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Application Support Analyst Jobs in California

Technical Analyst Iii, Application & Infrastructure Support
By Sutter Health At , Sacramento $42.98 - $64.47 an hour
Expert knowledge of assisting in the development of processes and procedures.
Expert knowledge and understanding of information technology concepts.
Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner.
Equivalent experience will be accepted in lieu of the required degree or diploma.
This position is work from home eligible.
There will be after-hours on-call support on a rotational basis (1 week, every 4-6 weeks after 6 months of employment).
Senior Application Support Analyst
By SoFi At San Francisco, CA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Application Support Analyst Jobs
By The Intersect Group At Newport Beach, CA, United States
• Experience demonstrating leadership or project management experience
• Designs, develops and maintains reports and dashboards based on business requirements;
• 3+ years of experience in Information Technology, SDLC environment.
• Must have experience supporting large portfolio of apps.
• Hands-on development experience (nice-to-have)
• Monitors the operating performance and system availability of assigned software; performs testing, maintenance, upgrades and/or installations;
Application Support Analyst Jobs
By SoFi At , San Francisco, 94129, Ca
Must have user support skills, especially interpersonal communication, and patience.
Together with our members, we're changing the way people think about and interact with personal finance.
Maintain, analyze, troubleshoot, and repair system application issues.
Support Wyndham's applications including Encompass, Blend, Velocify, InContact, etc.
Respond to end user support requests and documents resolution via help desk software.
Handle escalated tickets for Application Support from junior members of the Help Desk team.
Application Support Analyst Jobs
By SoFi At San Francisco, CA, United States
Must have user support skills, especially interpersonal communication, and patience.
Maintain, analyze, troubleshoot, and repair system application issues.
Support Wyndham’s applications including Encompass, Blend, Velocify, InContact, etc.
Respond to end user support requests and documents resolution via help desk software.
Handle escalated tickets for Application Support from junior members of the Help Desk team.
Act as a leader and mentor to junior members of the team for escalated tickets and training.
Application Analyst, Fountain Valley Support (Remote Based In Us)
By Other Staff At , Fountain Valley, Ca $33.40 - $50.10 an hour
Develop and maintain troubleshooting/how-to documents to enable other team members to share responsibilities/avoid knowledge silos
Support all critical service management processes: Incident Management, Problem Management, Change Management, and Application Enhancements
Knowledge of computer applications and systems, as well as interpersonal and organizational?problem-solving?skills will be essential to perform this role
Provide support to higher level managers or serve as a team member on complex projects
Teamwork, ability to self-start, and?excellent written and verbal?communication skills will be mandatory for this role.??
Strong organizational skills, decisive judgement, and the ability to establish predictable outcomes for our customers is required

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for an Application Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and assistance to ensure customer satisfaction. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Application Support Analyst Job Description An Application Support Analyst is responsible for providing technical support to users of computer applications. They are responsible for troubleshooting and resolving application-related issues, as well as providing training and guidance to users. Application Support Analyst Job Skills
• Strong knowledge of computer applications and software
• Excellent problem-solving and troubleshooting skills
• Ability to communicate effectively with users
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively
Application Support Analyst Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in application support or related field
• Knowledge of database systems and programming languages
• Certification in relevant software applications
Application Support Analyst Job Knowledge
• Knowledge of computer applications and software
• Knowledge of database systems and programming languages
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of customer service principles and practices
Application Support Analyst Job Experience
• Experience in application support or related field
• Experience in customer service
• Experience in providing technical support
• Experience in training and guidance
Application Support Analyst Job Responsibilities
• Troubleshoot and resolve application-related issues
• Provide technical support to users
• Train and guide users on the use of applications
• Monitor application performance and make necessary adjustments
• Maintain and update application documentation
• Respond to user inquiries in a timely manner
• Develop and implement application support processes and procedures