System Administrator Jobs

• Document data gathering and analysis methods and maintain the confidentiality of information
• Respond and resolve all software issues
• Build and maintain staff scheduling software including logins, access, leave of absence and advanced scheduling rules, reports, and demographic information for staff
• Develop specifications, identify data sources, design queries, and create reports to transform data into meaningful information
• Document test expectations and outcomes at a level of detail that allows research and analysis
• Develop and maintain online documentation included training, job aides, processes, and procedures
• Works directly with clinic operational leaders to capture and build complex scheduling rules into the software
• Develop and provide formal and informal training for end users
• Consult as needed with users to enhance their understanding of content, relationships, and structures
• Reports user errors which violate control points, regulatory compliance, compliance with department policies and procedures to management
• Perform testing (including UAT) and validation routines essential to application development and enhancement
• Ensure data integrity and perform quality audits to ensure schedule accuracy
• Consults and makes decisions in conjunction with Access Management and system vendor related to release management, enhancement request, and system functionality development
• Identifies and logs bugs in the software, and works with vendor to resolve and communicate any potential impact to users
• Maintains online database which contains system and department documentation
• Analyze and prepare data for analytical and statistical reports and analysis
• Ensures that data within the system is managed according to HIPAA guidelines
• Provide consulting and subject matter expertise to staff and management for scheduling and system improvements

Provide administrative system support:

• Maintain user-level security
• Resolve user login issues
• Other duties as assigned
• Maintains and grants permission for all provider contract system of record user accounts

Minimum Education

• Bachelor's degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related or equivalent education and experience

Minimum Work Experience

• One (1) year system administration or applicable
• One (1) year experience in the administration and custom configuration of large of-the-shelf applications or software
• One (1) year experience working in a large matrixed

Additional Requirements

• Excellent problem-solving skills
• Adaptable to new environments and assignments
• Ability to coordinate multiple projects and initiatives
• The ability to multi-task and carry out a consistent, strong work ethic
• Extensive knowledge of system, policy, and procedure documentation
• Ability to communicating with internal customers at all levels of an organization
• Ability to convey or exchange complex information including understanding statements of operations and procedural routines
• Highly motivated, analytical, extremely detail oriented, and is able to work well in both independent and team environments
• Applied use of analytical skills including data analysis
• Good written and verbal communication, strong customer orientation
• Ability to work without supervision