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Associate It Support Technician Jobs

Remote Project - It Support Associate
By Donato Technologies, Inc. At United States
Provides status and follow-up information to internal or external customers.
Escalates calls to the appropriate departments.
Documents customer issues in call tracking system timely and accurately.
Assists real-time in the resolution of support issues to decrease downtime and to bring about high levels of satisfaction.
Keeps current on policies and relevant product and industry trends in order to provide technically accurate solutions to customers.
Provides support after hours via on-call cell phone.
Junior It Support Associate
By Mintel At , Chicago, 60612
Regularly create and update knowledge base articles to ensure the information is accurate and relevant
Experience: Have 0-1 year in a technical help desk environment or relevant experience
Analyze incoming service requests and assess their priority according to department policy
Thoroughly and efficiently query incoming service requests to ensure sufficient information exists
Ensure timely resolution and appropriate documentation on all service requests
Provide clear and frequent communication via the ticketing system to end-users throughout the issue resolution process
Associate Pc Support Technician
By Worldwide TechServices At , South Holland, 60473
Maintain all required OEM Certifications as directed by Management
Typically requires technical school certification or equivalent and 1-3 years of relevant experience
Report all time, mileage, and other requirements in an accurate and timely manner
Knowledge of relevant software and hardware
Must meet all background requirements on an annual basis or as business needs require
Provide customer support for designated equipment
It Premium Support Associate
By Eli Lilly and Company At Indianapolis, IN, United States
Experience with IT service management frameworks such as ITIL.
Experience with project management methodologies such as Agile or Scrum is a plus.
UX certification such as Certified UX Professional (CPUX) or Certified User Experience Designer (CUXD) is a plus.
Excellent communication skills, both verbal and written.
Strong leadership skills and the ability to motivate and inspire a team.
Strong problem-solving skills and the ability to think creatively.
It Support Associate Ii
By Amazon At United States
Follow all standard operating procedures (SOP) through the effective use of knowledge management.
Acquire and maintain current knowledge of relevant policies in order to provide technically accurate solutions to users.
1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
Experience troubleshooting integrated and interdependent computer systems
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Experience in a dynamic environment with a high degree of customer service
It Support Associate Jobs
By CyberCoders At New York, NY, United States

Working within a Managed Service Provider (MSP)

Base salary: $65,000 - $70,000

It Systems And Support Associate - Dietrich College
By Carnegie Mellon University At , Pittsburgh, 15213, Pa
Strong customer service demeanor; interpersonal skills
Strong problem-solving and reasoning skills
Prior help desk, work station, or IT experience is preferred
Click here to view a listing of employee benefits
our core responsibilities will include:
Minimum Requirements to Return to Campus for details
Associate It Support Technician
By MD Anderson Cancer Center At , Houston, 77030, Tx
Excellent Telephone Skills and Interpersonal skills
Minimum Salary: US Dollar (USD) 47,500
Midpoint Salary: US Dollar (USD) 59,500
Maximum Salary : US Dollar (USD) 71,500
FLSA: non-exempt and eligible for overtime pay
It Support Technician Jobs
By Leidos At , , Va $54,600 - $113,400 a year
Knowledge of an Electronic Document Management System (such as ProjectWise, Vault).
Utilize existing data management systems to obtain customized reports and analyze data to advocate program needs.
Identify issues, analyze and perform audits on available information and recommend changes to management.
Ability to learn and perform content management on SharePoint system.
Exercise and demonstrate daily strong analytical and organizational skills.
Bachelor's degree and 3+ years of prior relevant experience of prior relevant; additional experience in lieu of degree.
Lcom It Support Technician
By University of Vermont At , Burlington, Vt
Minimum Qualifications (or equivalent combination of education and experience)
Diverse Issues in Higher Education
American Association for Affirmative Action
Community Organization (Please specify below)
Consortium of Higher Ed LGBT Resource Professionals
NAFSA: Association of International Educators
It Support Technician Jobs
By USPI At , Sioux Falls, Sd

The IT Support Technician is responsible for overseeing all helpdesk operations, new employee setup, and entry level network and server related issues. As the first line of defense, the IT Support ...

