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Airport Customer Service Supervisor Jobs in Nevada

Supervisor, Customer Service Jobs
By GAN At Las Vegas, NV, United States
Lead a team of customer service representatives in responding to B2B issues and questions relating to the services we offer.
Demonstrate strong understanding and experience in MS Office
Excellent English written and verbal communication skills
Previous experience in a gaming/gambling role would be advantageous
Previous experience in dealing with customer fraud would be advantageous
Additional characteristics required for this role are diligence, patience, problem solving skills, etc.
Customer Service Manager, Airport Customer Operations
By American Airlines At Las Vegas, NV, United States
This job is a member of the Airports Team within the Customer Experience Division
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Cs – Customer Service Supervisor Job – Reno, Nv
By Talentcare At Reno, NV, United States
Assist in training other Customer Service Representatives at the request of management.
Organize periodic shift meetings and facilitate communication between shift personnel and management.
Does not enforce policy or evaluate employees; however is responsible for bringing personnel matters to the management team.
Strong working knowledge of customer service principles and the Atlantic Aviation service philosophy.
Match personnel talent to company need to ensure maximum employee engagement and company benefit.
Dispatch responsibilities – such as coordinating services between customers and Line Service personnel.

Are you looking for an exciting and rewarding career in customer service? We have an opening for an Airport Customer Service Supervisor at our busy airport! As the Supervisor, you will be responsible for managing a team of customer service agents, ensuring that all customer inquiries are handled efficiently and professionally. You will also be responsible for developing and implementing customer service policies and procedures, as well as training and coaching your team. If you have excellent communication and problem-solving skills, and a passion for customer service, this could be the perfect job for you!

Overview The Airport Customer Service Supervisor is responsible for providing excellent customer service to passengers and other airport personnel. They are in charge of supervising customer service staff, ensuring that all customer service needs are met, and resolving customer service issues. Detailed Job Description The Airport Customer Service Supervisor is responsible for overseeing the customer service staff at the airport. This includes ensuring that customer service staff are providing excellent customer service to all passengers and other airport personnel. The supervisor is also responsible for resolving customer service issues, such as complaints or disputes. The supervisor is also responsible for training and developing customer service staff, as well as ensuring that customer service standards are met. Job Skills Required
• Excellent customer service skills
• Ability to effectively manage and motivate staff
• Excellent communication and interpersonal skills
• Ability to handle customer complaints and disputes
• Knowledge of airport operations and procedures
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in business, hospitality, or a related field
• Previous customer service experience
• Previous supervisory experience
• Knowledge of airport operations and procedures
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of airport operations and procedures
• Knowledge of customer service software and systems
Job Experience
• Previous customer service experience
• Previous supervisory experience
• Experience in a fast-paced environment
Job Responsibilities
• Supervise customer service staff and ensure that customer service standards are met
• Train and develop customer service staff
• Resolve customer service issues, such as complaints or disputes
• Ensure that customer service needs are met
• Monitor customer service performance and provide feedback
• Maintain customer service records and reports