Supply Chain Stock Order Coordinator

Starting Salary: $52,000+

The WebstaurantStore is the leading ecommerce website to meet the purchasing needs of the food service professional worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail oriented candidates to join our growing company as a Stock Order Coordinator within our Order Optimization department. This hybrid supply chain role mixes back-end order processing with internal and external customer support functions while focusing on problem solving and process improvement. This part of the supply chain is a key component of growing our business and serving the purchasing needs of foodservice professionals worldwide.

As a Stock Order Coordinator you will:

• Collaborate with other departments, such as business analysts and in-house development teams, to improve existing software tools and processes that allow the Stock Order Support team to efficiently accomplish daily tasks
• Develop methods and reports to analyze business outcomes
• Communicate, primarily through email, with internal and external sources to ensure effective order fulfilment specifically with our distribution centers and purchasing department
• Collaborate with others in Order Optimization and Logistics to ensure fast processing of orders
• Investigate processing as well as customer problems and provide strategic solutions
• Make and execute decisions regarding the best way to fulfill orders
• Gain an understanding and help to improve automated order routing logic
• Evaluate current processes and suggest any appropriate improvements to increase efficiency and better the customer experience
• Provide friendly & empathetic communication, primarily through email, to customers on status of orders and assist in problem solving to satisfy their order requirements

We are looking for driven, motivated candidates who are:

• Computer literate
• Able to balance desired business and customer outcomes
• Willing to take initiative and ownership of problems to find solutions
• Able to flourish in a fast-paced, changing environment
• Able to prioritize and balance multiple responsibilities
• Confident working independently to solve new problems that arise without clear direction
• Adept at communicating effectively to a variety of audiences
• A team player who wants to contribute to a thriving culture
• Detail oriented with strong critical thinking skills

We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental/vision insurance, wellness programs, gym membership reimbursement, paid maternity leave, flexible working options (in office, remote, or hybrid), and a 401k with company match. Employees also enjoy regular food service industry training from top manufacturers and product experts.

Our Tampa office is dog friendly and was recently updated to include a brand new fitness center and training space. Additional perks include a selection of free snacks and a game room for employees to enjoy.

If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Stock Order Coordinator position with you! Submit your resume and apply online today.

• Access to a home router and modem.
• Legal residents of one of the following states: (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.