Windows Systems Administrator/ Application Support

Windows Systems Administrator/ Application Support
Berkeley Heights NJ - 100% onsite - 5 DAYS A WEEK
Duration: 6 months

We are looking for a L2 systems and application support who has moderate experience with Control M.

Control M: Moderate experience
SQL: Experience in infrastructure and dB work + Installation, configuring dB, backups and servers
App Support: experience supporting an App Support Team. L2 support
Team player, proficient in communicating /coordinating with other teams, created a lot of SOPs.
Windows: Poweshell, administration, Microsoft Desktop Services, Virtual Services


The candidate for this position will require knowledge of Windows, SQL servers and databases, and Control-M and/or SFG applications support. Previous experience working with JBOSS, Websphere, Wildfly and AWS is a plus. Day-to-day responsibilities will include developing support utilities and applications for managing services configurations, addressing client/vendor/internal escalated requests for assistance, engaging with implementation teams on the build-out of applications. Must have overall understanding of DevOps and fundamental multi-tier application support. Rotating on-call, project participation, and business continuity support for the Cash and Logistics products as they migrate from a third party data center to a Fiserv data center, Assist and develop scripting alerts to monitor production systems, respond to and troubleshoot escalated incidents. Must have excellent communication skills, as the role interfaces with clients, vendors, and business partners.

Essential Job Responsibilities
• Experience with Windows systems troubleshooting within non-production and production multi-tier 36environments.
• Background in Control-M and/or Sterling File Gateway (SFG) is required.
• 24x7 on call support of applications on a rotating basis and participate in resolution of escalated incidents.
• Create application monitoring scripts and automate alerts that can inform of problems in logs files.
• Recommend performance and infrastructure capacity improvements as well as enhancements to existing macros and utilities in use.
• Point of escalation accountable for diagnosing and resolving customer impacting issues.
• Review turnover artifacts to ensure completion prior to executing production installs.
• Participate in assigned projects representing the support organization, communicate status, issues and delivery risks.
• Participate in Patch deployment scheduling and grouping of deployments. Individual will validate systems are operating as they should after a Patching process has completed. Will work with release management when required. Document install defects and assign severity to the problem that occurs and work with various teams to determine root cause.