Associate It Technician Jobs
By Erie Insurance At , Erie, 16504, Pa $42,343 - $67,639 a year
Minimum Educational Requirements and Experience Equivalencies: High school diploma, or GED, required. Related technical experience preferred.
Contact Center telephone experience, and knowledge of Contact Center technologies
Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
Career development. Including a tuition reimbursement program for higher education and industry designations.
Effective verbal, written, and typing skills
It Support Technician Jobs
By CRANSTON At Augusta, GA, United States
Manage internal platforms, including Windows Server
Associate's degree with computer science focus or equivalent IT training and related certifications
Experience with Microsoft 365 Administration
Must have advanced knowledge of all Microsoft Windows desktop and server operating systems peripherals.
Powershell Scripting experience is plus!
Responsibilities For IT Support Technician
It Support Technician Jobs
By Pollo Campero At , Los Angeles, 90028, Ca
CompTIA A+, Microsoft, M365, CCNA certifications are preferred.
Summary of & Key Responsibilities
The position includes but is not limited to below key responsibilities:
Third-year college student in Systems Engineering or related is preferred.
Specialized technician in maintenance of computer equipment and operation of Windows Operating Systems and LAN/WAN networks.
Minimum 0 to 2 years in similar positions.
Senior It Support Technician
By TMZ At Los Angeles, CA, United States
Provide onsite, phone and remote support to users
5+ years industry experience (Experience in a TV production environment is required)
Must have good communication skills
Perform daily system checks of key systems
Provide technical hardware and software support for users
Deploy and maintain workstations for all employees
It Support Technician I - 0337
By Stafford County, VA At , , Va $41,226 - $70,096 a year
o Manages user accounts by unlocking, disabling and resetting password in AD domain;
o Assists in providing networking and communications for local and remote users;
o In-depth knowledge of Windows operating systems;
o Organizational and interpersonal skills;
o Exceptional customer service and communication skills, both verbal and written;
o Assists in maintaining, configuring, monitoring, and troubleshooting the County’s computer systems;
Support Technician (It) Jobs
By Desert Diamond Casinos & Entertainment At , Tucson, Az
Maintains knowledge of current technological developments/trends in area of expertise.
Knowledge of relevant state-of-the-art technology, equipment and/or systems.
Knowledge of guest service standards and procedures.
Knowledge of computer hardware and software and telecommunication systems.
Knowledge of current developments and technological trends in computer hardware and software.
Knowledge of available computing and/or network hardware and peripheral equipment.
It Support Technician Jobs
By Abstrakt Marketing Group At St Louis, MO, United States
Associate’s degree or higher IT-related degree (Networking Systems, Computer Science, etc.), relevant IT Certification, or 1+ year experience.
Basic Desktop support and Debugging Skills and Knowledge
While not required, let us know if you have basic knowledge or certification in the following areas:
Tier 1 desktop and service ticketing support (On-site and Limited Remote)
CompTIA A+ Certification or Similar
Responsible for Handling All New User Technology Onboarding
It Support Technician Jobs
By Resolution Technologies, Inc. At Atlanta Metropolitan Area, United States
Strong time management and teamwork skills
IT SUPPORT TECHNICIAN JOB DUTIES AND RESPONSIBILITIES
IT SUPPORT TECHNICIAN REQUIRED SKILLS AND QUALIFICATIONS
Provide user support in person, over the phone, and via remote tools
Multi-task, prioritize problems, and manage time to ensure timely resolution of incidents
Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills
It Support Technician Jobs
By Apptad Inc. At Sacramento, CA, United States

Work closely with IT department teams and customers to deploy IT end point devices. Occasionally lift materials up to 20 lbs. Be able to push dolly/carts with equipment loaded. Work in busy office ...