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Technology Business Systems Analyst
Company | American Express Global Business Travel |
Address | , Remote |
Employment type | FULL_TIME |
Salary | $46,000 - $93,000 a year |
Expires | 2023-10-22 |
Posted at | 8 months ago |
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
Technology Business Systems Analyst (Ovation)
**Travel Industry Experience Required**
Job Purpose
The Business Systems Analyst is responsible for analyzing current business processes and making recommendations for improvement based on industry trends and requirements of the organization and clients.
Responsibilities
Analyze current business processes and make recommendations for improvement
Draft clear and precise requirements documents
Oversee implementation projects as assigned by the manager
Oversee testing (UAT) post development
Collaborate with colleagues and business partners to ensure required deliverables and timelines are met
Job Requirements
5+ years TMC operations experience
Comprehensive understanding of TMC frontline operations and ticketing
Proficiency with Sabre GDS
Excellent analytical and problem-solving abilities
Excellent written and verbal communication skills
Proven ability to work with cross functional teams and 3rd party suppliers in order to achieve business results
Proficiency with Microsoft Office products: Word, Excel, Outlook, Visio (preferred)
Knowledge and experience with online booking tools and fulfillment processes is preferred
Ability to identify and comprehend potential downstream impact of changes to a process
Strong time management, organizational and follow-through skills
Ability to handle multiple projects and tasks, prioritize and organize effectively
Location
The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
GBT 2023 Benefits-at-a-Glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
- And much more!
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- Wellbeing resources to support mental and emotional health for you and your immediate family.
All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.
We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult
GBT Recruitment Privacy Statement
. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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