Assistant Guest Services Manager
By Mauna Lani, Auberge Resorts Collection At Kohala, HI, United States
Working knowledge of the Property Management system Opera & ALICE Suite are assets.
At least 2 years of Guest Service or related discipline and leadership experience.
Previous leadership experience in a luxury environment.
Maintains presence on the front drive to ensure proper guest service and smooth operations
Follow up information and guest preferences are noted in the guest's profile.
Ensures future arrival lists are reviewed and that needs are met prior to arrival.
Assistant Guest Services Manager
By Give Kids The World Village At , Kissimmee, 34746
Skills, Competencies, Education & Experience
Update and maintain in-house front office property management system as needed.
In-House front office property management, preferred.
Proven experience to delivery exceptional customer service.
Must be able to use creative problem solving skills and demonstrate decisiveness.
PC skills including Microsoft Outlook (Office, Word, Excel).
Assistant Director, Guest Services
By University of Iowa At Iowa City, IA, United States
Strong group facilitation and conflict management skills and a demonstrated ability to unite individuals around a common goal.
Must be detail oriented, with excellent time management and organizational skills.
Problem-solving and change management skills with a focus on maintaining and developing relationships and partnerships.
Establish consistent and effective communication with staff regarding management, leadership, organizational, and committee priorities and activities.
Oversee personnel functions in accordance organizational policies and procedures; make decisions regarding recruitment, onboarding, development, and human resource management of staff.
Implementation of initiatives deemed necessary to achieve service excellence objectives established by the Office of the Patient Experience and executive leadership.
Guest Services Assistant Department Manager
By Festival Foods At Madison, WI, United States
Assists with check-ins, training checklists, interviewing, guest services department meetings, labor management and associate accountability
One to three years previous leadership experience preferred or equivalent combination of education and experience. High School education required
Excellent planning and organizational skills, with the ability to manage multiple and constantly changing priorities
Directly oversees Guest Services activity to ensure a positive guest experience and team environment
Communicates department priorities to Guest Services team and delegates responsibilities
Manages communication through emails, one to one meetings, department meetings, etc.
Guest Services Assistant Department Manager Pm
By Festival Foods At Madison, WI, United States
High School Education or equivalent combination of education and experience
Reinforces customer service and performance expectation to ensure execution of a great experience for associates and guests on a daily basis
1 year Grocery experience preferred with 6 months in a Customer Service Representative or equivalent leadership position
Knowledge of customer service operations and must be able to make timely and effective decisions
Strong organizational, oral and written communication skills and the ability to lead a diverse team in a fast paced environment
Strong teamwork skills with the desire and ability to educate and train others
Guest Services Assistant Department Manager Pm
By Festival Foods At Green County, WI, United States
High School Education or equivalent combination of education and experience
Reinforces customer service and performance expectation to ensure execution of a great experience for associates and guests on a daily basis
1 year Grocery experience preferred with 6 months in a Customer Service Representative or equivalent leadership position
Knowledge of customer service operations and must be able to make timely and effective decisions
Strong organizational, oral and written communication skills and the ability to lead a diverse team in a fast paced environment
Strong teamwork skills with the desire and ability to educate and train others
Guest Services Assistant Department Manager - Menasha
By Festival Foods At Menasha, WI, United States
Assists with check-ins, training checklists, interviewing, guest services department meetings, labor management and associate accountability
One to three years previous leadership experience preferred or equivalent combination of education and experience. High School education required
Excellent planning and organizational skills, with the ability to manage multiple and constantly changing priorities
Directly oversees Guest Services activity to ensure a positive guest experience and team environment
Communicates department priorities to Guest Services team and delegates responsibilities
Manages communication through emails, one to one meetings, department meetings, etc.
Guest Services Assistant Manager
By OMSI At Portland, OR, United States
Supports the Guest Services Manager with member support such as communication, profile data accuracy, and benefits overview;
Identifies areas for cost-saving and revenue generating activities in daily operations e.g. staffing levels, inventory and stock management;
Additional Requirements/Preferences; Including Licenses and Certifications:
Collaborates with the Program Sales department to welcome group guests into the museum and maximize member participation in OMSI's educational programs;
Serves as the GS team's leadership in the absence of the GS Manager and/or Director;
Excellent organizational, analytical, and problem solving skills;
Director Of Guest Services
By The Wurzak Hotel Group At King of Prussia, PA, United States
Attention to details with good organizational and efficient time management skills.
Any other tasks/duties as requested by management.
Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel.
Receive information from the previous shift manger and pass on pertinent details to the oncoming manager.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests’ managers and other employees.
Perform special projects and other responsibilities as assigned.
Assistant Manager Of Dfd
By Krispy Kreme At West Allis, WI, United States
2-5 years management experience in a retail or QSR environment
Experience with sales, management, production, and customer service
Work with management and team members to improve performance and implement new initiatives
Must perform all related competencies outlined in the Krispy Kreme Shift Management Training Workbook
Manage order planning to meet daily demand
Provide off-premise data to Market Sales Manager as required.
Director Of Guest Services
By Boar's Head Resort At Charlottesville, VA, United States

