Training Delivery Coordinator Jobs

Summary:
This position works collaboratively with all members of the Learning and Leadership Institute performing administrative duties, assisting with operational activities, and coordinating training delivery for both instructor-led and digital content delivery. Working closely with cross-functional customers, this role ensures a positive learning experience by managing the logistical aspects of training delivery. This position also has responsibilities for customer service, process improvement, data collection, and reporting.
This is a remote position with regular on-site responsibilities (i.e. “hybrid”).
Responsibilities:
Provide overall administrative support including, but not limited to: coordinating meetings and events, creating and/or formatting various documents (e.g. Microsoft Word, Excel), creating and maintaining a logical system and directory for active and archived electronic files; maintaining the department intranet home page.
Maintain the Learning Center event calendar; coordinate events including the scheduling of rooms and attendees. Act as first point-of-contact for Learning Center learners and users. Provides a human-centered approach to customer service.
Assist professional staff and director with complex scheduling needs based on established norms. Coordinate administrative aspects of events including logistics, creation and/or procurement of materials and supplies without specific direction. Carries out procurement duties in a cost-conscious manner.
Coordinate administrative activities for specific programs such as our various leadership development programs including catering, procuring materials, scheduling rooms and participants, participant roster management, and communicating relevant information to leaders.
Perform administrative and reporting activities related to digital delivery of learning content specifically with the Learning Management System (LMS). Assists with other forms of digital content delivery including not-yet-known and emerging technologies.
Collect and analyze performance metrics (e.g. usage, ROI, etc) using appropriate software (e.g. Excel, Access, etc). Create charts, graphs and reports to illustrate measures or results using appropriate software (e.g. Microsoft Word, Excel, Access or PowerPoint). Collect internal data (employee opinions, attitudes, performance and quality metrics using appropriate survey administration software (e.g. Survey Monkey).
Continuously identify, propose or implement opportunities for improving department operations and processes. Partner closely with Learning and Leadership Institute leaders to create administrative efficiency.
WORK EXPERIENCE
2+ years Job related experience Required
High-level administrative experience or experience as a department coordinator Preferred
EDUCATION
Four-year Bachelor's degree or equivalent experience Required
About Us
Children’s Health values the role each member of our team plays in helping us make life better for children. We employ more than 7,500 people and provide rewarding career opportunities that help them reach their highest potential.
We also hold Magnet recognition from the American Nurses Credentialing Center for nursing excellence, we serve as the primary pediatric teaching facility for the University of Texas Southwestern Medical Center , and we are widely recognized for delivering high quality care .
Children’s Health has also been named one of the 150 Top Places to Work in Healthcare by Becker’s Healthcare for nine consecutive years. We invite you to learn more about Children’s Health.
Benefits
Children’s Health offers competitive pay, a comprehensive benefits program and opportunities for learning and career development. We promote a diverse and inclusive workplace, and our team members have a voice in their work through surveys and town halls.