Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Systems Support Specialist I
Recruited by The City of Oklahoma City 8 months ago Address , Oklahoma City, 73102 $29.29 - $44.76 an hour
Systems Support Specialist Jobs
Recruited by State of Oklahoma 10 months ago Address Oklahoma City, OK, United States
It Support Specialist Jobs
Recruited by Discovery Behavioral Health DBH 1 year ago Address , Irvine, Ca $25 - $36 an hour

It Systems And Support Associate - Dietrich College

Company

Carnegie Mellon University
Address , Pittsburgh, 15213, Pa
Employment type FULL_TIME
Salary
Expires 2023-07-27
Posted at 11 months ago
Job Description
Dietrich Computing Operations (DCO) offers a service footprint that encompasses the needs of Dietrich personnel, ranging from purchasing a laptop, web support, graduate admissions, teaching technology/pedagogical support, research needs, process improvement, to sophisticated data analytics and visualization.
We are seeking an entry level IT Systems and Support Associate to join our team! This role is responsible for front line support of users of desktops, networks and IT resources. In this role, you will handle general questions and refer more complicated issues to higher level IT staff for their review or resolution.
Your core responsibilities will include:
  • Assists in routine/basic maintenance/administration of internal systems
  • Hardware, software, and network troubleshooting and user training, assisting in product evaluations.
  • Front line support of users of computers/devices and other IT resources
  • Logs issues and provides follow-up documentation through resolution steps
  • Contribute as part of a team within Dietrich Computing Operations

Flexibility, excellence, and passion are vital qualities within the Dietrich College. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:
  • Strong customer service demeanor; interpersonal skills
  • Attention to detail
  • Strong problem-solving and reasoning skills

Qualifications:
  • Prior help desk, work station, or IT experience is preferred
  • Associate’s degree in IT or related field

Requirements:
  • Successful background check

Are you interested in this exciting opportunity? Apply today!
CMU’s COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Staff and faculty must comply with all applicable COVID-19 mitigation requirements. Please see
Minimum Requirements to Return to Campus for details
regarding the university’s current COVID-19 mitigation requirements.
Location
Pittsburgh, PA
Job Function
Systems Administration and Support
Position Type
Staff – Regular
Full Time/Part time
Full time
Pay Basis
Hourly
More Information:
  • Statement of Assurance
  • Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
  • Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world.
  • Click here to view a listing of employee benefits