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U.s. Regional Lead, Retail
Company | Dentsu Creative |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Advertising Services |
Expires | 2023-07-02 |
Posted at | 10 months ago |
Company Description
- Represent the brand and MKTG with the highest level of professionalism, expertise and enthusiasm.
- Serve as a proactive mentor to the MDM team in your region.
- Build relationships with and in of support of designated retail partners at the regional level.
- Foster a focused and dedicated team dynamic that celebrates the contributions and creativity of the individual team members.
- Review, edit and submit all proposed staff and event schedules monthly and quarterly.
- Travel to each market in region to conduct site check-ins and performance reviews.
- Participate in regional management and product training sessions.
- Support & collaborate with your MDMs as they work with GMs to plan instore support, promotional events and general relationship building.
- Exhibit flexibility and adaptability while managing shifting priorities, show ability to work under pressure.
- Seek retailer feedback and support their training goals.
- Serve as the face of PULSE to the client in your region with focus on building and maintaining a strong collaborative and trusting relationship.
- Serve as main point of contact for all program staff in region, with direct reports of Market Development Managers (MDMs).
- Recruit, interview and hire staff members in your region.
- Lead by example and demonstrated success in meeting & KPIs.
- Monitor in-store performance results of all PULSE team members in your region.
- Meet staff attrition goals through best practices in recruitment and talent development.
- Offer solutions to program ‘growing pains’.
- Guide MDMs on best practices in leadership, staff management, team development & performance and retention.
- Attend regional training events to stay up-to-date on full product line knowledge.
- Ensure all staff members are properly trained on product features and benefits
- Share both positive/constructive feedback and observations on team focuses & overall growth.
- Serve as point of escalation for any issues that arise in region.
- Be able to communicate the brand’s sales and marketing initiatives.
- Meet pre-defined sales and marketing goals.
- Strategically define and manage all team schedules on a quarterly and monthly basis to meet goals.
- Exhibit strong organizational skills and ability to meet deadlines.
- Manage travel and meet budget goals for your region.
- Support the MDM’s as they manage a staff of ASRs to execute in-store promotional events, train store associates and build brand awareness through maintaining an enthusiastic, skilled and productive team that meets its goals.
- Participate in store visits with MDMs & ASRs based on pre-defined schedules and compliance goals.
- Communicate at a high level both oral and written.
- Support the planning, coordination, and execution of in-store promotional and special events.
- Ensure all team members complete all reporting in timely and accurate manner.
- Provide retailer feedback and qualitative and quantitative data through timely, accurate updates and reports to Regional Leads.
- Collect and report sales/marketing data (business intelligence) and measurable data.
- Exhibit understanding of retail business metrics and decision processes.
- Maintain real-time status on all major KPIs for program.
- Collect, report and analyze customer feedback, competitive information and sales/marketing data.
- 1+ years retail experience
- Strong attention to detail and quality
- An understanding of the social and digital development and production processes
- 2+ years account management experience
- Effectively writes clear, concise logical internal and client documents
- Ability to solve problems creatively
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