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Airport Customer Service Supervisor Jobs in California

Airport Customer Service Representative
By SFO At , San Francisco, 94125
College graduate with good English communication skills
Excellent communication skills (written, verbal, presentation)
Benefits: Health Insurance, Competitive Salary & Bonuses
Interact directly with customers and team members to maintain a high level of customer service
Perform and coordinate functions related passenger processing at counter, departure and/or arrival
Handle administrative duties such as invoices, and communications with various entities
Customer Service Manager, Airport Customer Experience
By American Airlines At , San Francisco, Ca $65,000 - $79,301 a year
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
This job is a member of the Field Stations Team within the Customer Experience Division.
Annual salary to be offered: $65,000.00 - $79,300.65
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
Supervisor Customer Service Jobs
By HCA Healthcare At Campbell, CA, United States
KNOWLEDGE, SKILLS AND ABILITIES: This position requires the following minimum requirements:
Education assistance (tuition, student loan, certification support, dependent scholarships)
Administers performance management, recognition and disciplinary actions on a timely basis
Learn More About The Benefits Offered For This Job.
Family support through fertility and family building benefits with Progyny and adoption assistance.
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Customer Service Manager, Airport Customer Experience
By American Airlines At San Diego, CA, United States
This job is a member of the Field Stations Team within the Customer Experience Division.
Annual salary to be offered: $65,000.00 - $79,300.65
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Customer Service Manager, Airport Customer Experience
By American Airlines At San Francisco, CA, United States
This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
Annual salary to be offered: $65,000.00 - $79,300.65
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Utilities Customer Service Supervisor
By City of Riverside At Riverside, CA, United States
Respond to and make final decisions regarding difficult customer complaints requiring a thorough knowledge of rules, rate schedules, and collection policies.
Remove meters; install remote reading devices, and devices to discourage energy and water theft; perform meter testing activities.
Monitor, plan, assign and manage workload while monitoring staff interactions with customers in person, in writing and by telephone.
Experience When Assigned To The Customer Service Division
For the CURRENT VACANCY in Customer Service, experience in the following areas is highly desired:
Assign, supervise, and participate in the processing of applications for utility services.
Customer Service & Operations Supervisor
By HOPICS At Los Angeles, CA, United States
Minimum Qualifications - Knowledge, Skills, And Abilities Required
Strong problem-solving and time management skills.
Possess extensive knowledge of HOPICS programs.
Regularly exhibit HOPICS Core Values and manage direct reports to HOPICS Core Values standards.
Adhere to HOPICS dress code policy and manage direct reports to HOPICS dress code standards.
Manage, organize, and prioritize daily tasks.
Customer Service Manager, Airport Customer Experience
By American Airlines At Santa Ana, CA, United States
This job is a member of the Field Stations Team within the Customer Experience Division.
Annual salary to be offered: $65,000.00 - $79,300.65
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Customer Service Representative (Ont Airport)
By CLEAR (clearme.com) At Ontario, CA, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $16.75 / hour
Customer Service Supervisor Jobs
By Murata At Irvine, CA, United States
Three+ years of experience in service or materials management.
Must possess typing skills for accurate data entry.
Provide leadership and supervision to direct reports (Sales Planners). Additionally, selects and manages the performance of direct reports.
Perform other job-related responsibilities and duties as may be assigned from time to time.
Ability to demonstrate proficiency in interpersonal skills including effective collaboration and communication skills.
Ability to demonstrate strong analytical skills.
Supervisor Customer Service - Sacramento (Smf)
By Southwest Airlines At , Sacramento, 95837, Ca $32.32 - $33.65 an hour
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
Fully functioning, broad knowledge in:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck*
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit**
Pay amount does not guarantee employment for any particular period of time.
Customer Service Manager, Airport Customer Care
By American Airlines At , Los Angeles, Ca $65,000 - $79,301 a year
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
This job is a member of the Airports Team within the Customer Experience Division.
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Supervisor - Airport Operations Customer Service, Part-Time 30 Hours
By United Airlines At , San Francisco, 94128, Ca $51,700 - $64,900 a year
High School Diploma, GED, or education equivalent
Strong sense of ownership, understands operations and how to translate knowledge to business goals
Strong written and oral communication skills
Experience leading and influencing a team and customer service experience
Successful completion of interview required to meet job qualification
Bachelor's Degree or relevant job experience will be equally considered
Customer Service Agent (Lax Airport)
By Sixt Rent A Car At , Los Angeles, 90045, Ca $22.80 an hour
Los Angeles, CA 90045: Reliably commute or planning to relocate before starting work (Required)
Customer Service: 1 year (Preferred)
**$1,500 sign-on bonus + monthly bonuses**
Supervisor, Customer Service Jobs
By Health Net At , Sacramento, Ca $58,100 - $104,700 a year
Ensure the team meets its goals and objectives through effective hiring, performance management, coaching and career development.
Analyze and advise management of personnel, work-flow issues and trends and recommend resolutions.
Educate members regarding plan benefits as appropriate and refer members to Connections Representatives.
Act as the Complaints Coordinator; ensuring all complaints are resolved and responded to appropriate parties.
Develop, implement and maintain materials and programs ensuring production and quality standards are met.
Hire, motivate, coach, counsel, and supervise the daily functions of the provider services staff.

Are you looking for an exciting and rewarding career in customer service? We have an opening for an Airport Customer Service Supervisor at our busy airport! As the Supervisor, you will be responsible for managing a team of customer service agents, ensuring that all customer inquiries are handled efficiently and professionally. You will also be responsible for developing and implementing customer service policies and procedures, as well as training and coaching your team. If you have excellent communication and problem-solving skills, and a passion for customer service, this could be the perfect job for you!

Overview The Airport Customer Service Supervisor is responsible for providing excellent customer service to passengers and other airport personnel. They are in charge of supervising customer service staff, ensuring that all customer service needs are met, and resolving customer service issues. Detailed Job Description The Airport Customer Service Supervisor is responsible for overseeing the customer service staff at the airport. This includes ensuring that customer service staff are providing excellent customer service to all passengers and other airport personnel. The supervisor is also responsible for resolving customer service issues, such as complaints or disputes. The supervisor is also responsible for training and developing customer service staff, as well as ensuring that customer service standards are met. Job Skills Required
• Excellent customer service skills
• Ability to effectively manage and motivate staff
• Excellent communication and interpersonal skills
• Ability to handle customer complaints and disputes
• Knowledge of airport operations and procedures
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in business, hospitality, or a related field
• Previous customer service experience
• Previous supervisory experience
• Knowledge of airport operations and procedures
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of airport operations and procedures
• Knowledge of customer service software and systems
Job Experience
• Previous customer service experience
• Previous supervisory experience
• Experience in a fast-paced environment
Job Responsibilities
• Supervise customer service staff and ensure that customer service standards are met
• Train and develop customer service staff
• Resolve customer service issues, such as complaints or disputes
• Ensure that customer service needs are met
• Monitor customer service performance and provide feedback
• Maintain customer service records and reports