Virtual Office Manager 100% Remote

Title: Office Manager.

Reports to: Director of Operations.

Compensation: $45-50 annually plus bonus.

POSITION IS REMOTE BUT MUST BE IN THE NASHVILLE TENNESSEE AREA.

At Master’s Transportation, we hold ourselves to a high standard and strive for excellence in all that we do. Our culture of high integrity is a non-negotiable value that we demand from all our team members. With a positive, can-do attitude, we approach every challenge as an opportunity to grow and improve. We are a solution-oriented company, always looking for innovative ways to solve problems and meet the needs of our clients. These core values drive our business practices and are the foundation of our success.

The Office Manager will work directly with the Director of Operations to manage the fleet in their location. The Office manager is responsible for general office and administrative support for their office in their territory. The Office Manager leads a team of approximately 2 direct reports. This role also supports general human resource duties such as hiring and onboarding.

Responsibilities and duties:

• Maintain fleet readiness by communicating daily with external and internal service providers.
• Preparing necessary paperwork and deliver it to accounting to ensure timely invoicing.
• Track fleet maintenance completion in accordance with intervals of maintenance for all rental units.
• Manage and review invoices from vendors.
• Hire and manage the Front desk representative and Porter for their territory.
• Ensure office is running efficiently and effectively for your territory.
• Ensure customers are rebilled for excessive mileage, fuel fees, cleaning fees, damages, and delivery fees.
• Must be able to develop and maintain relationships with customers and vendors.
• All other duties as assigned.
• Frequent review and update of the tracking spreadsheet, sell over list, and detailed unit calendar.
• Contribute to team effort by accomplishing related results as needed.
• Attend meetings with Director of Operations and other Office Managers.

Skills and qualifications:

• Friendly and professional demeanor.
• Strong negotiation skills.
• Can-do attitude.
• Good customer service skills.
• Basic Microsoft Office Skills (Excel, Word, Outlook, Access, SharePoint).
• Good communication skills, both verbal and written.
• High school degree or equivalent.
• Strong organizational and multi-tasking abilities.
• Self-motivator seeking process improvement.

Work Environment:

• This job operates in a professional office environment.
• This role routinely uses standard office equipment.