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Call Center Support Representative Jobs

Hr Support Center Representative
By Randstad At Massachusetts, United States
• A combination of education and experience may be substituted for requirements
ServiceNow for case / knowledge management
• Receive inbound inquiries via multiple channels (phone, email, case management, chat, etc.),
• Fully document all cases in case management application, establish / update processes as
• Contribute positively to a knowledge-sharing environment by documenting and sharing all relevant experiences
Fully Remote - Seeking candidates in EST Time Zone
Pharmacy Tech Support Call Center Representative (Home-Based)
By IQVIA At , Remote $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Customer Support Associate (Call Center Representative)
By Nicolet National Bank At Green Bay, WI, United States
Actively engage in self-development through participation in meetings, committees, computer-based training, reading periodicals, maintaining product knowledge, etc.
Provide excellent service to customers and co-workers by phone including actively promoting and selling additional bank products and services.
Assist customers with online and mobile banking, debit and credit cards, account inquiries and transfers and various other financial service aspects.
Assist internal customers with various network and software password resets and functionality.
Maintain positive attitude while promoting products, services, and functions in fast-paced, multi-faceted environment.
Maintain and orders department supplies and equipment.
Pharmacy Tech Support Call Center Representative (Home-Based) ($18.00 / Hour)
By Talentify.io At United States
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
Patient Support Center Representative
By Texas Health Action At Austin, TX, United States
Maintain and manage patient records
You like to plan, but you are ok with plans changing and can effectively help others manage change
Excellent verbal and written communication skills
You are adaptable and able to manage change
You value great benefits and a mission driven work culture
If selected for this position, proof of COVID-19 vaccination will be requested prior to offer of employment.
Services Support Representative (Call Center)
By Dollar Bank At , Pittsburgh, 15222, Pa
Excellent organizational and time management skills.
Keep management informed of customer issues/struggles within these channels to help drive traffic and increase conversion.
At least one year of customer service experience required, preferably supporting online channels.
Strong customer service orientation and experience.
Excellent verbal and written communication skills.
Excellent computer, internet, smartphone—including usage of apps—and technical skills required.
Call Center Representative (Agent Support) San Juan, Puerto Rico
By UnitedHealth Group At , San Juan, 00917, Pr
Provide a distinctive Sales Agent and Member support experience by providing high quality service and offering applicable sales solutions
Proactively deepen Agent engagement with self-service tools by offering tips, updates, and best practices
Agent On-boarding and Certification process
1+ years of call center experience
Intermediate to advanced PC navigation and Microsoft Office experience (Microsoft Office - Outlook, Excel, PowerPoint, Word)
Experience working in a call center
Call Support Technician Jobs
By Batteries Plus At Hartland, WI, United States
Understand device repair and key fob terminology, job knowledge, equipment and product information
6 months or more of previous customer service experience
High School education or equivalent
Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines
Interface with internal departments on problematic situations, day-to-day inquiries and communication improvements
Identify and troubleshoot device repairs concerns, key fob concerns, clarify information, research every issue and provide solutions and/or alternatives
Patient Support Representative-Scheduling Call Center
By Borland Groover At , Jacksonville, 32256, Fl From $17 an hour
1 year of customer service experience is required
1 year of call center experience is required.
Nextgen experience is highly preferred, but not required.
1 year of experience working with patients in either a hospital or office setting (preferred, but not required).
Must have excellent communication skills, both verbal and written.
Education and Tuition Reimbursement funding
Call Center - Patient Support Specialist
By Zynex Medical At , Englewood, 80112, Co From $21 an hour
Complete other duties as assigned by Management.
Zynex Offers Exceptional Benefits (Full-Time Roles):
Essential Job Duties & Responsibilities:
Annual LinkedIn Learning subscription to facilitate employee skill and competency development.
Communicate professionally with patients regarding the use, benefits of, and potential coverage of Zynex’ products.
Provide patient education as needed on Zynex Medical’s medical products, shipping times, and insurance billing processes.
Pharmacy Support Call Center Representative (Home-Based)
By IQVIA At , Charlotte, Nc $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Technical Support Call Center Manager
By Celerant Tech At , Remote
Management or supervisory experience in a call center
Proactively effect change by improving management and processes
College degree or course credits in management, administration or supervisory area
Ability to remotely manage team members
Collaborate with other managers to satisfy customers and achieve company goals
Experience with analyzing staff and business data and effecting changes based upon that data
Pharmacy Support Call Center Representative (Home-Based)
By IQVIA At , Salt Lake City, Ut $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
Member Support Center Representative
By HRCU - Holy Rosary Credit Union At Rochester, NH, United States

HRCU is a community credit union providing top notch service to our members and making a difference to our communities. We are Better, Not Bigger Banking. We believe in empowering our associates, ...

Pharmacy Support Call Center Representative (Home-Based) ($18.00 / Hour)
By Talentify.io At United States
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
Pharmacy Support Call Center Representative (Home-Based)
By IQVIA At , Atlanta, Ga $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Hr Support Center Representative 1, Remote
By Mass General Brigham(PHS) At , Somerville, 02145, Ma
A combination of education and experience may be substituted for requirements
Proficiency with Word, Outlook, Excel, PowerPoint, and SharePoint, and familiarity with ServiceNow for case / knowledge management preferred
Fully document all cases in case management application, establish / update processes as necessary
Contribute positively to a knowledge sharing environment by documenting and sharing all relevant experiences
Bachelor’s degree or relevant professional experience
HR Support Center Representative 1, Remote
Patient Support Call Center Representative (Home-Based)
By IQVIA At , Atlanta, Ga $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution