Call Center Support Representative Jobs in Arkansas

Recognize operational challenges and suggest recommendations to management, as necessary

Call center experience required (3+ years preferred)

Experience in medical claim processing is a plus

Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center

Quickly assess the user's issue and provides first level support for problem resolution

Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area

Recognize operational challenges and suggest recommendations to management, as necessary

Call center experience required (3+ years preferred)

Experience in medical claim processing is a plus

Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center

Quickly assess the user's issue and provides first level support for problem resolution

Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area