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Company | CoverMyMeds |
Address | Columbus, OH, United States |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-12 |
Posted at | 11 months ago |
We are seeking a highly skilled and motivated Salesforce Administrator to join our talented team. As a Salesforce Administrator, you will be responsible for managing and maintaining our Salesforce Orgs within CoverMyMeds (CMM) to ensure the efficient and effective use of the platform by our users. You will work closely with stakeholders from various departments to provide technical solutions, perform system enhancements, and maintain data quality standards.
- Monitor system performance and proactively identify and address issues that may impact system usability or data accuracy.
- Develop reports and dashboards to track performance and provide insights into data trends.
- Manage and maintain our Salesforce platform, including but not limited to user management, security settings (including sharing rules), data management, and system configurations.
- Use standard Salesforce declarative programming tools (Formulas, Flow, Assignment Rules, Email Alerts, etc.…) to automate business processes where appropriate.
- Conduct unit, integration, and performance testing on solutions and work closely with users for user acceptance testing.
- Maintain data quality standards by performing regular data cleaning, deduplication, and other data management tasks.
- Stay up to date with Salesforce updates and best practices and provide recommendations for system enhancements and upgrades.
- Develop and implement solutions to improve the functionality and usability of our Salesforce platform.
- Collaborate with stakeholders to identify business requirements and provide technical solutions that meet those requirements.
- Train and support users on Salesforce best practices and provide ongoing support to ensure successful adoption of the platform.
- 3+ years of experience in Salesforce administration and configuration of Sales Cloud.
- Ability to work independently with minimal supervision and prioritize tasks effectively.
- JIRA/Agile experience is a plus.
- Salesforce Administrator certification required.
- Bachelor’s degree or related work experience.
- Conga Apttus CLM experience is a plus.
- Strong problem-solving skills and ability to develop creative solutions to complex problems.
- Knowledge of data management best practices and experience with data cleansing, data deduplication, and data migration.
- Exceptional communication skills (written, verbal) skills with a solution focused mindset and ability to collaborate with stakeholders at all levels of the organization.
- Experience working with Salesforce in large enterprise environment.
- Willingness to pitch-in, problem solve, and identify areas of improvement.
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