Workflow Systems Analyst Jobs

Summary

Are you a big-picture thinker who loves setting ambitious goals? Do you have a passion for understanding how each line of code affects all the others? In the Core Operating Systems group, you’ll ensure the OS is inseparable from each device’s identity as a whole. That’s because this group is committed to building fully integrated operating systems that combine hardware, software, and apps into a single Apple experience. Your dedication to cross-disciplinary collaboration will help develop groundbreaking technologies, such as iOS, macOS, watchOS, and tvOS. By crafting these distinct, multidisciplinary user experiences, you’ll continue to uphold and advance the excellence people expect from Apple devices.

The Platform Services & Operations team in Core OS is looking for a Workflow Systems Analyst to design and develop crucial workflow tooling at scale. We enable teams to deliver high quality software through best in class engineering experiences, efficient workflow, data driven insights, and a culture of continuous improvement. Your focus is delivering useful data insights, and engaging with partners across the organization to provide coaching in support of workflow initiatives.

Key Qualifications

5+ years of professional experience in software development as data analyst, software engineer or technical PM
Experience planning and driving execution across disparate partner groups towards a unified goal
Strong proven understanding of SDLC and Quality Management
Ability to synthesize key success measures, present policy and process recommendations to all levels of leadership
Effective at researching and documenting workflows/processes into workflow charts
Working with data; querying and visualization, the display of quantitative information, using Tableau
Leading customer relationships; comfortable presenting to groups, collecting and implementing feedback

Description

Engage with leadership to drive workflow improvement initiatives in both quality and efficiency
Dashboard development; visualize key information, iterate presentation and design with customers
Translate data into insights; identify behavioral patterns and trends within large data sets
Research and characterize the current state of software development workflow; understand systemic challenges and pinpoint processes that need improvement
Work with a team of data scientists and full stack engineers, to derive and develop targeted insights through centrally run interactive dashboards using Tableau
Work directly with teams to incorporate insights into their active monitoring and decision making processes
Monitor results of your engagements and regularly report on wins and challenges to executive leadership

Education & Experience

B.S. in Data Science, Computer Science, or equivalent experience.

Additional Requirements

Highly proficient in data analytics, summary statistics, and principles of descriptive analysis, including advanced Tableau development
Proven track record to affect positive outcomes across a distributed organization with formal organizational change techniques
Familiarity with DevOps metrics, and LEAN software delivery concepts
Software Development; understanding build pipelines, merging, test systems and methods, and the delivery of code

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $121,000 and $230,000, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Role Number: 200473453