The Director of Guest Services is to direct all phases of the resort's guest service and front of house operations providing a luxury service to the guests. Direct and coordinate the activities of the ...

Director Of Guest Services
By Terranea Resort At Palos Verdes Peninsula, CA, United States

Responsibilities Directly manage the Guests Services department by providing supervision, training, scheduling and evaluating of performances of the Concierge team, ensuring that all procedures ...

Guest Services Assistant Department Manager
By Festival Foods At La Crosse, KS, United States
Assists with check-ins, training checklists, interviewing, guest services department meetings, labor management and associate accountability
One to three years previous leadership experience preferred or equivalent combination of education and experience. High School education required
Excellent planning and organizational skills, with the ability to manage multiple and constantly changing priorities
Directly oversees Guest Services activity to ensure a positive guest experience and team environment
Communicates department priorities to Guest Services team and delegates responsibilities
Manages communication through emails, one to one meetings, department meetings, etc.
Assistant Guest Services Manager - Wyndham Seawatch
By Wyndham Destinations At , Myrtle Beach, 29572, Sc
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
Legal and identify theft plan
Wellness program (subject to provider availability)
We Put the World on Vacation
Director Of Guest Services
By Hilton Grand Vacations At Waikiki, HI, United States

The Director of Guest Services is responsible for the overall management of the Front Office operations. The position works with the Resort Leadership Team to develop and implement improvements to ...

Assistant Services Manager Jobs
By Ulta Beauty At New York, NY, United States
2 - 3+ years of relevant, fast-paced retail management work experience or other relevant work experience
2 years of management experience, management license as required by state law
Assisting with recruitment, training, product knowledge, skills development, safety, recognition and legal compliance
Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
Demonstrated knowledge of state board of cosmetology regulations and hiring requirements
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives
Assistant Manager Of Food Services
By Peoria Park District At Peoria, IL, United States

Do you have an interest in working as the Assistant Manager of Food Services with Peoria Zoo & Owens Center? Apply online today. Pay: $17.50 per hour. Manage concession operations in absence of ...

Assistant Guest Services Manager - The Little Nell
By Aspen Skiing Company At Aspen, CO, United States
Strong people skills with management experience could be substituted for higher education
Degree in hotel management or general field of study preferred
Work with other departments to communicate and to ensure a five star/five diamond class experience for the owners and guests
Manager and maintain working environment and administration for staff
Perform Manager on Duty as required
Review guest arrivals and departures and identify specific requirements as needed
Guest Services Associate, Isle Of Palms
By AvantStay At Isle of Palms, SC, United States
Excellent organization and time management skills
General upkeep of the office, including management of collateral, office supplies, owner arrival supplies, etc.
The role has a starting pay of $18 per hour dependent on your skills and experience
Notify property manager if any non-routine proposal/invoice will be over $200.00.
Perform additional responsibilities as required
2 years front office and or reservation experience
Guest Services Assistant Department Manager
By Festival Foods At Onalaska, WI, United States
Assists with check-ins, training checklists, interviewing, guest services department meetings, labor management and associate accountability
One to three years previous leadership experience preferred or equivalent combination of education and experience. High School education required
Excellent planning and organizational skills, with the ability to manage multiple and constantly changing priorities
Directly oversees Guest Services activity to ensure a positive guest experience and team environment
Communicates department priorities to Guest Services team and delegates responsibilities
Manages communication through emails, one to one meetings, department meetings, etc.