It Premium Support Associate
By Eli Lilly and Company At Indianapolis, IN, United States
Experience with IT service management frameworks such as ITIL.
Experience with project management methodologies such as Agile or Scrum is a plus.
UX certification such as Certified UX Professional (CPUX) or Certified User Experience Designer (CUXD) is a plus.
Excellent communication skills, both verbal and written.
Strong leadership skills and the ability to motivate and inspire a team.
Strong problem-solving skills and the ability to think creatively.