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Warranty Administrator Jobs

Company

Rush Enterprises
Address , New Braunfels, 78130, Tx
Employment type
Salary
Expires 2023-06-09
Posted at 1 year ago
Job Description
The Warranty Administrator is responsible for preparing, recording, and submitting warranty claims to central warranty, to the factory and/or distributor and reconciling them accordingly.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:
  • Review technician comments on repair operations, verify correct and complete for warranty submission.
  • Separate warranty repairs, create splits in the business system as appropriate.
  • Track and/or store warranty parts up to final claim resolution.
  • Code warranty repairs in the business systems to create claims.
  • Engage Foremen, OEM District Service Manager, and District Technical Manager as needed to ensure all appropriate entry or adjustment of technician time in the business system according to standard and agreement.
  • Return open non-warranty repair operations to Service Administrator for invoicing or invoice to customer accounts.
  • Maintain competency in understanding OEM SRT times, challenging all parties to ensure all time is accounted for as approved for all RO line items.
  • Review parts on repair operations are correct and engage the appropriate parties for to ensure corrections are made when applicable.
  • Verify parts have been shipped to the factory or distributor and provides parts/cores scrap list.
  • Process warranty claims on a timely basis for each franchise or distributor.
  • Communicate with Central Warranty on resubmission for all rejected claims promptly or receive authorization to write them off.
Benefits:
We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications:
  • Appropriate manufacturer training.
  • Three months related experience and/or training; equivalent combination of education and experience.
  • High school diploma or general education degree (GED).

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.