Survey Assistant Jobs

Polco is seeking a Survey Assistant to join our Survey Research Team!

The Survey Assistant position is responsible for supporting Polco’s benchmark and custom assessments through a series of time-sensitive administrative tasks, including creating, formatting, editing, and proofreading online and mailed materials. This position will produce and review customer-facing materials but will not interact directly with customers. The Survey Assistant will report to the Director of Survey Research.

The ideal Survey Assistant candidate is a detail-oriented individual who is able to switch between tasks and projects quickly and confidently. They should possess excellent organizational skills and the ability to efficiently prioritize their responsibilities. Attention to detail, the ability to work with a high degree of accuracy, and a strong command of grammar, punctuation, and composition is essential in this role, as is the ability to communicate effectively in digital-first environments.

Responsibilities

• Collaborating with team members to ensure timely completion of projects
• Editing and proofreading online and printed surveys to ensure accuracy and completeness
• Formatting and coordinating mailing materials
• Tracking progress and time spent on relevant projects in Asana
• Creating codebooks and data entry materials
• Coding surveys to add to the Polco database
• Creating survey distribution links
• Building and programming surveys on Polco’s online platform
• Other duties as assigned

Qualifications

• Exceptional attention to detail
• Excellent written, oral, and interpersonal communication abilities
• Previous experience with Tableau, Asana, and Slack is a plus, but not required
• Strong organizational and time management skills
• Proficiency in Microsoft Office, Google Suite, and Adobe Acrobat
• Ability to work both independently and collaboratively as a member of a remote team
• Ability to write, edit, and format content for composition, layout, grammar, and punctuation
• Bachelor's degree and/or 2 years of relevant experience in administrative, content, clerical, or data entry work

Key Performance Indicators

• Ability to meet all internal and external deadlines
• Accuracy of mailed and online survey materials
• Efficiency of tracking time against tasks with a downward trend in time to completion correlating with tenure

About Polco

Polco is a public engagement technology startup specializing in community surveys and civic engagement services for local governments and other public-sector clients across the United States. We’re dedicated to transforming how local governments, representatives, and community organizations interact with the communities they serve—we’re all about civic engagement and creatively bringing new and innovative technologies to the front lines of public governance. Our team comes from every walk of life and all corners of the country, and we’re all problem solvers at heart.

Our Perks and Benefits

• A remote-first work environment with flexible work hours and generous paid time off
• The opportunity to work with a passionate and dedicated team
• The excitement of being on the ground floor of a startup—you'll be an integral part to helping Polco develop and grow
• Home office setup stipend and professional development stipend
• A significant chance to improve how government (and maybe even politics) works
• Full health benefits, including dental, medical, and vision coverage

To Apply

Apply for this role by submitting a resume, cover letter, and your personal information to the listing on Polco's Careers page. Both a resume and a cover letter are required. Please submit your application materials as PDFs. Applicants who fail to submit the required application materials in the preferred format will not be considered.

This position was first posted on Monday, April 24 and will remain open until filled.

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