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Technical Content Strategist, Google Cloud

Company

Google

Address United States
Employment type FULL_TIME
Salary
Category Information Services,Technology, Information and Internet
Expires 2023-07-06
Posted at 11 months ago
Job Description
Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:
In-office locations: Mountain View, CA, USA.
Remote location(s): United States.Minimum qualifications:
  • Bachelor's degree in Technical Communications, or equivalent practical experience.
  • 3 years of experience as an Information Architect or Content Strategist.
Preferred qualifications:
  • Experience with analysis of content use and gaining insights from user studies and analysis.
  • Experience defining and developing taxonomies for content and websites.
  • Experience designing and evolving an online content that supports multiple user journeys.
  • Experience optimizing content sets for search and discoverability (SEO).
  • Experience as an information architect driving and deploying new content assets and processes across multiple teams for a large enterprise content set.
About The Job
Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that’s useful to their audience.
As a Content Strategist, you will provide content strategy expertise and leadership to technical writers and engineers who create technical content. You will influence documentation development in several product areas. You will define a content strategy for a variety of user experiences or multimedia approaches by defining the problem, setting goals, helping implement solutions, and measuring effectiveness.
In this role, you will collaborate with executive business partners and ensure our content maps to the journeys. You will support and mentor Technical Writers and collaborate with UX and product management to identify content gaps in their product areas and design use cases with supporting assets such as text, tutorials, videos, and more. You will ensure that our information architecture improves usability, discovery, and access.
The US base salary range for this full-time position is $121,000-$181,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
Responsibilities
  • Audit the existing content, perform gap analysis, and determine how to present new and existing content in compelling ways to customers.
  • Contribute to strategic initiatives around content experience, content navigation, content creation, content management, and taxonomy.
  • Provide search engine optimization guidance and expertise.
  • Collaborate with other teams to define the requirements that are needed to evolve content strategy.
  • Evolve content strategy to create a path for developers across multiple user journeys. Use content, customer engagements, feedback from executive business partners, analysis, and research of next-generation technologies.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .