended, but not required
Previous Medical Office or equivalent experience recommended
Exceptional written and verbal communication skills with high level of emotional intelligence.
Call Center Supervisor Jobs
By Milan Laser Hair Removal At Omaha Metropolitan Area, United States
Communicating regularly with field managers regarding potential and existing client scheduling
Display superior customer service skills
Superior knowledge of the Client Coordinator role
Display exceptional communication skills, both written and verbal
To be considered for this opportunity, candidates must meet all the following requirements:
Development of the team and quality control resulting in conversion success.
Patient Scheduler - Women's Clinic Call Center
By University Health KC At University City, MO, United States
Experience with customers in hospital, business or insurance office
Knowledge of basic medical terminology
High school diploma or equivalent required
Proficient in use of computer hardware and software
Call Center Data Entry Specialist
By Randstad At United States
Effective Communication Skills: Strong written and verbal communication abilities are essential for collaboration within the team and conveying information accurately.
Previous Call Center or Administrative Data Entry Experience:
Effective Communication: Utilize your excellent communication skills to collaborate with team members, conveying information clearly and professionally.
Attention to Detail: Proven track record of maintaining accuracy and precision in data entry tasks, even under time constraints.
Call Center Data Entry/Prior Authorization Reps
Candidates should be flexible to work call center hours from 8a-8p EST
Evening Call Center Operator *Upmc St. Margaret*
By UPMC At , Pittsburgh, 15215 $16.02 - $24.18 an hour
Performs all responsibilities according to the philosophy of the UPMC Health System such that the needs of our customers are fulfilled.
Minimum two-years experience in customer service required, answering service experience preferred.
Must possess proficient typing (40 wpm) and spelling/grammar skills.
Maintain Keys and sign-in books for chaplain, volunteers, departments, electrical/telephone closets, lactation room, elevators, and employee parking lot.
Activates the Alert Notification System.
Dispatch Security assisting with emergency support.
Coordinator - Hr Call Center
By Cincinnati Children's Hospital At , Cincinnati, 45206 $22.79 - $27.77 an hour
3 - 5 years of work experience in a related job discipline
2 - 3 years of Human Resources work experience
1 - 2 years of call center work experience with multiple platforms (call, email, and/or chat)
1 - 2 years of onboarding work experience
Knowledge of regulations, procedures, and best practices in the field. Proficient ability to interpret and communicate CCHMC policies and procedures.
Performance Improvement Identifies and communicates workflow suggestions/concerns and provides input toward resolution to maximize efficiency.
Manager Call Center Operations
By Grady Health System At , Atlanta, 30303
3 years of management (leadership) experience is required.
Project management skills is preferred.
Bachelor's degree in business administration, management, and/or health administration is required.
3 to 5 years of experience in call center operations, preferably in a healthcare environment is required.
1 to 2 years of healthcare operations experience particularly related to ambulatory or clinic throughput and work flow.
Patient Access knowledge is preferred.
Certified Medical Assistant - Call Center
By Atlantic Health System At , Morristown, 07960 From $21.10 an hour
Certified Medical Assistant's with practice experience are needed to assist in triaging calls and prioritizing urgent appointments.
A knowledge of physician practice workflows, appointment scheduling and triaging patient symptoms is essential.
Exceptional customer service skills are a must.
MA Certification through AAMA, AMCA, NAHP, AMT, NCCT or NHA required.
Post graduate CMA experience preferred. EPIC EMR experience a plus.
Graduate of a CAAHEP or ABHES accredited Medical Assistant program is preferred
Communications Coord 1 (Call Center) - Night Shift 8Pm – 8Am
By LifeLink Foundation, Inc., At , Tampa, 33619
Processes organ offers from other organ procurement organizations, utilizing iTransplant.
Provides data entry of missed referrals for the OPOs.
Provides data entry of medical examiner referrals for LifeLink of Puerto Rico.
Must possess working knowledge of computer, mouse, and windows application.
Must have specific knowledge of the organization and roles of key contacts in order to route calls and follow-up messages.
Company paid Medical, Dental, Disability & Life Insurance
Call Center Manager Jobs
By ALFASIGMA USA, Inc. At , Dallas, 75211
Bachelors Degree required (high school diploma and 10+ years’ call center management experience in lieu of degree).
Minimum Five (5) years of directly related supervisory or management experience
Demonstrated skills in performance management and employee development
Exceptional project and time management skills
Maintain professional and technical knowledge by tracking emerging trends in call center operations
Previous Sales call center experience desired
Call Center Supervisor Jobs
By FLEETCOR At Lexington, KY, United States
Collaborates with Operations Manager to ensure all staff are appropriately trained.
Bachelor’s Degree or three-five years of related supervisory experience.
Proven problem-solving skills, identifying root cause and solutions through a high level of critical thinking.
Proven effective and professional oral and written communication skills with various levels of audience.
Working knowledge of Microsoft Word, Excel, Outlook and the internet.
Prior experience as a subject matter expert for policies and procedures highly desired.
Call Center Trainer (Remote)
By Balance Staffing Company At United States
Your experience and skills will include:
Coordinate with other sales trainers and sales managers and class feedback and areas of improvement
Must be able to engage a team in a remote environment
Working knowledge of Licensed Healthcare Insurance Sales, laws, and best practices
The ability to work remotely in a quiet space with privacy
Supportive, transparent, and collaborative leadership
Call Center Process Manager E
By FIS Global At , Cincinnati, 45249

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 1 - 5% GENERAL ...

Are you looking for a job that offers flexible hours, competitive pay, and the chance to make a real difference? Look no further than a career in call center work! With a call center job, you'll have the opportunity to help customers with their needs while developing your communication and problem-solving skills. Plus, you'll get to work in a fast-paced, dynamic environment with plenty of opportunities for growth. So what are you waiting for? Start your journey to a rewarding career today!

Call center jobs involve providing customer service and support over the phone, via email, or through online chat. The job requires excellent communication and problem-solving skills, as well as the ability to remain calm and professional in difficult situations.

What is Call Center Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to remain calm and professional in difficult situations
• Ability to multitask and prioritize tasks
• Proficiency in customer service software and databases
• Knowledge of relevant products and services
• Ability to work independently and as part of a team

What is Call Center Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Proficiency in customer service software and databases

What is Call Center Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software and databases

What is Call Center Experience?

• Previous customer service experience
• Experience in a call center environment

What is Call Center Responsibilities?

• Respond to customer inquiries via phone, email, or online chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Process orders, forms, and